Ohanian Vision Group provider of Eyexam of CA - Glendale, California

Ohanian Vision Group provider of Eyexam of CA

Address: 1101 Galleria Way, Glendale, CA 91210, United States.

Phone: 8185524450.

Website: doctors.eyeexamsnow.com.

Specialties: Optometrist, Eye care center.

Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.

Opinions: This company has 372 reviews on Google My Business. Average opinion: 4.7/5.

Ohanian Vision Group provider of Eyexam of CA is a premier eye care center located at 1101 Galleria Way, Glendale, CA 91210, United States. With a phone number of 8185524450, and website doctors.eyeexamsnow.com, the center offers top-notch services. Their specialties include Optometry and Eye care center, making them a one-stop solution for all eye care needs. The center is equipped with wheelchair-accessible facilities such as parking, entrance, and toilet, catering to the needs of all patients. Appointments are recommended for a seamless experience. With an impressive Google My Business rating of 4.7/5 based on 372 reviews, Ohanian Vision Group provider of Eyexam of CA is highly regarded in the community for its quality services and patient-centric approach.

👍 Reviews of Ohanian Vision Group provider of Eyexam of CA

Ani A.

1/5

There needs to be more transparency and accountability by the workers here. There’s no reason for there to be a “misunderstanding” within 4 different people (three being their own employees)Upon receiving a call to confirm insurance we were told about $10 copay and a $39 fee for a basic exam. I confirmed this price 4 different times before proceeding with anything. When taken to the room for an exam they confirmed with me that I wanted a “basic exam” which was totaled to be $49 with the copay and that it would be an extra $65-$90 IF I wanted to speak with the optometrist and I kindly mentioned if that is not mandatory then I’d like the basic exam to confirm the measurements of my eyesight. I did not buy glasses nor contacts and was not planning to. Come to find out I was actually going to be charged $104 without prior explanation as to why. Upon paying and receiving the receipt I noticed there was things paid for that I did not request or know about so I was told to come back to be provided with an explanation. After a couple minutes of back and forth I was told “either way we can’t even refund you because you already paid.” And a “this should have been told and explained to you before you came to pay.” Well- it was not explained to me before.
Long story short if you do plan on coming to this LensCrafters for an eye exam, tell them to give you a whole breakdown of what they plan to charge BEFORE you step foot into any room.
This is truly disappointing and not the right way to run a business. You don’t take advantage of people’s money and attach a sorry excuse about how it should’ve all been explained before you paid but since you already paid it’s too late. It shouldn’t be too late especially if it’s the employees fault.

Gayane V.

5/5

Overall experience was very pleasant but I have to say, although their services is a bit on the expensive side, I still would go see Dr. Jivan. He is an amazing human being. I learned that in 10 minutes. His calm personality, his willingness to listen and provide advice is truly something that is missing nowadays. He is very thorough and very kind.

David V.

2/5

I appreciate the eye exam with the extra effort of the doctor for my light sensitive eyes. I wish there was a filter for this problem in the machines used for the exam. However, my real problem was being told there were no lab techs after I chose my frames and went through the payment process. I was then told I would have to wait 3 days for them to be shipped to my out of state address. I really came in for a same day service. As I mentioned much earlier on the phone confirming my appointment. On the positive I was called back "hours later" with the revelation the glasses were ready, as a sales guy knew how to do the work. Seriously? Thank you for the same day service, but not for the anxiety. Please know the skills of your employees. That said, despite the low rating, you did come through and I would recommend you. But I'd have to caution that recommendation with the store salespeople not knowing the store lab techs hours, or that they might not give a straight answer as to "when" the glasses might be ready.

Dem B.

5/5

Ive been coming here in this LensCrafter Clinic for at least 5 years. My usual visit is always GOOD! Today, I had another GOOD experience at LensCrafter. The clinic staff and the eyeglasses staff are all wonderful. Thank you Ana & Ella for the assistance on picking my glasses. Till then!

geenurse

5/5

It’s was my first time here at Lens Crafters in Glendale. I had an excellent experience. Eye exam went smoothly and very thorough. Personnel are friendly. The glasses options were great with varying prices for all budgets. They assisted with the fitting and measurements; only wished that I could have received my glasses the same day but will add to the feedback once I receive them.

Moodie337

5/5

The doctor saw me on a last minute appointment. She was very detailed in explaining my results and offering her suggesting that would best suit me. I will definitely include them as part of my annual check ups.

Louis C.

5/5

I had a pleasant experience. The staff and Doctor were clear and gracious to me as a new patient at their establishment. I was in good hands.

Noemí H.

5/5

The team was incredibly kind and patient. From checking in and going through the routine eye exams to the consultation, all my questions were answered and I was never rushed. They made sure I felt comfortable with my prescription and assured me any change, no matter how small, could be made. An excellent and friendly team!!