NEA Baptist Clinic - Red Wolf Primary Care - Jonesboro, Arkansas

NEA Baptist Clinic - Red Wolf Primary Care: Comprehensive Healthcare in Jonesboro, AR

NEA Baptist Clinic's Red Wolf Primary Care, located at 3003 Apache Dr, Jonesboro, AR 72401, United States, offers a wide array of medical services to the local community. This state-of-the-art facility is dedicated to providing compassionate, patient-centered care, ensuring that each individual receives personalized attention and premier healthcare services.

Main Services

• Primary Care: The clinic specializes in preventive care, wellness, and treatment of acute and chronic conditions. Their team of experienced providers offers routine check-ups, immunizations, and screenings to maintain patients' overall health.
• Disease Management: Red Wolf Primary Care manages various chronic conditions such as diabetes, hypertension, and heart disease. They work closely with patients to develop personalized care plans and provide ongoing support and education.
• Laboratory Services: The clinic houses an on-site laboratory, allowing for quick and convenient diagnostic testing. This includes blood work, urine analysis, and other medical tests to help providers make informed decisions about patient care.
• X-ray Services: Red Wolf Primary Care offers on-site X-ray services for prompt and accurate diagnosis of various conditions, such as fractures, bone abnormalities, and lung issues.
• Specialty Referrals: While the clinic focuses on primary care, providers can refer patients to NEA Baptist Memorial Hospital and other specialists within the NEA Baptist network for specialized care when needed.

Location and Access

The clinic is situated in the Apache Acres neighborhood, just off US-412, making it easily accessible from various parts of Jonesboro. It is close to several schools, including Red Wolf Elementary and Jonesboro High, and is conveniently located near retail stores and restaurants.

Transportation options include:

• By Car: There is ample parking available at the clinic, with designated spaces for disabled individuals.
• By Public Transportation: Jonesboro Public Transit offers several bus routes that stop near the clinic, such as routes 1, 2, and 3.

Featured Characteristics

• Wheelchair Accessibility: The clinic is designed with wheelchair accessibility in mind, featuring ramps, elevators, and wide doorways to ensure all patients can access the facility with ease.
• Modern Facilities: Red Wolf Primary Care boasts clean, well-equipped examination rooms, a comfortable waiting area with complimentary Wi-Fi, and a dedicated pediatric play area to make children's visits more enjoyable.
• Multilingual Staff: The clinic's team includes multilingual providers and staff, ensuring that patients with language barriers can receive effective communication and care.

Practical Information

• Business Hours: The clinic is open Monday through Friday, from 8:00 AM to 5:00 PM. They are closed on weekends and major holidays.
• Payment Methods: Red Wolf Primary Care accepts various payment methods, including cash, checks, credit cards (Visa, MasterCard, American Express, and Discover), and debit cards. They also accept most major insurance plans.
• New Patient Information: To schedule an appointment, call 8709367669 or visit their website at neabaptistclinic.com. New patients are encouraged to arrive 15 minutes early to complete any necessary paperwork.

Positive Aspects from Patient Reviews

With an average rating of 4.5/5 on Google My Business, based on 6 reviews, patients have praised Red Wolf Primary Care for several aspects of their services:

• Competent and Caring Staff: Patients appreciate the friendly, professional, and compassionate demeanor of the clinic's staff, from providers to receptionists.
• Prompt Appointments: Many patients commend the clinic for its efficient scheduling and minimal wait times for appointments.
• Clean and Modern Facility: Reviewers consistently remark on the clinic's cleanliness, organization, and modern equipment.

In conclusion, NEA Baptist Clinic's Red Wolf Primary Care offers an extensive range of medical services, delivered by a dedicated and skilled team, in a comfortable and accessible facility. Their commitment to providing excellent, patient-centered care has earned them high praise from the local community.

👍 Reviews of NEA Baptist Clinic - Red Wolf Primary Care

Melissa C.

3/5

I am not sure if this was due to a recent policy change and all the kinks and bugs weren't worked out yet but I had a very frustrating experience with the Urgent Care Plus clinic. I had an injury at work and went to this clinic per the Worker's Comp nurse around 8pm. I was told they did not take Worker's Comp. They told me I could go to the Hilltop Clinic. I called the Hilltop Clinic from my car and they said they do not do WC either. I reached out to a friend that works for NEA and they told me 'yes, we take WC, let me call them (the Red Wolf Clinic). Then my friend called me and said that I would have to have a manager with me to confirm that it was a WC claim. It was about 9pm by this time and I wasn't going to call my manager for this so I decided to wait until the next day. The next day I received a call from NEA stating that they had received my WC claim and I could go back to the Red Wolf location to be seen. So, I went back. For them to once again tell me they do not see WC patients. But I could go to the Hilltop location on Monday (this was a Friday) when their workers medical clinic opened back up. I asked to speak with a manager because I was given so much different information plus I had hit my head in my injury and really needed to be seen. An office manager spoke with me and stated that they weren't sure what was going on but I would need to go to NEA's ER to be seen.....

So, I made the trek out to the NEA ER and the receptionist there told me to 'always come to the ER for WC claims'. I was eventually seen but it took almost 24 hours with a potential head injury. Thankfully all was well on that front. I do believe this was more likely an administrative issue and a gross case of lack of communication regarding policies. I sincerely hope it has since been rectified because I would hate to see someone more severely injured given the same crazy runaround that I was. I know many people that work for NEA and know the providers, support staff, and everyone in between are great people.

Ashley

5/5

NEA Baptist Clinic - Redwolf Clinic provided my child with the most excellent care this morning. We walked in with lab and x-ray orders and were greeted by two very kind employees at the front desk. Wendy in lab was so sweet and patient with my baby when it was time to draw blood. All of the ladies in the x-ray department were just as wonderful. We were in and out in about 30 minutes—so quick! The clinic is spotless, and their new location is very convenient. I was so impressed by every aspect of our visit—most of all by the friendly, smiling, professional staff. Thank you, Red Wolf Clinic!

Arturo G.

5/5

Doctors at this place are among the most knowledgeable I have encountered. The art of listening to patients before diagnosing is still a practice here, which allows patients to not feel just like a number to profit from and I Imagine also allows the doctors to not feel like a cog on a machine that exist to produce money for the administration. Doctors keep you healthy here since prevention is preferable to a cure and the staff is always willing to help, they go above and beyond to meet the care for the patient.

Justin B.

5/5

Went in this morning to get x-rays on my ribs. I wasn't there not even an hour. Was seen by Dr.Henry. He was very nice and theral! Everyone so friendly too. I have trouble with Mychart and today a nice lady at the front desk help me out. Overall the visit went perfectly...

Linda P.

4/5

Natalie W.

5/5