Remedy Medical Supply Inc - Westlake Village, California

Remedy Medical Supply Inc is a reputable medical supply store located at 3717 Thousand Oaks Blvd #212, Westlake Village, CA 91362. With a phone number of 8054564800 and a user-friendly website at ordercpap.com, this establishment has made it easy for customers to access their products and services.

SPECIALTIES AND OFFERINGS

Specializing in medical supplies and offering orthotics & prosthetics services, Remedy Medical Supply Inc has become a one-stop-shop for customers seeking high-quality medical products. Notably, the store not only provides essential medical equipment but also offers efficient and personalized customer service.

OTHER POINTS OF INTEREST

In addition to the exceptional services provided, Remedy Medical Supply Inc is committed to ensuring customer satisfaction through various facilities and policies. The store is wheelchair accessible, has a designated parking lot for wheelchair users, and accepts payments through credit and debit cards. This attention to detail demonstrates the company's dedication to serving all customers, including those with special needs.

REVIEWS AND AVERAGE OPINION

With an average rating of 3.3/5 from 12 Google My Business reviews, Remedy Medical Supply Inc has received mixed feedback from customers. Some users have reported positive experiences, such as receiving help with insurance-related issues and timely delivery of medical equipment. However, others have expressed concerns about the quality of certain products and the level of customer service received.

For instance, one customer highlighted the exceptional assistance provided by staff members like Yvonne. They worked tirelessly to ensure the customer received their new CPAP machine despite numerous complications with insurance approval. This dedication to customer service sets Remedy Medical Supply Inc apart from other medical supply stores.

RECOMMENDATION

Considering the unique combination of medical supplies, orthotics & prosthetics services, and customer support provided by Remedy Medical Supply Inc, it is evident that this store has much to offer its customers. Despite some mixed reviews, the personalized attention and commitment to meeting various needs make it a viable option for those seeking medical supplies and related services.

If you are in need of medical supplies or orthotics & prosthetics services, we highly recommend visiting Remedy Medical Supply Inc at their convenient location in Westlake Village, California. For more information, please visit their website ordercpap.com or contact them directly at 8054564800. Experience the care and dedication that sets Remedy Medical Supply Inc apart from the competition.

👍 Reviews of Remedy Medical Supply Inc

Susan L.

5/5

My insurance was taking an unreasonable amount of time to process my request to receive a much needed new CPAP machine. Mistakes for the approval were being made constantly. The staff at Remedy listened to me and worked with me so that I was able to finally pick up my new machine. Yvonne and the staff made multiple calls to the doctor's office and insurance company (one call done after business hours to get clearance to allow me to pick up the machine the next day). I feel blessed that I found Remedy Medical and I know that I am in good hands for any of my future CPAP needs.

pluto 9.

5/5

We had great experience with Kiersten RT . She was very thorough and helpful.
Highly recommend.

Jay

5/5

Extremely grateful to Jesus for his help with my machine today. He was great.

Peter S.

5/5

Remedy fixed all issues I had w Cpap delivery. I would recommend them as solved all my issues. Unit now working perfectly.

Sean A.

5/5

Was sent here by my doctor, and was given excellent assistance from Marie. She was able to answer all my questions and provided me with a thorough introduction to my CPAP machine. I am hopeful that I will be able to sleep well and wake up rested for once!

Brenda S.

5/5

They are helpful, made sure I knew how to work my cpap and my supplies on time. The 1st time I I called and they told me my order was processed and ready to go go out. They told me I got you, and they have. Cudos to you, one less thing to worry about

Mike L.

1/5

Here we go again.Not getting supplies on time for my CPAP.How can you stay in business working this way.Have been calling and can't get the truth.Same problem as be last year.

Mike L.

1/5

Very slow at getting your supply's to the customer.Some of there staff are rude on the phone.Wish I could get a different company for supply's.