Northwoods Lodge - Silverdale, Washington

Meegan D.

My mom stayed there during covid to rehab from hip surgery and iv always wanted to review this place. Her stay was awful. They lost her partial...barring one aid and rehab therapist the general staff was awful.
They let go a heel sore on my mom that turned into a major deal. One nurse im sorry that i dont remember her name was down right mean. I wouldn't bring my dog to the place .I doubt it's gotten better .Awful.

GINGER A.

I gave 1 star for the excellent floor staff. I am sorry to say that was the only quality thing about my stay.
My stay at Northwoods Lodge was not a pleasant experience. The only good part of my time there was the CNAS and staff on my wing. They were caring, empathetic and extremely helpful. They would go the extra mile. They deserve far better pay, benefits and awards for all they do.
Bring your own food or you will go hungry most of the time. The food they serve is worse than hospital food. My grandson-in-law, a chef, was appalled and angry at the meal he saw served to me.
Thankfully he and my granddaughter brought enough food, snacks and pop to keep me for far longer than my stay.
I was there almost 3 days before any therapy began. The therapy itself was helpful. However I only had 4 or 5 1/2 hour sessions before I left.
I truly feel Medicare and the taxpayers were "ripped off". Kind of like the Armed forces paying $30,000.00 for a toilet seat.
I DO NOT RECOMMEND NORTHWOODS LODGE.

Cassie E.

1 nurse to 10 patients. My mother was put in there after hip surgery. She fell and was not notice for 45 minutes. So had to go through a other surgery and passed shortly after.

Ben D.

Northwoods Lodge is a top-tier rehab facility. I am the administrator for Generations Home Care in Kitsap County and I love partnering with this facility. Adam, Kaeun and team are excellent. We have sent CNAs there to do clinical hours, we've worked with patients leaving their facility. Any which way you chop it up the experience is always positive, professional, and efficient. If you are needing rehab care for your loved one, I would greatly advocate for Northwoods Lodge.

Joyce &. L.

My experience at Northwoods Lodge Rehab Center was excellent all levels of their staff did their job very professionally with a caring and friendly attitude. All of the physical therapists who worked with me were very good. My primary PT was Sarah Hanson who was outstanding with out her expertise, motivation, and positive attitude I would not have had such a successful experience while at Northwoods Lodge. Without Sarah I would not have been able to progress as quickly I did in meeting the requirements to move to in house therapy. Thank you to the staff at Northwoods Lodge and a giant thank you to Sarah Hanson. Your greatful patient Lee Willson

Jen L.

Northwoods has one of the best physical therapy units around. It is perhaps the best skilled nursing facility in the region. If you need assistance regarding a bill, like I did Lori Durham will help you with any questions you have about it. She helped assuage my concerns about something that had not been covered by our insurance and explained the protocols I needed to meet in order to have the last time he needed to stay there covered.

I would also like to mention Mary Williamson, she is the social services director. She has been really helpful with something we have yet to resolve (only because I need to do something, not her). I feel confident overall that he is receiving the best care in the county here. The only reason he didn't come back to us fully recovered from his last stay here is because the insurance companies are not taking COVID seriously anymore. It's not the facility. It's ALL the insurance companies. They are complete jerks.

But I do think anyone being admitted should be current on vaccinations, so they aren't making their roommates sick. That is something they could do. Especially since there seems to be a lot to be worried about. Why worry about that as well? With so many humans in one place, it seems like protecting them from what we can should be a priority. A 30 second shot is better than an illness which can result in death for people with vulnerable immune systems.

Justine M. M.

Sarah was wonderful and so personable, I would refer my friends and family to come to her to make sure that they’re fully taken care of

Linda W.

I vacillate giving 4 or 5 stars. My mother is currently at Northwoods Lodge.She's 95, broke her arm and been in ghastly agony. Everyone at Northwoods Lodge has been as kind and caring as possible. The nursing staff is attentive and caring. The dietician and head of the kitchen has gone over backwards to give my mom the food she likes - she hated the first meals as did the other patient in the next bed over. Whatever we advocate for or she needs is getting the attention it deserves and without anyone being frustrated with her for it. Most importantly, the nurses have found ways to dial in her pain medication so she is more comfortable. I witnessed and heard an ambulance driver say to a patient as he was delivering her to the facility, "You chose the right place to go, this is the best in this region." Northwoods Lodge deserves all the stars they get. And I didn't expect this from any rehab center before we arrived. People have worked here for 20+ years. I can see why. The uplifted attitudes of the people working here bespeak a community that enjoys working together.