Hook's Oxygen & Medical Equipment - Indianapolis, Indiana

Introduction to Hook's Oxygen & Medical Equipment

Hook's Oxygen & Medical Equipment, located at 5201 Park Emerson Dr # G, Indianapolis, IN 46203, is a well-established medical equipment supplier that specializes in providing oxygen equipment, medical supplies, and various other essential healthcare products. Established with a commitment to serving the medical needs of the community, Hook's Oxygen & Medical Equipment has become a trusted provider for many individuals and healthcare facilities in the area.

About the Company

Specializing in oxygen equipment and medical supplies, this company offers a wide range of products to cater to various medical needs. Some of their specialties include:

• Oxygen equipment supplier
• Medical equipment supplier
• Medical supply store

The company is dedicated to ensuring that all customers receive top-quality products and exceptional service. In addition to their specialized offerings, Hook's Oxygen & Medical Equipment also prides itself on providing a comfortable and accessible shopping experience for all its customers. This includes a wheelchair-accessible entrance and parking lot, ensuring that everyone can access their products easily.

Customer Reviews and Opinions

With 120 reviews on Google My Business, Hook's Oxygen & Medical Equipment has garnered a mix of opinions from customers. The average rating is 2.9/5. Some customers have expressed their gratitude for the exceptional service and assistance provided by the staff, while others have mentioned issues with product availability and pricing.

One particularly positive review highlights the staff's dedication to finding a solution: "The gentleman that helped me went back and scoured the warehouse and came back in 10 minutes with a water chamber for me. Absolutely amazing and saved me from 3 more nights of not sleeping. I was miserable last night THANK YOU Hook’s"

Location and Contact Information

Hook's Oxygen & Medical Equipment is located at 5201 Park Emerson Dr # G, Indianapolis, IN 46203 and can be reached by phone at 77840226. For more information or inquiries, visit their website at rotech.com.

Final Recommendation

If you are in need of oxygen equipment, medical supplies, or any other healthcare products, Hook's Oxygen & Medical Equipment is a reliable option to consider. Despite some mixed reviews, many customers appreciate the company's commitment to customer satisfaction and its willingness to go the extra mile to assist customers with their medical needs. We recommend contacting Hook's Oxygen & Medical Equipment through their website or by phone to learn more about their products and services.

👍 Reviews of Hook's Oxygen & Medical Equipment

Stuart S.

5/5

I was in town on business and my water chamber broke for my Luna G3 CPAP which is required for it to work. No online supplier could deliver same day so I took a chance and went to Hook’s hoping they just might have one. They were so nice and understanding but were concerned since they mostly carry Resmed. The gentleman that helped me went back and scoured the warehouse and came back in 10 minutes with a water chamber for me. Absolutely amazing and saved me from 3 more nights of not sleeping. I was miserable last night! THANK YOU Hook’s!!!

Jeremy F.

5/5

Katrina was so easy to work with. She was able to get me what I needed in quick time! Katrina really made a Christmas miracle happen. I cannot thank the staff of Hooks enough! Thank you for everything!

Ralph M.

1/5

Poor customer service. I called to notify them that I needed an oxygen concentrator and a POC removed because i was going with a different company. Hook's removed everything but the cord that could connect the POC to a car. I called Hook's to report cord forgotten. Hook's told me I was responsible for getting the cord returned or have my insurance monthly billed. Hook's promised two pick-ups both on Wednesday.

Connie G.

5/5

Just had a great experience with Katrina when I called to order my oxygen supplies. She took the time to go over my account and discuss some past due charges, going above & beyond to get me taken care of quickly.

Gladys L.

1/5

I am a constant oxygen dependent patient and do Not care for either HUMANA, HOOKS, and ESPECIALLY ROTECH they All are unprofessional and I personally feel they do not care for their customers or patients. I have had my portable oxygen for one week and the car charger stopped working and I tried it on all five of my cars before I spoke on it to these companies. So I called hooks and rotech foreigner answers and does not know what to say BUT call back during business hours Monday through Friday between 8-5pm I said well I have a funeral to go to tomorrow morning in Michigan what am I to do? She said do you not have a concentration machine and I said yes she said use that, omg I said so where do I connect it to in my car and body? I asked her where could I purchase the car adapter and she told me to call back Monday and they would assist me and hung up I called Humana and they to hung up. I don’t care for any of these companies and there services but I am going to switch to Anthem Blue Cross Blue Shield’s on Monday. So I was not able to go to my family funeral today because I had no charge adapter for my car and it is a three hour drive one way thanks Humana for choosing to go cheap in providing your patients/customers Cheap unprofessional service next time you contract a three party care service think of your client’s health and possibly a 24/7/365 company care provider to provide care and assistance to people.

Joanie D.

5/5

I called after hours and spoke with a lady named Katrina. She was SUPER helpful and very sweet to work with . Its not fun being on Oxygen and when you have a problem it is sure great to speak a friendy person. Katrina certainly was a pleasure to work with.

Joshua W.

5/5

Best experience ever Saj was awesome and very friendly. I will definitely be recommending him for other to work with at Hooks oxygen and medical equipment. Saj Parmar made the experience. Keep it up.

Sue G.

5/5

I visited Hook’s with my sister. I was
most impressed with Anthony Murphy. He provided very personalized service and went that extra mile to help my sister.