Gardens Drugs, West Palm beach, Medical Equipment and Compounding Pharmacy - West Palm Beach, Florida

Rayna M.

This is a small hometown pharmacy with a very polite staff. I was greeted as soon as I arrived and I was met with smiles. This is also a compound pharmacy which is convenient for me. I rather go to this pharmacy rather than a CVS or even the Walgreens that’s across the street.

Kim Z.

Paley Patients BE WARE - Surgeon's office called to order wheelchair for our daughter who would be non weight bearing after surgery. Two days before surgery I was called and asked to pay over the phone for a month rental. I asked about submitting to our insurance company - they said I should file claim. I did. Major insurance company needed Gardens Drugs EIN # to process claim --- Gardens Drugs employee/pharmacist was rude. Refused to give EIN only give to insurance and I explained they (insurance needed # to process claim) - they could care less (after all they had their money). Suggest trying another place who will be kind enough to work with patient/family.

Dr. J. F.

This is a real compounding pharmacy.... the one the top doctors use.

Great personal service in the pharmacy... plus, they also have a wide variety of medical equipment

Jeff B.

Great pharmacy. I drive 45 mins. just to go there every month. They do not discriminate based on what prescriptions you are trying to fill and they are always kind. The large pharmacies have so many customers now it takes 24 hrs. to fill a script. Gardens can usually get your script's filled within 30 minutes. I do not post reviews, but felt I had to for this business.

Stacy S. G.

I love this pharmacy. They are a superior compounding pharmacy, consistent and just overall excellent at everything I need from a pharmacy. They are so knowledgeable, friendly, and customer service oriented. If you are looking for an educated and caring experience, this is where you will find it.

John D.

I received a call on Monday that my prescription was ready for pick up. I immediately call the doctor and made an appointment to use the prescription shots as I was going to pick them up on my way to the doctor. When I arrived at the pharmacy i was told that my prescription had been given to someone else and as I questioned it, the pharmacist was very angry and said that I could just as easily cancel the order. (Great customer service, ha). I waited for 15 minutes for a resolution and finally walked out without a prescription. I’ll suffer through my pain but never giving this place another cent or my business. If you have to do business with this pharmacy ask your doctor to send it somewhere else as you may have to wait long for it.

Krystalie C.

Need to let customers know about return policy before purchasing. On the receipt it states 5 days , the manager stated due to COVID they are not taking returns . Terrible communication. They also for sure over charged for the nebulizer, got it from CVS for 30 with coupons .

Blair H.

I bought a bathtub chair for more than I would online but I want to support local businesses and I didn’t have the packaging to throw out. When I got it home I realized my glass shower doors would make the chair very difficult to put in my tub. It caused more problems than it would solve. Plus I had a very difficult time with my disability adjusting the height. When I tried to return the chair (unused), I was told I couldn’t because it was a hygiene product. No one mentioned this to me when I bought it. Nothing on the receipt except there was a 20% restocking fee on returns. Clerk said it would be a nightmare of paperwork to return it to the manufacturer. Well, what’s the 20% restocking fee for? So I was out $75 and they lost a customer. So much for this local business.