Mass General Brigham Healthcare Center (Chestnut Hill) - Chestnut Hill, Massachusetts

Mass General Brigham Healthcare Center (Chestnut Hill)

The Mass General Brigham Healthcare Center, located at 850 Boylston St, Chestnut Hill, MA 02467, United States, is a premier medical facility that offers a wide range of healthcare services to its patients. With a phone number of 8002949999 and a website at brighamandwomens.org, the center is easily accessible and informative for potential patients.

The specialties offered at this healthcare center include various medical services, making it a comprehensive resource for individuals seeking medical attention. Additionally, there are several other points of interest at the center, such as wheelchair-accessible car parking, wheelchair-accessible entrances, wheelchair-accessible toilets, and regular toilets. Appointments are recommended for a smooth and efficient experience.

With an average rating of 4/5 based on 65 reviews on Google My Business, the Mass General Brigham Healthcare Center in Chestnut Hill has garnered a positive reputation among its patients. The center's commitment to providing high-quality medical care and its dedication to patient satisfaction are evident in the reviews.

Characteristics and Location

Address:

850 Boylston St, Chestnut Hill, MA 02467, United States

Phone:

8002949999

Website:

brighamandwomens.org

Specialties and Points of Interest

• Medical Center
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible toilet
• Toilet
• Appointments recommended

Opinions and Reviews

The Mass General Brigham Healthcare Center has received a total of 65 reviews on Google My Business, with an average rating of 4 out of 5. Many patients appreciate the center's commitment to providing high-quality medical care and its dedication to patient satisfaction. While some reviews mention the importance of maintaining a professional dress code among staff, the center's overall reputation remains positive.

👍 Reviews of Mass General Brigham Healthcare Center (Chestnut Hill)

Erwing V.

4/5

I'm going to sound like an antiquated guy, but whatever happened to working dress code? The first reception lady that I interacted with at the 130 suite literally looked like she was going to a High-school class, hoodie pijama combo, the wiser lady that actually helped me was dressed like an actual professional, little details matter.
(perhaps it was casual Friday) 🤔 Oh yeah, they have burritos now 👍

Anna C.

1/5

My appointment was at 11am and Radiology/Ultrasound location , I special come 15 min earlier. At 11.20am i went to receptionist for check whats going on and the front dest person told me that they behind. Its 11.45am and I still waiting to be see it. Its absolutely absurd that if you schedule appointment at specific time, maximum you need wait 10-15 min. Never will be pick up this location, extremely disappointing.

Soursop S.

1/5

Extremely rude people who answer their phones and front desk staff. No empathy, sarcastic and just disrespectful ! This is way below the standard of B&W, and they need to do something about it. Excellent doctors in the Primary Care department but the individuals who are the first point of contact with your patients need a good dose of humility and training.

James B. S.

1/5

The reason I give this review is not because of the facility is because of the staff I went on 7/9/2024 to get an MRI around 10am A heavyset lady that works at the front Desk told me to step outside because I was using my phone no problem but she continues to have a personal conversation regarding her daughter living at home that’s in her late 20s very loud louder than I was on the phone. I could hear them in the hallway I believe is a oxymoron to tell me to step outside because I’m on the phone but you can have personal conversations regarding your family issues.

Teri B.

1/5

For the second visit to my daughters dermatologist we were AGAIN treatly rudely when we arrived 2 minutes late after being directed to the wrong place by the entrance desk. This is after a 1 hour drive to get here.
We have now been waiting 30 minutes to see the doctor. The doctor is fine once you get in to see her.. but hoping to find someone closer to home with a friendly office.

Bobby J.

1/5

Extremely rude, lazy, incompetent, unprofessional and racist reception desk ladies. They and the nursing staff are unwilling to help patients with anything. Worst and most racially charged front desk experience ever.

John L.

2/5

Free parking and easier to get to than BWH in Longwood. The building is a bit dated and dreary. The front desk operations can be disorganized. The driveway and parking lot are a mess.

Tom D.

3/5

I have been going to the pain center for many years now. My Dr. (Narang) was promoted and I was given another. When I arrived on 4-11-23 for my injection, I was told that my new Dr. had moved on and I had not been given another Dr.. This was the first time the office was in shambles, staff looked like most of them just came in off the streets (a total mess). There had to be at least 20 staff and no patients sitting around talking. I have been very sick with 2 more operations and no one to speak with. No clue who was doing my injection and was unable to answer not even one of my questions. This was not an office in the hospital but SEEMED LIKE A CLINIC IN MEXICO!