Kaiser Permanente Carson Medical Offices - Gardena, California

Kalvin L.

Dear Jemeline,

I just wanted to take a moment to thank you for the incredible session today! Your insights and guidance were so helpful, and I truly appreciate the time and effort you put into making it both informative and engaging. I walked away with a deeper understanding of managing my health and a lot of practical takeaways that I can immediately apply.

Your approach was not only professional but also personable, making it easy to connect and feel comfortable asking questions. It’s clear that you’re passionate about helping others, and I’m grateful to have had the opportunity to learn from you.

Thanks again for such a valuable session. I’m looking forward to putting everything into practice and continuing to benefit from your expertise.

Best regards,
Kalvin

Ina M.

Nice, clean looking facility. Cool art pieces on the wall.
Dr Tri Xuan Mai MD, very pleasant doctor.
However, after checking in and waiting for appt. Watching my name appear & then disappear on the monitor, was told the screen is “not reliable”. As big a corporation as Kaiser is, this should not be an issue.

Lorraine M.

I had an appointment at 2:00p 10/28/24 at Kaiser Carson City Facility in the Ophthalmoligist department. I went early it was my first time at this building. The receptionist was helpful and polite. She checked me in and told me to go to the 3rd floor. I waited 5 minutes John called me in. He did an A10 picture. He was polite, professional and kind. Everyone was friendly and made me feel welcome. It was a good experience thank you.

Jimmy A. T.

It’s so beautiful and welcoming place, didn’t even know it existed here in this area. This Kaiser was so cleaned and organized. Even staffs, Doctors were super friendly and helpful. They sure know how to welcome patients and make us feel more comfortable. Great place to come by.

Jesus G.

Surgical center is well staffed, the team is very attentive, supportive, and they took the time to walk me through everything before and after the procedure.

Chocolette T.

If you smoke weed or use cannabis in any way avoid this place like the plague.

change 3 star to 1 bc of generic reply

Veronica G.

First and foremost, I have to acknowledge the girls at the optical check-in desk; they have ALL been nothing but friendly and a pleasure to speak with! And now, for the incident that led to this review. I was happy I found a pair of glasses that were stylish and fit, until they didn’t. The new frame was causing irritation and kept sliding down, causing problems breathing, even after several adjustments. I eventually had no choice but to exercise the 30 day exchange policy and pay for a more expensive frame. The new frame seems fine so far, just needs to be adjusted, but the lens Kaiser used for the replacement frame, IS CLEARLY OF INFERIOR QUALITY! Rough unfinished edges and chalky compared to all the lenses I purchased from Kaiser previously. When I brought that to their attention during pick-up, I was dismissed and told I had already used my one time exchange. I reiterated I was not asking for a new frame and even offered to pay to somehow have these cheap lenses reflect my old lenses, and the reply was it had nothing to do with money. Once I reached home, I compared my LESS EXPENSIVE old lenses to the new ones and the difference is EVIDENT. Just feels like they cut corners on my new replacement glasses and I am being penalized for ultimately requesting and paying for a new frame. Moreover, I am now forced to find another optical place to address this matter for me. Questionable business practices and no regard whatsoever for customer satisfaction.

Emelly E.

I'm so disappointed with this kaiser for the first time. I love it here. But I came for a physical due to a request from my employer which required a form to be filled out by the doctor. I get a call to pick up my form on Monday 03/20. I drive almost 30 minutes since this is the closest kaiser to me just to be told my form is lost but i will receive a call the following day. Don't receive anything so I decide to call the following day which finally had someone start working on it. I pick up my form, which was given to me very professionally in a sealed envelope however, when I opened it a BIG coffee stain filling almost half my form. How is that okay?! I'm very disappointed. Not only did I waste gas but now my form is going to make me look unprofessional to my employer just because someone decided not to be cautious of what they're doing.