Raincross Medical Group - Riverside, California

Ashish S.

I’m writing to share my disappointment and frustration with a recent experience at Raincross Medical Group during my wife’s annual physical with Dr. Priya Kunaseelan.

Having recently relocated to the Riverside area, we were eager to establish care with a reputable provider. While the earliest available appointment was over a month out, we accepted the delay based on the clinic’s positive reviews and strong reputation.

During the visit, Dr. Kunaseelan ordered routine bloodwork, and we were told at the front desk that a follow-up—being directly tied to the physical—would be scheduled within a week. That communication reassured us. However, once the results came in, we were informed that Dr. Kunaseelan would not be available for the follow-up and that the review would instead be handled by her Nurse Practitioner.

This was misaligned with the expectations that had been set. We had hoped to continue the conversation and build rapport with Dr. Kunaseelan—not be redirected without prior notice. If this is the clinic’s standard protocol, that information should have been transparently shared from the beginning so we could make an informed decision.

To add to the frustration, we were then told the earliest available follow-up was nearly 20 days out—a far cry from the one-week timeline initially communicated. Having already waited over a month for the original appointment, this felt like yet another delay in what should be a straightforward continuity of care.
When I raised these concerns at the front desk, I was met with defensiveness and accused of “shouting,” despite maintaining a firm yet respectful tone. The interaction left me feeling not only unheard, but also unfairly labeled. I couldn’t help but sense an undercurrent of bias in the way I was treated, which was deeply upsetting.

We approached Raincross Medical Group with trust and the intention of building a lasting healthcare relationship. But the lack of clear communication, the extensive wait times, and the dismissive attitude from staff have made us seriously question that choice. I share this feedback with the hope that it’s received constructively—because every patient deserves timely, transparent, and respectful care, especially when entrusting a new healthcare team with their well-being.

Eileen T.

My experience with Dr. Solis has been nothing short of excellent. He’s extremely professional and listens to every concern I have. He truly cares about his patients health.
He follows up with labs and is very thorough when it comes to getting to the root problem and addressing my concerns. I’ve been to several other doctors in the past and even though it’s a bit of a drive for me, his office is completely worth it.
The entire staff (front and back) are great.
I would highly recommend his office if you’re looking for quality care! Thank you Dr. Solis and staff.

stephanie R.

I saw Dr. Kimberly Savage today and she was absolutely wonderful! All the ladies in the office were so warm and friendly. I was so anxious about my appointment and Dr. Savage was compassionate and caring. I love the Raincross Medical Group.

Mrs J.

Dr. Hinson is very polite, knowledgeable, and genuinely cares about your well being. It's been a while since I've felt in good hands about my health. Finally, a sigh of relief...i'm so glad to have found my medical home. All staff are friendly, the atmosphere is welcoming and the ambience is calming. Thank you, Raincross staff!

Nicole N.

Dr. Solis is absolutely WONDERFUL!!! I am a Respiratory Therapist in Temecula and I found Dr. Solis through a patient I was caring for. My patient was singing Dr. Solis’ praises and at the time I was looking for a new primary. Anybody who lives around the 215/60/91 freeways, knows what traffic is like everyday, and Dr.Solis is worth every mile and minute spent in traffic. He is kind, attentive, genuine, supportive, patient, and funny. His bedside manner is superb, he is thorough, detail-oriented, and makes you truly feel so comfortable and at ease. I honestly couldn’t say enough about him. If you’re thinking of switching doctors or looking for a new primary, he is top tier.

Felice L.

I want to give Dr. Patel an exceptional grade for expediting my referrals to specialists. She listens to her patients and makes them feel at ease.

Jack E.

I have been a patient at Raincross Medical Group for many years and have been seen by Dr. Solis since he began practicing at the Group. Dr. Solis and his staff are responsive, knowledgeable, professional, friendly, and caring. I am very satisfied with the care and attention I receive and would highly recommend them to anyone seeking medical care.

Stephanie S.

My insurance changed and I read the positive comments by other patients of Dr. Kunaseelan. I had my first visit a few weeks ago and she was very warm, attentive and engaged. She took her time, never seemed to be in a rush. I received an immediate message after my tests were back to assume a follow up. I find the staff and Dr K wonderful. Dr K was very uplifting and positive during my follow up. So incredibly happy with her as my new PCP.

Ashish S.

I’m writing to share my disappointment and frustration with a recent experience at Raincross Medical Group during my wife’s annual physical with Dr. Priya Kunaseelan.

Having recently relocated to the Riverside area, we were eager to establish care with a reputable provider. While the earliest available appointment was over a month out, we accepted the delay based on the clinic’s positive reviews and strong reputation.

During the visit, Dr. Kunaseelan ordered routine bloodwork, and we were told at the front desk that a follow-up—being directly tied to the physical—would be scheduled within a week. That communication reassured us. However, once the results came in, we were informed that Dr. Kunaseelan would not be available for the follow-up and that the review would instead be handled by her Nurse Practitioner.

This was misaligned with the expectations that had been set. We had hoped to continue the conversation and build rapport with Dr. Kunaseelan—not be redirected without prior notice. If this is the clinic’s standard protocol, that information should have been transparently shared from the beginning so we could make an informed decision.

To add to the frustration, we were then told the earliest available follow-up was nearly 20 days out—a far cry from the one-week timeline initially communicated. Having already waited over a month for the original appointment, this felt like yet another delay in what should be a straightforward continuity of care.
When I raised these concerns at the front desk, I was met with defensiveness and accused of “shouting,” despite maintaining a firm yet respectful tone. The interaction left me feeling not only unheard, but also unfairly labeled. I couldn’t help but sense an undercurrent of bias in the way I was treated, which was deeply upsetting.

We approached Raincross Medical Group with trust and the intention of building a lasting healthcare relationship. But the lack of clear communication, the extensive wait times, and the dismissive attitude from staff have made us seriously question that choice. I share this feedback with the hope that it’s received constructively—because every patient deserves timely, transparent, and respectful care, especially when entrusting a new healthcare team with their well-being.

Eileen T.

My experience with Dr. Solis has been nothing short of excellent. He’s extremely professional and listens to every concern I have. He truly cares about his patients health.
He follows up with labs and is very thorough when it comes to getting to the root problem and addressing my concerns. I’ve been to several other doctors in the past and even though it’s a bit of a drive for me, his office is completely worth it.
The entire staff (front and back) are great.
I would highly recommend his office if you’re looking for quality care! Thank you Dr. Solis and staff.

stephanie R.

I saw Dr. Kimberly Savage today and she was absolutely wonderful! All the ladies in the office were so warm and friendly. I was so anxious about my appointment and Dr. Savage was compassionate and caring. I love the Raincross Medical Group.

Mrs J.

Dr. Hinson is very polite, knowledgeable, and genuinely cares about your well being. It's been a while since I've felt in good hands about my health. Finally, a sigh of relief...i'm so glad to have found my medical home. All staff are friendly, the atmosphere is welcoming and the ambience is calming. Thank you, Raincross staff!

Nicole N.

Dr. Solis is absolutely WONDERFUL!!! I am a Respiratory Therapist in Temecula and I found Dr. Solis through a patient I was caring for. My patient was singing Dr. Solis’ praises and at the time I was looking for a new primary. Anybody who lives around the 215/60/91 freeways, knows what traffic is like everyday, and Dr.Solis is worth every mile and minute spent in traffic. He is kind, attentive, genuine, supportive, patient, and funny. His bedside manner is superb, he is thorough, detail-oriented, and makes you truly feel so comfortable and at ease. I honestly couldn’t say enough about him. If you’re thinking of switching doctors or looking for a new primary, he is top tier.