Hometown Healthcare Store - Northampton, Massachusetts

Address: 142 N King St, Northampton, MA 01060, United States.
Phone: 4133204665.
Website: hometownhealthcarestore.com
Specialties: Medical supply store, Bathroom supply store, Wheelchair rental service.
Other points of interest: Identifies as women-owned, Small business, Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Credit cards, NFC mobile payments, Credit cards.
Opinions: This company has 13 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Hometown Healthcare Store

☎️4133204665

⏰ Open Hours of Hometown Healthcare Store

Monday: 9 a.m.–5 p.m.
Tuesday: 9 a.m.–5 p.m.
Wednesday: 9 a.m.–5 p.m.
Thursday: 9 a.m.–5 p.m.
Friday: 9 a.m.–5 p.m.
Saturday: 9 a.m.–2 p.m.
Sunday: Closed

Hometown Healthcare Store: A Comprehensive Review

Hometown Healthcare Store, located at 142 N King St, Northampton, MA 01060, United States, is a reputable medical supply store that offers a range of services and products to cater to the healthcare needs of its customers. The store specializes in medical and bathroom supplies, as well as providing a wheelchair rental service.

Key Features and Services

Specialties: Medical supply store, Bathroom supply store, Wheelchair rental service.
Other points of interest: Identifies as women-owned, Small business, Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Credit cards, NFC mobile payments, Credit cards.

Customer Reviews and Opinions

Hometown Healthcare Store has received 13 reviews on Google My Business, with an average rating of 3.8/5. Customers appreciate the store's helpful and easy-to-communicate-with staff, as well as its efficient same-day delivery service and wheelchair-accessible facilities. One satisfied customer mentioned, "Truly great service in every way. I highly recommend this business."

Another reviewer highlighted the store's commitment to supporting small, family-owned businesses and praised the owner's helpfulness in providing healthcare aids. They shared their positive experience when they needed a hospital bed delivered and assembled promptly during an emergency.

Final Recommendation

If you are looking for a reliable medical supply store that offers a range of products and services, Hometown Healthcare Store is definitely worth considering. With its convenient location, accessible facilities, and customer-focused approach, this women-owned small business strives to meet the healthcare needs of its customers.

We highly recommend visiting their website at hometownhealthcarestore.com to explore their offerings and learn more about their services. For any inquiries or to place an order, you can contact them via phone at 4133204665.

👍 Reviews of Hometown Healthcare Store

Hometown Healthcare Store - Northampton, Massachusetts

eliza C.

5/5

I always try to support small, family owned businesses.I have been a customer at Hometown Healthcare for a number of years, generally for small items. Eddie, the owner has always been helpful and easy to communicate with whenever I went in, in search of a particular health aid. Most recently we had an emergency in which my husband's hospital bed at home broke. Fortunately when I called , Eddie said he had one in stock and he would be able to deliver and assemble it by early evening. And he did.Truly great service in every way. I highly recommend this business.

Shirley M.

4/5

great place to shop, have just about everything. Do you have apnea pillows, something new I have seen online. Thanks Congrats on 17th year. Shirl from South Deerfield.

Trish A.

1/5

How is it possible that products sold expressly for folks with health issues have to return products within 7 days, and then only for store credit?
Today I tried to return two products on behalf of a friend with Parkinsons - they were in the original packaging, blemish free, ready to place back on the store shelf - and WITH RECEIPT, I could not get her a refund.

Can this be legal in the great state of MA

karol D.

5/5

I am a Registered Nurse with 28 years in the ER . I am an educated consumer. I also have a lot of experience with Home Care patients. I have used a few of the products from this business personally with my own spinal issues and surgery. This guy has been nothing but wonderful! He will open packages and let you try on various products and educates you on its use and even shows you various priced items. The person who gave poor reviews about this business being closed, well excuse me but hours are advertised and you can always call before you go. So you going twice? Hmmm..The refund and restocking complaint? Please, they are clearly stated and as you read, on your receipt! If every business gave 'exceptions' for every excuse...That is totally ridiculous; people think they are so entitled. You wouldn't believe what people use as excuses for their own lack of paying attention and their own responsibility. And ANY business is entitled to charge for their time to make their product 'presentable' and CLEAN to put back on a shelf. And your logic, if someone has taken a product home(to germs and possible use) esp. MEDICAL equipment in light of MRSA, etc.and shouldn't clean it (esp.when it has come out of a sealed packaging!! Yeah, that's sick logic. This business provides a very important LOCAL service. As far as not covered by insurance....You KNOW he told you that BEFORE YOU purchased the crutches!!

Stan P.

5/5

The people at Hometown Healthcare Store are wonderful, very helpful and knowledgeable. I have purchased several items for myself and family members as well as items such as grab bars for my clients. I'm glad they are here to help us.

Molly W.

5/5

I appreciate that there is a local store that provides home health care products. I had many questions and walked into the store with some misinformation. After two visits, my questions were answered and I'm feeling positive and prepared. Thank you.

Robin S.

5/5

I could not have asked for a better experience. Ashley was amazing, and went above and beyond to take care of me.

Monica J. L.

5/5

This store is invaluable for our community. We are currently renting a hospital bed, and have used it for various supplies needed for the encroachments of old age.