Planned Parenthood - New Albany Health Center - New Albany, Indiana

Maddie P.

I tend to be anxious in medical settings and they were very welcoming. The entire staff ai had encountered: front desk, nurse, & nurse practitioner were all very kind and caring. Very inclusive, as well. I will be using them again in the future!

Dorry R.

First type going here and very nervous about my exam but the staff here were absolutely angels. The NP and physician talked me through everything and never made me feel uncomfortable. The medical assistant had a great attitude and was able to make me feel comfortable as soon as I sat down. 100% would recommend coming here.

Garrett H.

Everyone at Planned Parenthood is always so kind and supportive, and they've done so much to improve my life. I go there for trans care (you have to be 18+ for their informed consent) and the process was so much smoother than I expected. I think the way they do things should be both the norm and the gold standard, and I wholeheartedly recommend them to anyone 18+ looking for gender affirming care. I could talk all day about how much more comfortable I feel in my own body and what a difference that makes in my ability to live a happy and fulfilling life, but I want to focus on the care PP provides.

They're very thorough in making sure my needs are met and my questions are answered, and they have sooo many resources. What really drove me to write this review was the person who helped me learn about options and the process for top surgery (mastectomy). Abe is very knowledgeable about surgeon options and is beyond incredibly helpful; he shared a whole wealth of knowledge and resources with me and really went above and beyond to answer my questions and introduce me to all the help out there. He even offered to help me navigate insurance coverage! He gave me suggestions on how to find a good therapist for trans care and what questions to ask them to make sure their letter will help insurance cover surgery, and later he even sent me resources on seeking financial support for what insurance wouldn't cover! I had high hopes on learning surgeon options, but wasn't expecting everything else he generously provided. His kindness feels so sincere, and he has cemented himself as one of the most genuinely helpful people I've ever talked to.

Lastly, I feel so safe at Planned Parenthood as a trans person. They've advocated for me when I've had (minor) problems with the pharmacy in the past, and it makes a HUGE difference to see and feel that support when you're first starting out and you're scared of being treated poorly for who you are. There are kind people in the world, and you can find a bunch of them right here! I feel like I can just be me during my appointments. While all of my different health care providers are great regarding my transness, it's funny that the place I go to for trans care is the place I'm least preoccupied with my gender - because I know it'll never be an issue! Thank you all so much for the work you do to improve people's lives!

Anelise

Love what PP does to provide for the community but their corporate practices are stretching their workers thin. Too many appointments are handled by too few people, and for those employees that have to travel back and forth to Louisville's clinic it's even worse. If they don't start caring about their workers and treating them like human beings, they'll lose them.

Kristen M.

This was my first time at this location & I absolutely love how helpful planned parenthood has always been. Everyone was very caring & very helpful at this location. Highly recommend!! I was able to book an appointment online & got in the very next day & was given a lot of helpful info. The MA with black hair & glasses was very welcoming & is a great listener ! Thank you for the great experience .

Olivia N. D.

Exceptionally professional, competent, and conscientious providers. Ancillary staff was also wonderful. Highly recommend for reproductive needs for any person; they are LGBTQIA+ friendly and provide trauma-informed care. Thank you for what you do PP!

Kyla M.

I just left my first appt here and I'm so impressed. My insurance is changing soon and my regular gynecologist's office closed, so I needed to get my Nexplanon exchanged and I'm on a time crunch. I made my appt online and it was incredibly easy and convenient. I showed up a few minutes early for my appt, was taken back to the room quickly, and didn't have to wait too long for the NP. This is my 4th Nexplanon, and it was literally quick and painless! I've always been a big Planned Parenthood advocate, and I'm especially grateful for their help today!

M B.

I love this place. I first went in November for a copper IUD placement. I believe the nurse practitioner's name started with a a K, anyways she is always super friendly. Everyone at the front desk is warm and welcoming, I feel safe and comfortable going to them. Yesterday I went back to try a different form of BC, the medical assistant Blake, I believe was her name, was so nice and upbeat. She made sure she went over everything possible bc option I could have and answered all of my questions. Very helpful. I even got the date of my appointment wrong but they still saw me when I came in. Thank you Planned Parenthood, I really don't know what I would do with out you!