Mt Wachusett Veterinary Hospital - Holden, Massachusetts

Kylie D.

This has been my veterinary hospital since I had my childhood dog. My dog and cat are both currently patients here. They offer these adorable little ID cards for every pet with a picture and their vaccination records. They also offer postcards in the mail when you need to book a appointment. The facility is clean and modern. The staff are exceptionally compassionate and caring. The doctors are very good as well. That being said, there prices are slightly higher than other local veterinary practices. The estimates can be quite shocking and the only financing option is Care Credit. Overall this is a great hospital and the staff and quality of care more than make up for the cost.

Daniel C.

The staff is very knowledgeable the vet is kind and does not hesitate to answer questions. The Staff is good to work with and is accommodating. i live just down the road from them and i was running out of food for my cat but i could not leave the house as i had only been home from the hospital 2 weeks from open heart surgery and one of the staff offered to bring it to me and left it just inside the door for me until my wife came home from work in boston so there would not have been away for me to get it anyother way. I love this office and they will be my vet for life.

Denise

We have been taking our Golden's here for the past twenty five years. They are thorough and extremely compassionate. We feel blessed to know they are always there for us.

DF S.

If you are looking for vet care that will care for your pet for weeks, rule out cancer and continue to treat, only to refer you to an Animal Medical facility for "supportive care" for pneumonia, only to have your beloved pet die within 24 hours of the very same cancer that was ruled out, then you can't go wrong with this practice. Even the Dr's at Tufts were shocked with the misinformation and poor treatment of my dog, who initially had a pretty decent chance to extend his life in good shape. I filed a complaint with the state licensing board and while they found insufficient evidence to determine negligence they did close the case with a Letter of Advisory. I waited 2 years for resolution of my complaint and I am grateful the board took it seriously-malpractice in vet medicine does not exist.Iwill gladly share all Dr notes to prove just how abysmal these Dr's are. Read on if you want the facts...

Initially I liked the practice.However, their lack of knowledge caused the suffering and death of my young dog, and I cannot recommend these Dr's. This has been extraordinarily painful and I should not know more about canine lymphoma than this vet practice, but I do. At great emotional expense. I consider it worse than medical negligence, I'd say it's medical incompetence...

The front desk staff and vet techs are all very friendly, and accommodating. I brought my dog in with swollen nodes, a couple weeks after finding a tick on him. The first vet I saw wanted to do a lot of tests, explaining that if it was lymphoma, he needed fast treatment for the best outcome. I asked if we could try a couple days of antibiotic, and if he didn't respond in 2 days, we'd be back to do those tests. I was assured that lymphoma does not respond to antibiotics and the nodes would remain swollen if it was cancer. After 2 days, my dog's nodes had reduced by 80 % and while still slightly enlarged, he was showing improvement. Lymphoma was ruled out at this time.

Dr Vooys saw him as he was beginning to have trouble breathing and we took him off all antibiotics to see how he recovered. The day she saw him she did not recommend additional tests and reiterated that she had ruled out lymphoma. No x-ray was performed , no additional blood test, either. She just sent him home. No warning that these symptoms are the same as lymphoma in dogs. No curiosity, no real concern about his elevated respiratory rate.

4 days later and he was now coughing and Dr Mulrain (sp?) did an x-ray. She told me she couldn't rule out cancer but it looked like pneumonia. She did not suggest testing for cancer at this time , either. How I wish she had. He still may have had a chance at at least palliative care.
I was told it would take a few days to respond, and 5 days later he had stopped taking food altogether. I saw Dr Vooys again who told me he needed supportive care and I took him to Tufts Animal Hospital immediately. He was placed in the ICU and after additional blood tests it was confirmed he was now stage 5 lymphoma. He was terrified, couldn't breathe and was in a very scary , noisy, traumatic ICU with many sick animals. Dogs with lymphoma , on average, live 6-8 weeks ( with no treatment- with treatment many can live years) from diagnosis as this disease invades the body so rapidly.

I was at this time informed that my vets were completely wrong. Anitbiotics are immuno-suppressive and they can shrink lymph nodes. 1 full month after onset, we tried chemo therapy. My dog suffered internal hemorraghing and suffocated, no longer healthy enough to withstand the drugs.We lost a whole month where his prognosis would have been entirely different- 80-90% of dogs treated for lymphoma go into remission for a period of time.
Adding insult to injury, neither vet has followed up with me in any manner, something I always experienced with my other vets. They sent my dog,who they'd been treating for a month unsuccessfully, to the emergency vet and never thought about him again.

Lynda C.

We have been going here for 8 years now. The vets here have helped us through all the illnesses that have come up including heart and kidney issues. They have a wonderful and caring staff.

Jaimie S.

Very caring vet's and staff. And if they can't help, they sent you somewhere than can!

Faith C.

Very caring,professional and make the visit comfortable for my sometimes nervous pups!

Meg

Always top notch care and they always answer all my questions. They're very good about also sending you to a specialist if you need it.