Pacific Medical Orthotics & Prosthetics - Richland, Washington

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Pacific Medical Orthotics & Prosthetics

Pacific Medical Orthotics & Prosthetics is a leading provider of orthotics and prosthetics services located at 969 Stevens Dr # 2A, Richland, WA 99352, United States. Their dedication to patient care and expertise in their field has earned them a strong reputation in the region.

The company specializes in creating custom orthotic devices and prosthetic limbs to help patients regain mobility and improve their quality of life. Their team of experienced orthotists and prosthetists work closely with each patient to develop personalized solutions tailored to their specific needs.

In addition to their orthotics and prosthetics services, Pacific Medical Orthotics & Prosthetics offers a range of amenities to ensure a comfortable and accessible experience for all patients. They provide a wheelchair-accessible parking space, an entrance designed for easy accessibility, and a wheelchair-accessible restroom.

To schedule an appointment or learn more about their services, visitors are encouraged to contact the clinic by phone at 509-371-9660 or through their website at pacmedicalop.com. Appointments are recommended to ensure the best possible care and attention for each patient.

Pacific Medical Orthotics & Prosthetics has received 25 reviews on Google My Business, with an average rating of 4.4 out of 5 stars. Their patients appreciate the compassionate care, expert knowledge, and personalized approach of the clinic's staff.

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"summary": "Pacific Medical Orthotics & Prosthetics is a reputable clinic specializing in orthotics and prosthetics services, offering personalized care and a wheelchair-accessible facility in Richland, WA.",
"keywords": ["orthotics", "prosthetics", "Richland", "WA", "custom devices", "patient care"],
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👍 Reviews of Pacific Medical Orthotics & Prosthetics

Holli B.

1/5

I am a patient of Molina Apple Healthcare of Washington and I am not responsible for my bill. A third party called Optum was supposed to be billed. Pacific Medical refuses to get their money by making a simple call or two, but instead are harassing me, a patient not responsible for my medical bills. I am basically disabled and cannot work, and is why I get fully covered. Molina Health and I are reporting you through the Better Business Bureau for harassment

William A.

1/5

This place is terrible, I have dealt with them several times over the years, and never had good experience.
Once again I received a bill for items that are 100% covered by my insurance. But Pacific Medical refuses to bill my insurance.
In this case, I was given a brace in the ER, and apparently it was provided by...Pacific Medical, Had I know, I would have refused to accept it.

kirk K.

5/5

The staff and front desk personal are all very professional, friendly, and helpful. They take the time to talk with you explain everything and answer any questions you may have. I highly recommend their services.

Ron K.

5/5

edit: Initially I was VERY frustrated with the billing side of Pacific Medical. I called the local location and the national HQ and tried to explain why I was frustrated about the billing process and charges they passed on to me. Needless to say it didn't go well. Today the local manager Andrew called me and we had a very productive and professional conversation. He helped me understand a few things about PM and in turn he listened to my concerns and frustrations. At the end of the day we arrived at a professional and agreeable solution to the situation. I can honestly say I feel good about Pacific Medical (and Andrew) as a DME provider.

Cerillo

5/5

Very welcome workers, all the staff is very courteous and helpful with whatever I needed done plus they have really good coffee in the waiting room

Deena F.

1/5

BEWARE - Get everything in writing if you do business there. I was told we had to prepay or have an approval letter from insurance before we could get a custom insoles. They told us insurance approved it and we came in and got the custom insoles. 6 months later we get a bill in the mail for the full price. When I called the employee I spoke with admitted to me she could see the error and apologized she said she would talk to her office manager and have her office manager call me back. The office manager denied their error and said I had to pay the bill. They did absolutely nothing to try and resolve other than threaten sending me to collections. Horribly customer service!

Parker P.

5/5

Got set up with a CPM machine for post op knee replacement. Staff extremely helpful and considerate. My wife, who is a nurse was with me and was very impressed. 4 thumbs up!!!

Tina L.

5/5

My husband had a Total Knee done and needed some equipment for after surgery. Contacted Pacific Medical and they were VERY helpful & accommodating! Quick to respond & easy to work with. Ramie & Andrew and the rest of the crew are #1 in our book and will use them again & again!!!