Mission Heritage Medical Group Same Day Care - Laguna Niguel - Laguna Niguel, California

Mission Heritage Medical Group Same Day Care - Laguna Niguel

Located at 27231 La Paz Rd A, Laguna Niguel, CA 92677, United States, Mission Heritage Medical Group Same Day Care - Laguna Niguel is a reputable urgent care center. The center can be reached by phone at 9496439111 and their website is providence.org.

The specialties of this urgent care center include Urgent care center. Other points of interest include a wheelchair-accessible car park, wheelchair-accessible entrance, wheelchair-accessible toilet, and toilet facilities. Appointments are recommended, and on-site parking is available.

Regarding opinions, this company has received 12 reviews on Google My Business, with an average rating of 3.7/5. This indicates that while the center is well-regarded, there is room for improvement in terms of customer satisfaction.

Characteristics

• Urgent care services for non-life-threatening conditions
• Wheelchair-accessible facilities for easier access
• Toilet facilities on-site
• Recommended appointments to minimize wait times
• On-site parking available

Location

Located at 27231 La Paz Rd A, Laguna Niguel, CA 92677, United States, the center is easily accessible from major roads in the area.

Information

• Phone: 9496439111
• Website: providence.org
• Specialties: Urgent care center
• Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended, On-site parking.
• Opinions: This company has 12 reviews on Google My Business.
• Average opinion: 3.7/5

👍 Reviews of Mission Heritage Medical Group Same Day Care - Laguna Niguel

George U.

5/5

What a terrific experience taking mom to Mission Heritage Medical Group on LA Paz in Laguna Niguel. The office staff were professional, friendly, efficient and welcoming. Avalon, Dr. Shin's assistant, called us to the back and what an amazingly friendly, professional, thorough and caring person. Avalon went through mom's medical history, medications and current issues and was not only pleasant but compassionate and kind. Dr. Brian Shin then entered the room and we went through introductions. Immediately he notified us that he would be recording our session and was so kind, passionate, thorough and professional in his mannerisms and evaluation of mom's medical history and current concerns. Dr. Shin asked questions, listened attentively and was so efficient in his assessment or mom's conditions and where we go from here. Dr. Shin checked mom's vitals and assessed her overall health while never looking at a clock or watch but dedicating his undivided attention to mom and her card. This man listened attentively, took notes and committed to following up with us. What a solid and true professional. I highly recommend this amazing doctor to anyone seeking a 5 star facility and doctor.

al P.

5/5

Top notch Urgent Care. Super Doctors and Staff…
Office and rooms are spotless
Al

Kiana

1/5

Tried calling to make an appointment as a first time patient with my new primary care physician, the girl I talked to was not helpful at all. She insisted that my new doctor was not accepting any new patients despite my insurance already approving it, and exclaimed "well, it won't go through on our side". She pretty much told me I was out of luck, and couldn't schedule any appointments with any other doctors until next year. She gave no additional suggestions or support on what I could do next. Horrible customer service!

Dean W.

1/5

Ive been here since I was a child seeing Dr Mehaan. Unfortunately its not the same anymore. Caring for their patients is not a priority. They see patients following up on things, that the office is supposed to have handled, as a burden. Failure to submit request for authorization leading to 2 weeks pain and delays for brain treatments, miscommunication between office staff, nurses and doctors, so ill get multiple different answers that don't make sense. Lastly rude staff members who again see you trying to take care of yourself as a hassle. Justin just told me very rudely to “just pay it out pocket” when I request my doctor to authorize medication through my insurance. There’s an overall lack of empathy without understanding anyones financial or medical situation across the whole office.

chad M.

1/5

The receptionist was incredibly rude and not professional. When asked about how he was doing he would reply back “It’s going” and roll his eyes. I can notice if someone is having a bad day but all I did was walk into here to have my chest pain looked at and I was met with this unprofessional receptionist giving me rude remarks, making me repeat information just to have me write it down, and did not treat me with the level of respect I was noticing from the other receptionist. Very disappointed since I’ve been coming here since I was little. Hope he gets his act together since I notice his co workers were getting the same attitude. Such a fine establishment ruined by a bad egg.

Christi C.

5/5

Dr. Bedran was amazing, provided prompt and thorough medical care. The staff in the office was helpful. My entire visit was very quick and they answered all of my questions.

Vanessa V.

1/5

Laura Maria da Costa Nunes is the worst! Horrible bedside manner! Doesn't listen to her patients!

Linda M.

5/5

WHAT A CARING THOUGHTFUL GROUP OF STAFF - WENT TODAY- THEY WERE SO THROUGH I CAN/T SAY ENOUGH ABOUT THIS GROUP