Kaiser Permanente Oceanside Medical Offices - Oceanside, California

Robert T.

My wife had a zoom tele med appointment at 4:30 P.M. she tried early and waited. She was informed they would be running 15 minutes late and was given a new zoom link, which she accessed right away and waited. After an hour later we check the kaiser app and see she was marked as a no show. We called and rescheduled but were not satisfied with th excuse and lack of communication. Hopefully this does not occur again as we were waiting for this appointment. We marked a no show after 5:20 and as you can see we were waiting before that time.

Dale J.

Fast and pleasant and organized. Best Kaiser ever. Blood test, urine, nurse, BP, flu, COVID all in 45 minutes. Nice

M V.

Since my wonderful primary left, Dr. Esquenazi, Kaiser has been nothing but a nightmare.. New Dr. Don't listen at all to us patients. Rush us out of the exam room with in 10 minutes. Perform expensive diagnostic test that to this day I haven't recieved the results by any Dr. I had to view it my self & had a vascular tec ( friend) review the results with me. All their Pharmacies have been storing my 1 medication wrong that I made the pharmacist call Abbie labs. Who verified the medication was being stored improperly. This drug has been out since 2012 & it's been stored & dispensed wrong all that time getting us patients sick. If your primary can't see you your told to go to ED but they also never do anything but refer you back to your primary. So you end up bounce back & forth from ED to your primary. Kaiser claims to be full staffed but have several sections of there ED unused do to lack of staffing & their Dermatology dept. Only has 4 doctors. Their full staff alright do to they only allow limited positions. And we have to wait 6 weeks or more just to get an appointment let alone a answer for a email response from your Dr. Terrible service & I work in healthcare. If you file a complaint with membership forget it. They cover for all their doctors & always messup your complaint & turn it into something you never said.

Sharon D.

The staff is what makes me the happiest. Most especially the lab, Krystal & Noreen (now at San Marcos). Also Dr taylor and her LVN, assistant, and the front desk staff. Too long a wait for single stall bathroom for women. There’s a pediatric clinic there so moms take a while in bathroom. I was in line twice and members remarked each time that one stall was not enough. Even if toilet area has a stall the door doesn’t need locking. Then moms can go in and to use diaper changing area and gals could still use the toilet. Otherwise a separate baby changing area that dads and moms could use.

Max D.

always too quick of a visit always rushing through. The Doc was good but there is no preventive approach, no holistic wellbeing. People come when they have pain and might be too late. Such poor service for such expensive service. It took me a year to book a colonoscopy because there is no waiting list service you just have to keep trying till you get lucky. They do not do any in person follow up if you open a grievance. This is across insurances I am sure, it is a broken profit driven system but Kaiser only excels in gate keeping and misdiagnosis.

Alice G.

Cheers and five stars to the PEOPLE at Kaiser- across the board, staff, pharmacists and doctors (shout out to Dr. Do!) are fantastic.
H O W E V E R . . .
Dealing with the pharacy system, particularly at the Oceanside location, is an experience akin to cutting a lawn with a pair of scissors. Typical experience:
1. Doctor writes script
2. I go on to the KP app, and don't see the RX
3. I call the pharmacy. Of course, you can't call the pharmacy directly, you have to use an answering service that is understaffed and has an average wait time of 30 minutes. I do no exagerate.
4. I speak with the answering service for the pharmacy, who find that the RX is in fact in the system but there is no way for me to initiate the fill, so the call service person does this for me.

What is the black hole that these scripts fall down?

Again, people=great. System=what the heck?

Melodee R.

Dr. Wang is a superb doctor. We took our baby in for a wellness check, and I warned her my 11-year-old who she would be seeing in the next week for his physical has needle phobia. She has great bedside manner (had to switch from a previous doctor who had horrible bedside manner at the same location). Three nurses assisted my child, and he was able to get the vaccinations needed for school even if it was a little difficult. They eased our stress that day. Thank you!

Sonya D. V.

Radiologist was hungover last visit so I wrote a review regarding his hygiene, yet didn’t disclose the alcohol Oder that was unbelievable! Then today he was so rude and aggressive it was alarming!!!! He even came out behind me to bully me I. Front of the front desk employees, unbelievable! Then he came back out to bully me again as if he was making a statement! He only proved I was accurate about his aggression towards me! This man has anger issues! He aggressively bullied me! Shamefully!