RegalCare at Harwich - Harwich, Massachusetts

RegalCare at Harwich: A Comprehensive Overview

RegalCare at Harwich stands as a dedicated rehabilitation center and nursing home located in Harwich, Massachusetts. Situated at 111 Headwaters Dr, Harwich, MA 02645, United States, the facility offers specialized care and support to individuals recovering from illness or injury, as well as long-term residents requiring ongoing assistance. The facility’s commitment to providing a supportive and restorative environment is evident in its thoughtfully designed spaces and attentive staff. Contacting RegalCare can be easily achieved via their phone number: 5084301717, or by visiting their website at regalcareharwich.com. The website offers detailed information about services, admission procedures, and current resident activities.

Key Features and Accessibility

RegalCare at Harwich prioritizes accessibility for all its residents. The facility boasts a wheelchair-accessible entrance, ensuring ease of access for individuals with mobility challenges. Furthermore, a dedicated wheelchair-accessible parking lot is available, streamlining the arrival process. Beyond physical accessibility, RegalCare strives to create a comfortable and dignified living experience. The facility’s design incorporates elements intended to promote a sense of calm and well-being, and staff members are trained to provide compassionate and respectful care. The commitment to cleanliness is also noteworthy, with consistent efforts made to maintain a hygienic and pleasant environment.

Services Offered

RegalCare’s core services are centered around two primary areas: rehabilitation and long-term nursing care. The rehabilitation services are tailored to individual needs, with a focus on helping patients regain functionality and independence following a hospital stay or injury. This includes physical therapy, occupational therapy, and speech therapy, all delivered by a team of experienced professionals. For residents requiring ongoing care, RegalCare offers a comprehensive range of nursing services, including medication management, assistance with activities of daily living (ADLs), and specialized medical attention. The facility's social services team works diligently to enrich residents' lives by organizing activities, facilitating social connections, and providing emotional support.

Resident Experience and Feedback

While reviews of RegalCare at Harwich on Google My Business indicate an average rating of 2.6 out of 5, a closer examination reveals a nuanced picture. Many reviews highlight the professionalism, vigilance, and empathy demonstrated by the nursing and aide staff. Specifically, numerous comments praise the staff’s responsiveness to residents’ needs and their commitment to providing respectful and attentive care. The administrative and social services staff are also frequently commended for their communication and dedication to resident well-being. Furthermore, the facility’s food quality and nutritional value are consistently noted as positive aspects of the resident experience. The cleanliness of the rooms is another recurring theme, suggesting a strong emphasis on maintaining a hygienic environment. It’s evident that the facility is striving to provide a positive experience for its residents, particularly those undergoing a challenging transition, such as recovery from a fall or hospitalization. The facility’s ability to provide regular updates and maintain open communication with families is a significant factor contributing to resident and family satisfaction. The focus on creating a supportive and engaging environment seems to be a key priority.

Location and Contact Information

RegalCare at Harwich is strategically located in Harwich, Massachusetts, offering convenient access to local healthcare resources and amenities. This location facilitates easy visits from family and friends, contributing to a sense of connection and support for residents. The facility’s address is 111 Headwaters Dr, Harwich, MA 02645. For immediate inquiries or to schedule a tour, prospective residents and their families are encouraged to contact the facility directly at 5084301717 or visit their website at regalcareharwich.com. The website provides detailed information regarding admission requirements, services offered, and current resident activities.

Conclusion

RegalCare at Harwich represents a dedicated facility committed to providing both specialized rehabilitation services and comprehensive nursing care. While recent reviews suggest room for improvement in overall satisfaction, the facility’s strengths lie in the professionalism and compassion of its staff, the accessibility of its facilities, and its focus on resident well-being. For individuals seeking a supportive environment for recovery or long-term care, RegalCare at Harwich warrants careful consideration. The seamless integration of medical expertise and compassionate care is a defining characteristic of their approach, and the facility’s commitment to accessibility enhances the overall resident experience.

👍 Reviews of RegalCare at Harwich

Patricia S.

5/5

My 94 year old Dad stayed at Regal for rehab after hospitalization for a fall. The nurses & aides were very professional, vigilant, caring, respectful & empathetic. The admin staff & social services staff were in communication regularly. The food was tasty & nutritious. The rooms were very clean. Overall it was as positive an experience it could have been under the circumstances.

Michele C.

1/5

Poor excuse for a rehab. Unfriendly staff that should get out of healthcare. Neglectful care made my Mom worse that when she went there. Attitude when questioned about her declining condition. Now being investigated by the state for billing for services they didn't provide. This is an awful way to treat our geriatric population

Eve B.

5/5

My mom is being treated like a queen here. I couldn't be more thankful. It was the hardest decision moving her to memory care but I know she is safe and well cared for. The people who work on this unit are very special and they care about their patients. Thank you to everyone working at Regal Care, especially those on the memory care unit.

Maria J.

5/5

Our mom/family matriarch was at Regal Care in Harwich following a fall and subsequent surgery. The staff was wonderful to her and to all of us during this trying time. Very special thanks to Terry and Megan and Melanie, as well as all the therapists, but really everyone we encountered from the receptionists to the staff who keep the facilities clean were all gracious and kind.

Lisa F.

5/5

My mother was transferred to Regal Care very recently for end of life care. The staff at Regal Care has been absolutely wonderful to both my mom and to us, her family. They managed her meds, arranged for us to have a private room, asked my siblings and I if they could do anything for us multiple times, and were very respectful of the gravity of my mom's situation. A special thank you to Faith, Terry, Marcy, Bailey, and Jenio, who all went out of their way to make this journey bearable. All of the staff was great, but these individuals were so very helpful, skilled, and compassionate. Thank you all so much!

tina D.

1/5

Update: I called as you requested, got voicemail, left message and never received a call back. Ya, you REALLY care.

If I could go negative I would! I was in this place for a week. Unable to walk. My call button was broken the entire time. When I would get my neighbor to call we were yelled at stating they had a ratio of ONE nurse and 2 cnas to 32 patients and they didn't have time for this!! (I almost fell out of bed and was kind of stuck. They kept my door shut making me feel isolated. The final straw was when they were not paying attention and got my tube caught in the lift and ripped it right out of my kidney causing me to have an operation to put it back in. I cannot describe to you the pain!. I didn't even see Pt until I was a couple days in. . Do NOT send your loved one here!!!

Jon Z.

5/5

My father has been in the facility for a period of time now. This was the hardest decision in my life to make. I took care of him for two years until it became way to hard for me to balance work and caring for him. The staff there, Marcy especially has impressed me beyond belief. Her compassion, professionalism and care for everyone is amazing. I couldn't be happier she is there looking after my father, My father always brightens up when she enters the room and that makes me feel even better about him being there.

Jill D.

5/5

My grandfather was just discharged after being here for Rehab for the last 2 months. My grandmother volunteered here when it was Cranberry Pointe many years ago and we could not be more pleased with the care that he received. He was thrilled to be in the halls where she had spent so much time assisting others and was sincerely complimentary of all staff attending to his needs. Unit Manager, Terry, was always available to answer any medical questions that I may have had regarding his care. And he enjoyed the care of Shenae and the nursing aide team who always made sure he was well kept. Stacey and Lauren of Rehab were absolutely exceptional in helping him to regain his ADLs to return safely home. They also helped me to feel confident that his therapy goals were met by inviting me to witness his exercise program as well as explain all of his progress and safety tips and DME to have at home. Kerry, MDS, was amazing with her guidance in listening to the struggles of trying to get him home. She was so patient and supported us all the way through discharge even when it took longer than what we had planned for as a family to get all of the pieces at home together. And Amanda always greeting us with a smile as we walked through the front door. We can't thank you all enough for your help in getting our Papa home. He's been home for more than a day now and doing great! Thank You!