Lake Elsinore Mental Health Facility - Lake Elsinore, California

Dakota R.

These people were no help at all. When I told them I wanted to see a psychaitrist, they told me to drive to Perris where there was on on staff 24/7. That was a lie. There are nurses there, but not even nurse practitioner I guess. I drove all the way there only to once again be let down by Riverside County mental health and our health system in general. Don't expect help from this place.

Nicole V.

I love coming here for my mental health. I've been being treated by this place since as a child and they are still just as amazing. They are very on point and do what ever they have to do to make sure I am happy. My visits are always great and i can always guarantee that. The nurse Eileen is amazing! both my therapist and psychiatrist are very accommodating to me. I have a problem forgetting/ missing appointments and they never have given me a problem or have been rude to me about it or have tried to stop seeing me as a whole. The waiting room is nice and spacious they always have something on the tv. If you need some help and live in the area I would definitely recommend coming here ! (:

Wyatt S.

They made everything worse! Was referred there by my PCP for counseling only to be charged nearly $500 for a 5 min. chat with someone who barely even looked at me then referred me somewhere else. Definitely made me feel like they do not care about me beyond the money. It's disgraceful how little they even tried to help.

Kota L.

August will be my 1 year with this office. They only have 2 psychiatrists and 1 therapist, so good luck getting an appointment anytime soon. The office staff are some of the worse I’ve experienced. They will NEVER refill your prescriptions unless you call them. It doesn’t matter if your psychiatrist puts it in your file, or if your pharmacy calls to get them refilled for you. They NEVER respond unless you are the one calling. It’s unrealistic for any patient with mental health issues to call every 2 weeks to see if the office girls have submitted their prescriptions.

jeffrey G.

I’ve been going to the clinic for about five years now. A couple of years ago, I transitioned to the Mature Adults Clinic side of the program. I would have to say that the entire time I’ve been going there, everyone has been very helpful, and supportive. The receptionists, the therapist, peer support specialist, and all the rest of the staff are hands-down awesome in my opinion. They always have an encouraging word for me. I just can’t say enough about the place! Every one there is like family to me! I look forward to my next appointment.

Carla 2.

The receptionists are always so courteous and welcoming! The only issue that I have had is the doctor cancelling my appointments the day before. This has happened three times and twice I have been rescheduled for another appointment a full four weeks later. It's extremely frustrating after waiting a full month for an appointment, which is very important in maintaining my healthcare.

Salem L.

Edit: called rn to see if I can get therapy here again and the receptionist was rude and it seems like they don't want new patients unless you let them pump u full of drugs. Thanks alot.

The staff are very helpful and caring. When it comes to mental health and resources you have to be willing to ask for help and wait a few minutes to be helped. There is an unrealistic expectation patients have that they ' must be helped right away and that the therapist or doctor knows everything that is wrong with you'. Getting help and making progress takes time and effort. I think this place offers Great classes and therapy services . Yes, there might be a little bit of a wait to get an appointment... But if you seriously need one they have a 24 hour urgent care you can visit. They offer services for people who have mental problems ... Not patience problems. This facility is one of the best I have been to.

Ameer C.

This review is something entirely new. I do not recommend this clinic or most mental clinics to anyone. Triston and Angelica are rude, doubtful, and ignorant. I’ve been with more than one clinic and they disappoint me all, sadly 😞. Really, mental health providers are not there for you since they’re not the one asking for help, “you are”. They constantly ignore important details and judge you like your lying. They always give the benefit of the doubt to those that did you unjustified and it’s very bitter, unfortunately. I think psychology/psychologist are great/mandatory for finding out your mental health diagnosis but any form of therapy from government owned is not worth it in the long run.

So sorry to disappoint any of you considering therapy but personally I found a better way by just learning to become healthier. Nutrition, fitness, career building and finding your own small support group is great. Then passing it on is amazing little by little. ☺️☺️☺️ THERAPY IS FREE, DON’T BUY ANYTHING!