Fresh Pond Women’s Health - Cambridge, Massachusetts

Amanda V.

I see Carol and Dr. Cruickshank, they are so kind and caring. I had a high-risk pregnancy and it had a lot of ups and downs. They were with me every step of the way. The nurse Kelly is absolutely amazing! She went above and beyond for me. Jane the receptionist was also so helpful. All the medical assistants I saw we great especially Beulah. I am so excited to work with them again.

Ms K.

I have been a patient of Fresh Pond Women's Health since the birth of my daughter 15 years ago. You will not find a more caring, compassionate, and cooler nurse practitioner then Carol Tallon. She is a treasure. I would recommend her to my own daughter.

M.J. K.

Today I came up from Cape Cod for an appt with Carol. I didn’t want to have to come up during my summer vacation but I found out I was pregnant and when I called to make an appt the secretary told me I needed to be seen between 8 and 10 weeks and since I am 10 weeks I decided to make it work.

I came up with my husband and four children, and on the way we told the kids they were going to have another little baby brother or sister and they were so excited! We told them we would go to a celebration dinner after I had my appointment to find out the due date.

Unfortunately we hit some traffic due to construction getting from Newton to Belmont and it made us 15 minutes late. I apologized when we got there and explained that we had come from so far over vacation and that I was told I had to be seen this week, but they refused to see me. I was told I have to reschedule after coming all that way with my family so excited. I told them I wanted to speak with Carol who is so kind and would never turn me away knowing I had come from so far, but it turns out she left early even though she was supposed to be in an appt with me at that time.

Dr. Cruikshanks delivered my son, and Carol was with me every step of the way, so to say that I am hurt to be treated so coldly and poorly is an understatement. The receptionists there have terrible client service and in fact lied to me and said she was with another patient when Carol had in fact left. They lack professionalism and common decency. I would not recommend this office to anyone, I would say to look for a place who really cares about each and every client, especially returning clients. I would say look to find a doctor and an office who values what they do. Delivering someone’s baby is not a just a business, you never forget your experience with any of the births of your children and you deserve to make sure it will be great from start to finish.

Nozomy A.

I have moved out of this area and glad that I don't need to return to this place.

I chose this place that was only because it was the closest in-network clinic. I had just moved to the US and did not know very much about the US health system, but you got to do research before you make an appointment, and I hope my review would help you.

The receptionist girls were terrible, I said in the past tense because it was improved in 2 years. I think someone brave complained about them, and they got all fired (at least I didn't see them after a while), and now new girls are sitting there waiting for you. They are not the best, but they do their job much better than previous ones, give you a bit of smile and can say the word " sorry ".

The nurses and technicians are good and nice there but my doctor was horrible. I don't know the other ones, some has good reviews on the review websites, so you should choose the doctors.

My doctor was Jean Fechheimer, and you don't want to see her at all. She talks very softly and has smile on her face, sounds caring and nice, but when she does procedures, she does everything very rough! You know, Gynecologists deal with the feminine area, it is sensitive and need to be " handled with care. " I saw several doctors before, had pap tests, and had never thought it was painful or uncomfortable. However I thought she stubbed me with the Q-tip and after that she touched me like she was making a bread dough or something. it was just rough and it was hard to hold my mourning.

From my experience, I did not want to see her again. So after a year, another appointment, I asked one of the rude receptionists to chance my doctor to another one, but what a surprise, when the door was open, Dr. Fechheimer was there with a kind of creepy smile. I was almost fainted because I swear to god, I didn't want the rough job again on me.

And again, after a year, I asked the other one of those rude receptionists again to change my doctors, and you know the ending, I saw Dr. Fechheimer again.

I don't want you to experience this. Do not see the doctor if you don't want to feel like you are raped.

Emily J.

Dr. Carol Tallon is absolutely incredible! So warm and friendly, and she genuinely cares about her patients. All the staff there are so helpful.

Becky A.

Carol and the rest of the staff here are incredible. I'm constantly impressed with the care I receive at this practice!

Hailey B.

My mom has been coming here since she was pregnant, and I've been coming since I was a teen. One of the doctors (who's now retired) delivered me. Smart, kind healthcare professionals! A safe space.

Ultra M.

Awful experience with Nicole today. No help whatsoever, told me to go to an unethical practice for my issues and told me there was nothing they can do. And I know that’s not true. I can’t believe they wasted my time like that.