LifeLong Downtown Oakland Health Center - Oakland, California

Brian G.

I’ve had two phenomenal visits to this location in the past two months. The entire staff, from security, front desk, nurses and doctors have been kind, patient and efficient. My doctors haven’t rushed me at all and answered all my questions and were incredibly thorough and clear. Can’t recommend this place enough and looking forward to my next visit!

Benjamin G.

the people here are really nice, but lifelong's call center is the worst I've ever dealt with. it takes at least 2 calls at minimum to refill any given prescription, or have anyone act on anything. if you have a question or insurance concern, good luck, because you won't get answers. if you have the choice, don't use any clinic owned by lifelong.

Yousef A.

I like all the staff in this clinic
But today I went there suffering a bad back pain
I expect to get cure for that, but I didn't see my. Regular health care provider who didn't do anything to my pain، all he did is gave me another appointment after one month
It's like saying keep your pain for another month.
I am 55 years old and have a big family, I can't stay home doing nothing.
Anybody have an idea where I can be seen please
By the way all the staff in life long clinic is very nice and helpful

sasha K.

This location is horrible! Dr. Rebecca Hu is unprofessional and her behavior towards patients is reckless but her mouth is short with clients and completely explosive! Why be a doctor if this is the kind of behavior that's rendered to patients! And Dr. Bass is no better! She once was supportive but now she's just as bad ! Real short with patients and delivers less than exceptable care. Neither one of these doctors takes time to HEAR what you need them to about your HEALTH needs or CONCERNS! They make you feel super uncomfortable!!
This location SUCKS!!! The lady at the front desk checked me in one day, put the community used thermometer on my foehead on purpose when I asked her not to and nprofessionally threw my check-in documents away !!! when I needed to really be seen that day! Lifelong didn't back me after words were exchanged and I told them what happened. I ended up leaving without receiving proper care! Get rid of the front desk staff & Rebecca too! People don't deserve to be treated this way!! Unprofessionalism at it finest!!

Laura L.

Dr. Faith Crumpler is one of the worse doctor's I have ever had the displeasure of meeting. Crumpler is rude, arrogant, lazy, and negligent and because of inability to connect with her patients, her arrogance, and impatience she blew off my complaints about my chest pain and chalked it up to heartburn. Had I not stood up for myself and insisted that my pain was not from heart burn or dehydration as she had diagnosed then she wouldn't have given in and allowed me to have test run on my heart because after the results came back she learned that I had irregular heart beats and to make up for her lazy diagnosis she tried to send my to the hospital in a cab so that I could have further test run on me.

With that being said, I don't fault the clinic because all of the other employees are very nice, professional and hard working. When I initially became a patient of Life Long Clinic in Down Oakland I was paired up with a wonderful, caring, professional, competent doctor who appeared to enjoy her work and her patients but with all good things she eventually moved on to better employment. Unfortunately, because of her departure I was passed onto Dr. Faith Crumpler and for the past two year scheduling appointments have felt like torture. This woman should be fired not transferred or referred out to another clinic but FIRED before she gets someone KILLED due to her NEGLIGENCE.

Montrice G.

This clinic should be closed down permanently! It has taken them 5 months for a copy of my husbands medical records to be sent to another doctor. They still haven’t sent my medical records to the doctor I need to see. So they are denying my husband medical services. And since the pandemic they just pretend to do work. This place will kill somebody.

Keymana G.

I will not give this clinic any more credit than what it deserves. I'd like to rate my experience with Dr. Crumpler. My visit with her was downright terrible! She didn't take the time to address any of my needs at all! She spent time on the patient database instead of talking to me directly about my initial concern. That was twenty minutes gone down the drain.

Once she came back from her conversation with a computer, she proceeded to give me the pros and cons of something MAJOR in my life! This involved a sensitive type issue in which she felt she was RIGHT about and she wasn't!

Then towards the end of the visit, she saw she was getting on my nerves because nothing she was saying was making sense. She still wasted another ten minutes on her iPhone looking for something irrelevant!

Next time Dr. Crumpler, don't treat your patients like imbeciles or like they are uneducated!

Crumpler gave me a piece of paper as a form of punishment without doing blood work FIRST to rule things out! That's poor ethical practice!

Let patients be their own advocate by letting them make decisions for themselves! Don't try to advocate for the patients especially when it comes to major life choices. For example, when it comes to something major like being advised as to whether or not to have children, Dr. Crumpler acted like it was her business as to how much this and that costs and who's paying for what from prenatal care to (God forbid!) going to give birth! She acted as though she was doing me a favor ( remember she was saying all this bad advice without having done any lab samples, etc) But I personally felt attacked by Crumpler's attitude about MY life! Really, if wanted to hear what she had to say, then I would have went to Planned Parenthood!

I decided to update this comment that I wrote. I really don't understand how and why Lifelong Medical Care keeps employing Dr.Crumpler. I did a recent review and even in 2018, this doctor still talks down to all of her patients. Seriously, Lifelong Medical should either train Crumpler to learn how to talk to her patients or they should fire her because her attitude and disposition comes out in her poor practices towards her patients.

I am not here to judge a book by it's cover, but if a person is not careful, advice from Crumpler can mess your life up.

Still I'm gonna say that next time Crumpler, do your research before you pass judgement! All she had to do was request some blood work and a follow up with another physician. But I guess she didn't feel like doing that! So yes, I want people to know that Crumpler shouldn't practice medicine because she doesn't know how to communicate with people!

So if you're looking for a medical diagnosis or quality care, don't go to Lifelong Medical and please don't visit Crumpler.

P.S. You can do a Google review and you'll see. ☮️

Jared L.

One of the worst doctors offices in the bay area. I would never recommend this place to anyone I love or care about. Office staff is incompetent and doesn't seem to care very much about it's patients. It's taken me multiple weeks to fill a prescription with life long. Thankfully it wasn't medication that my life depended on.