MedHelp - Birmingham, Alabama

MedHelp is a reliable medical center that offers a range of services, including urgent care, emergency care, and medical clinic services. The walk-in clinic is conveniently located at Address: 1 W Lakeshore Dr # 100, Birmingham, AL 35209. You can easily reach them by phone at 2059302950. Their website, medhelpclinics.com, provides valuable information on their services, hours, and location.

MedHelp has several specialties that cater to diverse medical needs. These include:

1. Urgent care center
2. Emergency care service
3. Medical clinic
4. Walk-in clinic

Patients visiting MedHelp will appreciate their wheelchair accessible entrance, parking lot, and restroom facilities. The clinic also has restrooms available for all patients. MedHelp accepts new patients and offers on-site parking, making it an even more convenient option for anyone seeking medical care.

The clinic has received 140 reviews on Google My Business, with an average rating of 3.1/5. These reviews can help potential patients better understand the quality of care and services provided by MedHelp.

Recommendation:

For those seeking reliable medical care in Birmingham, AL, MedHelp is an excellent choice. With a variety of medical services and convenient amenities, this medical center can accommodate various urgent and emergency situations. With a simple phone call or by visiting their website (medhelpclinics.com), you can find more information about the clinic and make an appointment or a walk-in visit. Don't hesitate to contact MedHelp for any medical emergencies or urgent care needs.

Reviews of MedHelp

Sally M

1/5

I called ahead, before taking an elderly blind friend for services at this facility. I spoke to Michaela, who told me to bring the patient in as a walk-in and one of the doctors would help him. When we got there today (two of us plus the patient), we were told "We don't do that anymore". When we asked to see Michaela, we were told she is the one who said they don't do it anymore. (I called less than two weeks ago). So we had to leave and will now have to go to a podiatrist. As I said, the patient is blind. He needs help in many of his daily activities, including grooming. I do not live with him, so rely on medical professionals to do some of the things that a friend would not be comfortable doing, like foot care. The issue is not that they will no longer work on his feet, but that I was told to bring him in without making an appointment and that being a walk-in, he'd be seen...but when I did as told, we were turned away at the front desk, without even an apology for the inconvenience.

Nathan Phillips

1/5

Came in with a bad ankle with inflammation, which has been happening off and on for the past couple of years. I have a feeling it could be linked to gout/arthritis. I requested an x-ray and blood test. Almost an hour and a half later, the doctor claims I just have a sprain without even taking an x ray or blood test… $220 just for him to tell me to do the same stuff I’ve been doing to try and heal so I can go back to work… very frustrating…

Monica Turner

5/5

EVERY single person that I came in contact with on my visit (6/4/24) was VERY KIND & Accomodating. I really appreciated this!! Especially since I was feeling HORRIBLE. AMAZING STAFF!! THANK YOU ALL!

Bev Dye

5/5

I began seeing Summer Powers, Nurse Practitioner at MedHelp Lakeshore after experiencing Long COVID symptoms for three years. My general practitioner and specialists I had seen during that time all admitted that they did not know what was causing my health issues; extreme fatigue, lack of focus and unable to concentrate or remember, body aches and pain, shortness of breathe, anxiety, but they tried to treat the symptoms. I was misdiagnosed as having MS.
I am so thankful that a family member told me about the clinic, it has been a blessing! My experience with front office staff as well as the nurses has been the most pleasant I think I’ve ever had in a medical environment. Calls are answered and/or responded to promptly and courteously. When I arrive for my appointments my wait is never long. The communication and education I receive from Summer Powers is phenomenal. It’s very reassuring to understand what is going on with my health. The desire of everyone in the clinic to assist in my recovery is very evident. For this I am so grateful.

The Silver Paddler

5/5

The Samford Medhelp has such a caring staff. Very attentive to my concerns. From Alicia at the front desk to John the medical assistant who took my vital signs and did my x-rays, Courtney the nurse practitioner with Dr. MacGregor. The best attentive care I’ve received in a long time.

Kenyon Ross

1/5

I made an appointment to see Dr. Felgner a month in advance. I leave my work appointments to keep my appointment and they say I don’t have an appointment. They say that, even though I filled out the paperwork online from a link they text me the day before confirming my appointment. When I get to the appointment the unprofessional position of Dr. Felgner’s nurse, Andy, and the office manager, Madison, is that the doctor has a personal appointment and therefore has to cancel my appointment. My appointment, which I rearranged my day for, is subject to the whim of his schedule. I ensured I was on time to the appointment, that I completed all of my paperwork, and that I scheduled a month in advance!!! I’ve been coming to MedHelp for probably a decade. Dr. Vaughn (the dad) was my doctor. I hate to see it fall to such a poor standard of care. I’m done with MedHelp.

Katherine Owen

3/5

Literal mixed bag. When I can actually get in, they are usually really great. They are respectful, through, and actually make sure you understand how to handle your treatment. However, I've been finding out that their hours are not correct. Everything says that they close at 8, but they lock their doors at 7. Even their physical building says "closes at 8". I get off work at 7 so I have been praying that they will keep their doors open until 8. But this has not been the case in the past few months. Maybe update your hours online and at your facility so people can make appropriate plans It would be great if anything ever answered the phone, but that's also not something that happens... If you can get seen, it's a great place to go. But go in the middle of day to avoid any issues.

Taryn Beason

1/5

I got there at 7:20. Doors were locked. I called the front desk and she said the doctor was at capacity so they were closed. Suggested I come before 7:30 next time.. except it was before 7:30. Sighhh. Don’t say you’re open until 8pm, if you aren’t!