Life Medical Home Care Services - Downey, California

Janelle H.

Used Life medical last year. Always thought they were good. Beginning to wonder now. I can't deal with lies, run around, being laughed at. I'm talking about you Isabel, if that's how you spell your name. Laura is the office manager and the operations manager. Must be hard to wear two (2) hats.

Ariel S.

I called today and I was able to stop by and pick up my grandma's equipment that she desperately needed. The receptionist that helped me today was super sweet and kind. Her name is Marlene and thank goodness for her, she was able to make this possible. This place is efficient, clean & professional. Thank you so much for everything!

Bahareh B.

Probably the most reliable service I have ever received! The staff at this place has helped me and my mom during a very vulnerable time when we needed an oxygen tank and wheel chair. I had called in on a Thursday and by Friday we had a delivery for the wheelchair to our door! I am beyond thankful and appreciative that the service was quick, efficient and the entire staff was understanding of my personal situation and needs. Truly thank you!!!

Sherry B.

Called to get batteries for my power chair. They had them in stock, delivered and installed in less three hours at a fair price. Customer service was excellent in the store and at our home. Fernando was the person who came to our home. I will call them if I ever need supplies again.

Gabriela D. L.

I have called Life medical many times since April 2019, and I've always been helped and informed by the wonderful ladies running the place. Jessie is absolutely AMAZING. They all are, but Jessie has helped me ensure my elderly Aunt gets her supplies on time, and she always makes it as easy as possible for me.

Most of the people working here, if not all of them are Bilingual and that's amazing because my Aunt's first language is Spanish.

Jilzee S.

The lady named "veronica" on customer service and marlyn case coordinator was very rude and impatient and never really helped clients/patients. My son has medical needs and his case started last year around july or august and supposed to be getting incontinence supplies from them and i keep askin for follow up and never received any call from them and they are not really doing their job and trying to help people and i spent too much money on this again they are not helping clients at all they will live you and watch you die and wont even help you, i am only speaking the truth because nobody deserves to be treated so poorly.

Jonathan R.

This place needs to be investigated. I came here and got a portable oxygen machine and when I picked it up the lady told me that it only would last for a hour after being fully charged. Went home charged it fully and when I used the machine it maybe lasted. 30 min if that . So I called and let them know was told I needed my doxtor to send a new perscroption/ refurl... for a battery .. extra battery well he did i was told it was being sent out would be here buy wed .I called on Friday the week after abd spoke to Jessica told her I hadn't received it yet she acted confused and then said well we sent if out let me call you back.. so she called me back said it was ordered it was on backorder and should be next week so valled her she told me they got there shipment jn it would be sent out and then called and said they had never received it and dont know when there gonna receive it. .. Also the refurl the there refurl department filled out and I got a copy of with another person's information on it with my name my doctors name but someone elses birthday member number.. adresss and phone number on my refurl kjnda sketchy .. I called and spoke to refurl department yessi and was told she made a mistake putting the wrong info on it ... but when I asked so what do I do with this machine she told me oh its paid for its all yours ... like really All mine .. so since my insurance paid for it in full and I was told at first they had extra batterys .. but then told me no they didn't seems like they scammed me and they have the extra battery and probley gonna sale that to someone else . .. so i am going to be contacting the person in which I have the information.... and I am posting this so everyone can see this place is not helpful they could care less about anyone of us. And there makeing money from insurance company's buy giving us items that don't work or last or they say they will service but don't.

Mansa D.

I give a thumbs down for Yesi. I have been Trying to get a "Walker chair w/seat" for dad for almost 4 months and Yesi finally make it happened. She's amazing. She provides utmost customers service. Keep up the good work Yesi.