Procare Home Medical Inc - Anchorage, Alaska

Procare Home Medical Inc. is a medical supply store located in Anchorage, AK. The store's address is 4215 Credit Union Dr, Anchorage, AK 99503, United States. You can contact them by phone at 9072740770 or visit their website at procarehm.com for more information.

Procare Home Medical Inc. specializes in medical supplies, serving as a medical equipment supplier and oxygen equipment supplier. They also have a wheelchair store for all your mobility needs. The store offers several convenient options for customers, including kerbside pickup, delivery, and in-store pick-up. They also provide same-day delivery, making it easy for customers to get the medical supplies they need quickly.

The store is wheelchair-accessible, with a wheelchair-accessible car park and entrance. They accept various forms of payment, including cheques, credit cards, and debit cards. Procare Home Medical Inc. has received 86 reviews on Google My Business, with an average rating of 2.8/5.

When visiting Procare Home Medical Inc., customers can expect to find a wide range of medical supplies and equipment. The store's knowledgeable staff can help you find the right products to meet your needs, whether you're looking for oxygen equipment, medical supplies, or a new wheelchair. The store's convenient location and easy-to-use website make it a great option for anyone looking for medical supplies in Anchorage, AK.

Reviews of Procare Home Medical Inc

Andrea Kornblau

1/5

Several weeks ago, I traveled from Orlando, Florida to Alaska for a two week visit. Upon arrival, I discovered an issue with the water chamber for my CPAP machine. I contacted your company to see if I could purchase one. I left a message initially with the answering service and was told I would receive a call back. That call never came but a few days later I called back and spoke to one of your representatives who told me that without a doctor’s prescription I could not get a replacement water chamber for my CPAP machine. It turns out that that is actually not true, your customer service is horrible and could use training on the regulations. But lucky for me, someone else on our trip was able to get one for me. Giving your company 1 star is a gift…..you deserve 0

Cindy Hart

1/5

This is one of the worst establishments we’ve ever dealt with. They have no clue what they do, what they keep in stock and don’t keep in stock. They mislead us to believe they had an item in stock. They required medical prescription they told us. We’re from out of state and had to call 2 different docs to get a prescription because they never could “find the fax prescription” even though the docs office showed it faxed, etc. multiple useless phone conversations. So we finally just drove over there with a prescription… and when we get there they tell us they do not even keep that item in stock… they have to get it from somewhere.
Please, please… don’t waste your time with this place. Do some research and find ANYWHERE else to get what you need. You will be sent in circles and then come up empty with this place.

Colleen McDonald

5/5

Wow !! Unexpected kindness from Ashley @ Procare- lost a piece of my husband’s CPAP - we had 2 hrs before having to go to the airport & Ashley came thru with the piece we needed. They were genuinely interested in assisting us . Please go to Procare for your medical equipment needs..

Robert

1/5

I been waiting 15 days for order, lady called me. We talked she had o2 machine and mattress in stock. My nurse from anmc, had doctor and had all paper work done. Left message 3 days ago, I called 5 times. On hold over 15 min., never got anyone. This 2nd time, 3 years ago waiting month for mattress assisted living, sleeped on floor blanked . So keep what I got, old machine and no mattress for hospital bed. No thanks, keep my order. Very unprofessional. You people stuck on stupid.i canceled my order month ago, two months later you call and say you got my order.think was end April 1st time and now is june really. I am done understand!!!!!¡

Brianne McMahon

5/5

I am so incredibly grateful for Procare working with me to get a hospital bed for a client last minute on a Friday before a long holiday weekend. All the staff I interacted with were kind, courteous, and professional. Thank you Procare team!

Kevin Ulrich

5/5

We were in a complex situation regarding the health of our newborn baby, and were seeking help to get an oxygen tank for her to use as needed, so that we could bring her home from out of state. We tried to get help from other establishments, but nobody else offered to work with us. Procare was understanding of our delicate and unique circumstances, and they were able to make all of the accommodations that we needed to ensure our child was set up with oxygen supplements when we got home. The staff was always courteous and understanding, we had everything handled promptly, and the delivery and pick up of the equipment was seamless. We are very grateful to the staff at Procare, and for their assistance with our situation. I would recommend working with Procare for anyone needing assistance with oxygen supplements, or any other medical care that they cater to in the future. Thanks Procare!

Jessica Linquist

1/5

We went there for my Dad, who was here visiting for the holidays. We were told he couldn’t be discharged without an oxygen machine because his oxygen levels without one were too low. We were told that their policy is not to rent to anyone was not an Alaska resident. I am an Alaska resident. It wasn’t going to leave my residence until they left for home and I returned it to Procare. I cried. I asked them to explain why they couldn’t help me, since I am a resident and was willing to pay out of pocket to help my Daddy breathe and get what he needed to make the rest of his stay here comfortable. I also told them I just needed it until the one ordered from out of state arrived. They just told me, flatly, that this is their policy. It’s the stupidest policy. They had no sympathy/empathy and unwilling to work with anyone to help someone in need.

Ron Matthew

5/5

I’m from Pennsylvania and forgot a piece for my C-Pap and called them and they told me to stop in to see what I needed and they had the part I needed and they just gave it to me I will sleep good and my Wife is very grateful also LOL They are a ten star too me , thankyou Pro medical supplies I’m very grateful!!!?