Monroe County Hospital - Monroeville, Alabama

Monroe County Hospital is a reputable healthcare facility located at 2016 S Alabama Ave, Monroeville, AL 36460, United States. Patients can reach the hospital by phone at 2515753111 and visit their website at mchcare.com.

Specializing in providing a wide range of hospital services, Monroe County Hospital offers a variety of specialties catering to patient needs, including emergency care, diagnostic services, surgical procedures, and more.

In addition to its services, the hospital provides convenient facilities for patients and visitors. Wheelchair-accessible parking and entrance options make the hospital easily accessible to all. Credit cards, debit cards, and NFC mobile payments are accepted for payment.

With an average rating of 2.3/5 on Google My Business, Monroe County Hospital has received 40 reviews from patients and visitors. While some reviews highlight the hospital's excellent medical care, others mention areas for improvement, such as patient satisfaction and facility cleanliness.

Overall, Monroe County Hospital stands as a reliable healthcare option in the Monroeville area, providing a range of services and facilities for those in need.

👍 Reviews of Monroe County Hospital

T S.

1/5

Receptionist-wonderful, intake nurse-great , back of the ER=Horrible. I got to the back in record time and was asked for a urine sample, in which I obliged promptly. I handed the nurse my urine sample and was told to go into room 9. I went into the room which was clean and cold. There were NO blankets on the bed and no one gave me a call button. I had already explained to the nurse that I was diagnosed with a auto-immune disease which should have clicked in her brain that the room is cold and perhaps I should walk the patient into the room and give her a call button and check to see if she needs a blanket. No professionalism, I sat in that room freezing for over an hour, no one came to check on me at all. At that point, I left because I can suffer at home with people who have common decency, and common sense to check on me. It is a disgusting thing when people who are supposed to care for you choose to ignore what you may be going through, I no longer have respect for healthcare providers as a whole. The last time I was ignored in the ER I almost died from a huge hole in my gallbladder and the nurses decided to sit around, chat, and ignore me because for some reason they believe black women do NOT feel pain. A word of advise: if you all are going to ignore your patients at least before you send them in a freezing cold room make sure there are blankets in the room; make sure there is an accessible call button; even if it is busy there should be someone to at least let the patients know that it is busy but you all are working on their behalf to get them seen! Utterly ridiculous to have someone wait in a cold room over an hour without checking in on them, not to mention the lighting also triggered a seizure. Total disgusting display of human decency let alone professional decency.

Brooke M.

1/5

Went in with my back killing me. After sitting in the waiting room for over a hour. The lady at the desk literally calls me up there and tells me she forgot about me. They put me in a room finally. I walked out 2 hours later. No nurse no doctor no one came to my room. I wish I could give this hospital a negative. They where not busy. No one in the parking lot really. It's the worst hospital I have ever been to.

Toshiko C.

1/5

Other than CNA’S/NURSES, cursing out patients that fell and yelling for help, and the HEAD NURSE and other nurses, HR, & EVS, trying to cover it up, I guess it will be ok, if you don’t report wrongdoing!!!

Pamela F.

1/5

After being sick with flu for days I realized I was going to have to seek help. I was sure that I'd caught the flu from my daughter and I needed a doctors excuse because there was no way I was going to work. Sign the book between 8 and 8:30 I guess and I was dying could hardly walk. I Start getting really hot I mean I can hear my brain sizzling so I jump and look at the time and it's 9:30 and I m running outta time I got to get help so I run to urgent care only to find out nobody's there. I just knew they would have tamaflu that's all I need dog for real but no I have to go back and sign a new sheet and wait obviously sick. No one calls my name for another hour. Another long hot hour where I had ti cool my body off. I mean the reason I'm here is I want to live so I took off my sweater and lowered my own temperature and then to be treated so hated hateful and in such a threatening and hostile way because I had the audacity to come to a hospital for help and sure enough I had the flu. You'd would have found out sooner if somebody would have cared enough when I was delirious with fever and could hardly breath for 2 hours to have asked. ---‐No Dr. STALLWORTH-- I'm not 'normal" I'm sick that's why I'm here. Please tell me where you would like me to go for help because I'm really confused. Thanks for the tamaflu and the excuse that's all I needed but instead had the worst experience of my life and didn't deserve it.

Ashley K.

1/5

All I have to say is I have been misdiagnosed on 3 separate occasions for 3 different reasons that I went there. Needless to say I have contacted a lawyer and I am pursuing a malpractice lawsuit against the entire staff. The best thing about my case is after they said nothing was wrong, I immediately went the next day to an Emergency room in mobile and got a correct diagnosis. Another time I went to DR. Rutledge an orthopedic doctor in mobileon June 1st ,a full month after i went to Monroeville ER my to have my toe x-ray on May 9th 2021, now I have plates and screws in both feet, I told them I broke it and they said that it wasn't broken. I was smart enough to take pictures on my phone of my toe. I went to my NP the next day and had her look at it and I said it was broken and could I get something for pain. Her exact words were your scan didn't show anything so I am not going to give you anything for pain. I told her to refer me to an orthopedic doctor. I went to DR. Rutledge in mobile on june 1st and he did his own x-ray and said yeah its broken and the screw has been shoved backwards into the plate. He wanted to put me in a cast.I opted for the shoe.I called my np while they were fitting me for the shoe and told her that it was broke and he wanted to put me in a cast. She said so what do you want me to do about it.I told her I just wanted to make you aware that I was right when I told you I had broken it.DR. Rutledge gave me a printed copy of the x-ray and circled where it was broken so I could take it to her. Then I had an x-ray in December 2023 on my chest cause I couldn't breathe and I was coughing up enormous amounts of blood. They never called me to tell me the results, so after a couple of weeks when I felt like I was dying, I went to the office and she said I have pneumonia and had delayed treatment for 2 weeks. I asked her if anyone from the office called to let me know and told her that I never got a call from anyone in that office to give me my results, so how was I at fault for delaying treatment. In February 2024 I was still not any better.I went to the er and they gave me an x-ray and ended up admitting me. All they did was give me a pain pill. My lower legs and feet were so swollen that I could hardly walk. On day 3 I asked if he could do an MRI. He said no, only your pcp can order us to do one.I was shocked. I'd never heard anything like that,plus I fired my pcp. He said that there was no reason to do on,my scan looked good. I walked out AMA. My daughter drove from Tennessee the next day and took me to the er on shell street in mobile, now I'm using a walker cause my legs and feet are so swollen and in so much pain and they did a CT scan and said that I still had pneumonia and fluid still on my lungs. So again misdiagnosed at Monroe County Hospital. So yes I am filling a malpractice suit against the staff and hospital. I urge you,if you are really sick it's worth traveling farther for Adequate care cause they don't know what they are doing and you're liable to die. I know that I almost did. I now go to UAB Kirkland Clinic for mine and My husband's care. Don't care about how far it is, they are highly intelligent and knowledgeable. Plus they have state of the art equipment

Yoneisha T.

1/5

The OBGYN day shift staff is horrible.They are racist, rude and very disrespectful. They falsely accused my daughter of having Covid and denied her visitors. The night shift staff was and is awesome. We love the night nurse Elaine. Elaine and the other nurse working with her made the stay pleasant. Day shift nurses will lock you out and won't let you back in. The day shift nursing staff is the worst. Thank you so much to Dr.Jamestteti(sorry if misspelled) and the doctor that assisted her. You women are awesome. The rest need to be fired.

Cassie B.

1/5

I highly doubt these review get seen so I will contact the hospital as well. I went in yesterday to update my husband’s insurance because we got a rather large outstanding bill, and even though insurance was provided at the time of visit, they were never billed - the older lady at the window when I walked up and I said hello, she looked up at me, then my daughter and rolled her eyes at us, she did not even respond back to me with words. I told her the reason why I was there. She picked up a phone to call for somebody else, she slams the phone down and says well the girl you need to deal with isn’t picking up, you’ll have to come back or call back later and she went back looking at her Facebook on her tablet, I said excuse me, so you’re telling me that you can’t take the information & provide to her on my behalf? She looked up at me again, rolled her eyes with a very rude unprofessional tone and said “no that’s not my job”..!!! and then gave me a business card and put her head back down scrolling back at her tablet- at this point, I’m a little frustrated and I asked exactly what her job was because greeting previous patients in a polite manner clearly was not in her job description. She still refused to help me and wouldn’t even talk to me. Whoever this lady reports to seriously needs a talking to when it comes to assisting those who walk in that hospital up to that window!!!

Matt A.

1/5

I've never been told I couldn't leave until I had a driver come and pick me up...Maybe they should think about telling people this before they give them medicine...Because My mother is having to drive from an hour away in the middle of the night to come drive me 5 minutes down the road this is absurd and Really just blows my mind!!!! The Medical attention was satisfactory but the thoughtfulness of it being so late and having to wake my mother up just to come drive me home is well pretty inconsiderate...This has never happened before I'll know next time to ask in advance since some people don't think to ask ahead of time.