Pilsen Wellness Center - Chicago, Illinois

Tammy S. B.

My experience was great there. I had a counselor who could relate to me who was an ex-addict. And she really did care.

Andrea S.

Upon arriving at the center I express that I prefer to work with women. I was scheduled for regular visits and we blocked the calendar for a two-month period. I meant with a nice young woman and we discussed a plan. I returned home and on the following day I was told that they would not accept me as a patient. Anytime between that visit and that phone call I had called the center to speak with the young woman with whom I had met. You never did return my call. A man, the director, called me. I express to him I would prefer to speak with a woman and that is listed in my case. He and I quote said duly noted. Engaged. I do not recommend it to anyone I have been in worse shape since I left because I cannot believe that I was treated in this manner by any health professional.

Michelle B.

I've been going to this clinic for about six months now and the two counselors that I've had have been wonderful. The security is also very friendly and does their job well. The all-around care that I've received from there has been wonderful.

Holly M.

I worked in mental health for 11 years, I have never seen such disregard for patient safety. The therapist I was assigned to kept canceling and rescheduling and I wound up not being able to see my psychiatrist because of it. Psychiatrist has not reached out at all and I'm on a SSRI medication which CANNOT just be stopped.

Vicki R.

When I called, counselor said come in tomorrow morning. Came in and then told to come back the following Monday. Came back the following Monday, told to come back on Wednesday. Never was able to get any help!!!! I would give this place a zero if I could. Friend had insurance IDs and everything. Not sure why you would give someone, that is already in a horrible situation, such a run around and hard time to get help. Hope Karma takes care of these heartless jerks.

Mel W.

Me and my husband went here bc we were days into detox, you do have to drug test then come back do your assessment and if your drug test matches your assessment then they will schedule you are doc apt and the same day you go to the doc they dose you with your first dose, and it's all based on how much drugs you do a day on the outside! Nobody gets special treatment, but sure every caseworker is different but it's been almost 3weeks clean from heroin and my case worker has already given me a treatment plan and explained tapering down once I've met the different personal goals and maintained my sobriety and also been honest about my triggers so they can help as much as possible in my full recovery! Also they do offer therapy to anyone who wants it, and after covid-19 they will continue group.

I would recommend Pilsen wellness center to anyone seeking sobriety or if you need a program for court orders!

Rodney B.

They add water to the methadone in your face like it all good. There are two nurses who are straight up rude. The counselors are spineless.

Karen O.

This place does not answer the phone or call me back. That’s not a good sign. Extremely unprofessional and disheartening for someone who needs help.