High Desert Medical & Sleep Supplies - Ridgecrest, California

High Desert Medical & Sleep Supplies Overview

Located at 112 N China Lake Blvd, Ridgecrest, CA 93555, High Desert Medical & Sleep Supplies stands out as a specialized medical supply store catering to the unique needs of the community in the High Desert region. With a focus on medical supplies and sleep aids, this small business prides itself on its comprehensive range of products to ensure health and comfort for its customers.

For those seeking medical supplies or solutions for sleep disorders, High Desert Medical & Sleep Supplies offers several points of interest. The store is designed with accessibility in mind, featuring a wheelchair accessible entrance and parking lot, ensuring that everyone can shop comfortably. However, it's noteworthy that an appointment is required, which might be beneficial for those needing specialized assistance or consultations.

The store’s services extend beyond mere retail, offering convenient options like delivery and even same-day delivery. This is particularly advantageous for those who may not have the time to visit in person or require items urgently.

Opinions: Despite having a total of 22 reviews on Google My Business, the average opinion is a rather low 1.7/5. This suggests that there might be areas where the business could improve, possibly in terms of product quality, customer service, or delivery times. It's crucial for potential customers to weigh these feedback points against the perceived benefits of buying from a local, accessible business.

For someone exploring their options in medical supplies or sleep solutions, High Desert Medical & Sleep Supplies presents an opportunity to support local entrepreneurship. However, given the average satisfaction level, it may be worthwhile to also consider reaching out to other local suppliers or online retailers to compare service quality and product availability before making a decision.

👍 Reviews of High Desert Medical & Sleep Supplies

Frank M.

1/5

Worst company ever, we are held hostage by High Desert and they know it' poor service, no follow-up with clientele unless you owe them money....in short CUSTOMER NO SERVICE. Satisfaction score
minus 10 (-10)

Rog-n-Bon C.

3/5

I see a lot of very negative reviews. I have generally found the service to be acceptable. I don't go there for a social visit, so I don't expect them to be super friendly. I usually find that rude service is reserved for rude customers. I have to resist blaming them for the poor service of their suppliers. I've been waiting a couple of months for some replacement wheels. I called and they are on back order. It must be frustrating to do business with slow suppliers.

John C. R.

1/5

This is obviously not a retail business. I walked in off the street simply wishing to buy a nasal cannula for my mom since Rite aid isn't selling them anymore. The lady wanted to know who the patient was and I explained she's not a patient or a client in their database, it's just my mom that needs a cannula. She then wants to know who our oxygen supplier is and why don't they provide cannulas. Well, SG Homecare is our supplier and they probably will bring cannulas but THEY ARE IN BAKERSFIELD, so that is why I'm in your store. Can you sell me a cannula or not? Who I am and who it's for are not necessary information for this transaction. NEVERMIND LADY, my mom will wait for Amazon. Thanks for nothing. Zero stars. But I can't post without at least one star so there ya go. Zero stars

dani M.

1/5

Have been waiting 3 weeks for a brace. Haven't heard anything from them. And when I called they can't find the paperwork from the doctor. Would not recommend at all.
They lost my prescription from the doctor and even then tried to put the blame on me.
I wouldn't spend money on the horrible business they run. There reply was again not taking responsibility for the lack of service they give. I understand why they are not recommended to use.

Sarah W.

2/5

I have been a customer of High Desert Medical & Sleep Supply for a long time and have been satisfied with their service. However, I am severely delayed in getting my CPAP supplies from them partly due to them not understanding how to handle my secondary insurance. I am disappointed in them for this reason and because my communication with them somehow fell through the cracks. I may consider finding a different business for my supplies.

Bobbie P.

1/5

Poor customer service; no warm greeting when arrive in store. Zero to minimal knowledge of medical supplies. No return phone calls. This company should pay better wages to hire a professional, compassionate staff. None of us enter that store because we want to; our loved ones need their help.

Kenny F.

1/5

Very unprofessional and rude. Lack information to obtain equipment and blame on the doctors. They do not want to give out their names. The guy working there very Aggressive like he wanted to fight. Would not recommend taking your business here unless you want problems.

Aden T.

5/5

Bought a new wheelchair for my grandfather. The staff were very helpful in finding one that worked best for out needs. Businesses like this often only get reviews when things go wrong, so please take all the negative reviews with a grain of salt.