Puzio Eyecare Associates - East Harwich, Massachusetts

rsormani

I have been using Puzio Eyecare for years now. Dr. Matthew Puzio is a great guy. Very knowledgeable and down to Earth. He seems to have good management skills as well. Most of his employees have been there for a considerable time. A positive Doctors visit is always a welcome thing!

Margaret G.

The whole staff is amazing. I have been coming here for 11 years. The newest surprise has been Dr Puzzio's discovery of a new dry eye treatment. As an 80 year old Nurse Practitioner I can report that it is life changing.

Maggi L.

Excellent in all ways! Lipiflow worked grandly. Dr Puzio is outstanding.

J V.

Phyllis is the heart and soul of Puzzio Associates. She provides outstanding customer service, and always makes all her patients feel valued. My kids have been going to Dr. Puzzio for over ten years.

Vangie C.

I'll summarize first: I had a pair of prescription glasses made at Puzio's. The lenses were wrong...not once...but twice! I've been wearing prescription glasses for 57 years and had NEVER had such a overall bad experience. One good thing: good frame selection.

I went to Puzios and selected a frame they would fill with a "progressive" prescription from Opthomogolists of Boston (OCB). The final cost of the glasses: $1,400. I returned to Puzio's about two weeks later due to difficulty with the reading portion of the lenses. I told the technician the reading area was too shallow. She manually "adjusted" the frame. A week or so later, I had an unrelated appt at OCB. I asked a technician to check the glasses because my vision was "off." I was told the lenses did not match the prescription. I went back to Puzio and shared that info with the technician. I was told the prescription matched the lenses. I was not a happy camper! I explained my vision was off and noted that my prescription sunglasses had been filled with that same prescription another lab and I had no difficulty with them. I insisted the lenses on these glasses were wrong. I then met Dr Puzio for the 1st time. He dismissed my arguments and stated OCB was wrong. He said he had been "voted the best for a reason" and he would check my eyes himself. After a somewhat thorough exam he concluded OCB's prescription was incorrect and said he would change the prescription and have the lenses re-done. He advised the reading portion on the lenses would be adjusted. The result? The reading portion was corrected but the long distance in my right eye was blurry.

I contacted my vision insurance company. They authorized another eye exam and new lenses by another optician. I made an appointment with Dr Neil Cowles in Chatham, MA and I am thrilled to say, the new lenses are perfect.

Lisa L.

Pleasant experience. The receptionist is extremely hospitable and helpful. I am always able to get an appointment in a timely manner. Dr. Matt and the entire staff are very competent and friendly. If you are considering contact lenses, they have a great price package which includes a follow up appointment. I also take my 10 year old son for his yearly check up. He has a developmental disability, which makes any Dr appointment difficult. The staff has always been wonderful in making his experience as stress free as possible.

Michael B.

Came in late on a summer Friday just before close and Dr. Puzio and his staff were more than happy to help me out, they ended up staying late even. Got an exam and picked out new frames, and was sized up on the spot. Dr. Puzio was very attentive and even gave some drops for my watery eyes which worked like a charm. I am very happy w my new frames. The staff was so friendly and explained the shipping and billing process to a T. I happened to forget my payment method this particular visit and was assured this wasn’t a problem and I could phone it in when I got back home. I live in Worcester, 2.5 hours away and will continue to call Dr. Puzio my eye doctor. My frames arrived in Worcester the very next week nicely packaged and ready to go. Very happy patient and highly recommend the Puzio family for all your eye care needs.

Mr. T.

I recently was in a paragliding accident and broke two vertebrae in my back. I'm an avid star gazer and noticed seeing double when I look at Jupiter and Mars. I've been blessed with perfect vision my whole life, but my father went blind last year, so I was quite concerned. The staff was incredibly friendly and professional, taking their time answering my questions thoroughly, and using state of the art equipment to check out my eyes. Dr Puzio showed thorough knowledge in his field, and was able to set my mind at ease. Though I'm not one to frequent eye exams, I was very impressed with the level of professionalism and the care I received. Thank you so much! Who knew such excellent care existed in our own quaint cape cod! It felt like Boston!