Pulmonary Solutions - Capitola, California

Pulmonary Solutions - Your Local Medical Supply Store

Located in Capitola, CA, at 1500 41st Ave Ste #258, Pulmonary Solutions stands out as a dedicated medical supply store, catering specifically to the needs of those with respiratory issues. With a phone number readily available at 877-290-8636, and an online presence through their website pulmonarysolutions.com, this establishment is easily accessible for both inquiries and purchases.

Specialties:

Pulmonary Solutions specializes in providing a wide range of medical supplies essential for managing respiratory conditions. This includes but is not limited to oxygen therapy equipment, inhalers, and other medical supplies crucial for daily living. Their focus on pulmonary health makes them an invaluable resource for patients seeking specialized products.

Location and Accessibility:

Situated at 1500 41st Ave Ste #258, Capitola, CA 95010, the store's location is convenient for those in the area. Pulmonary Solutions prides itself on being wheelchair accessible, ensuring that all customers, regardless of mobility, can enter comfortably. Additionally, the parking lot is designed with accessibility in mind, offering spaces for those requiring wheelchair accessible parking.

Additional Points of Interest:

The store offers delivery services, which is a significant convenience for customers who may find it difficult to visit the store in person. This feature alone should be considered a strong point for anyone in need of medical supplies.

Customer Opinions:

Despite its efforts, Pulmonary Solutions holds an average opinion of 1.6 out of 5 on Google My Business, based on 9 reviews. This indicates room for improvement in customer satisfaction, which could be related to various aspects such as product quality, service, or store conditions.

Recommendation:

While it's important to approach any business with open eyes, especially considering the low average rating, Pulmonary Solutions' commitment to providing necessary medical supplies cannot be overlooked. If you or someone you know requires medical supplies for pulmonary health issues and are in the Capitola area, it might be worth visiting their store or giving them a call. However, potential customers should also consider reaching out directly through their website to inquire about product availability, delivery options, and any recent changes in service due to the average opinion they've received. Their focus on accessibility and the range of products they offer could still make them a valuable resource, even if improvement in customer satisfaction is needed.

For those seeking further assistance or information, contacting Pulmonary Solutions through their website or phone number is a step towards ensuring you have the right medical supplies at your disposal. Remember, the journey to finding the best care for your health needs is a personal one, and places like Pulmonary Solutions can play a crucial role, provided they meet your specific expectations and requirements.

👍 Reviews of Pulmonary Solutions

Yan K.

1/5

The only reason I gave them one star, is because I can’t give zero stars.
I paid them ~$400 and they claim I didn’t, which is basically theft. I’ve been trying for months to reach their billing department, left tens of voicemails, spoke to their Philippine call center, opened multiple tickets, provided references numbers of the payments I did. No success. No one called back, no one answer when the guys in the Philippines “transfer” me to the billing department. Never experienced such a crooked company. Be aware!

J B.

1/5

It's like they aren't even a company -- when you have to work with them its seems like its just a group of family members who got into the CPAP supply business but really didn't want to. They do not return calls or emails. And if you do hear back from them weeks after a request they have none of the information on hand from your initial request.

Valarie W.

1/5

Everyone check your insurance paperwork (EOB, explanation of benefits) for this company. I was charged not only my portion but the insurance company's portion. So essentially they have been overpaid. I had to bring it to their attention. It has been 2 months now and I have still not received my refund check. Be careful!

Matthew L.

1/5

This company is an absolute mess. If you have other ANY other options for supply companies, go with those. I have had deal with them for years and there’s ALWAYS some sort of problem or internal mix up that delays your supplies, they don’t include all of your supplies in your shipment or they just, straight up, don’t ship your stuff to you.

Good luck trying to get help on the phone. If, by chance, you do get a human being to answer a phone it quickly becomes painfully obvious why nothing goes smoothly with them.

The website is a joke as well. All the information reads like a poor translation from another language and there is not a whole lot of useful information to begin with.

Bob S. U. B.

2/5

Personnel won't return calls. They refused to accept my input (Medicare phone #'s) to allow proper processing of my claim for DME replacement.
Went with Lincare and received excellent service. Lincare's respiratory therapist very knowledgeable, considerate, and willing to follow up.

Dave R.

5/5

Top notch. I've been served by PS in Santa Cruz CA for years and their service, their response and follow-up have been unwavering. Highly recommended.

Donna M.

1/5

Terrible communication and lack of customer service. I would use another equipment supplier if you can. I've even gone as far as contacted my insurance for them and they still don't get it.

P G.

1/5

The worst customer service ever!