Riverside Medical Clinic - Temescal Valley - Temescal Valley, California

Daniel M.

I'm giving a two-star rating to the Endocrinologist Dr. Simran K. Brar not because the doctor was bad at all. She was actually quite wonderful, very professional and very on point with her overall treatments but her medical assistant, Christine, was very unprofessional and rude. She tried to recommend medications to me which is outside her scope of practice.
When I mention that I'm going to speak to my doctor about my medication, she was even more disrespectful after that time and condescending.

I also witnessed her yelling at an elderly gentleman in a condescending manner which I felt embarrassed him in front of the office staff and the other patients in the office. Rmc states that they strive to treat all patients with respect and courtesy. However, I do not think Christine is an example of their policy. Other medical staff in the office in the hallway stood by while she was screaming at the elderly patient and did nothing or said nothing to stop her.

I filed official complaint but I've yet to receive any type of feedback regarding this incident.
However, my physician was extremely professional and very kind and thorough with the treatments that she recommended me to take.

Fenita P.

I like the efficiency of the clerical staff at the this Retreat Parkway clinic, they check me in right away & Im seen by my primary MD usually within 15- 20 min, . My doctor, Dr Gauhar, is very knowledgeable, pleasant & most all she always listens to my medical concerns. I truly like & recommend this Medical Clinic.

Martín L.

Very bad experience trying to simply book an appointment for a physical.
Most family medicine doctors book separate appointments for "new patient evaluation and management (E/M)" and for physicals. This way they can bill for 2 visits for what should be a single visit.
When I asked about this, they referred me to their billing department who pretty much confirmed this is their normal practice. Scam.
Will find another location to get my physical at.

Patricia L.

I recently relocated to Corona. I cannot say enough about Dr Jacqueline Lacera, internist,, Dr Crader, my orthopedist, Dr Flores, pain management. As well. As my cardiologist. I am extremely pleased with all of them.Dr. Lacera referred me to Dr. Brahs radiologist and I am having. Biopsy next week

Dominique H.

Dr. Flores should not be in pain management if he is dismissive and unhelpful regarding pain. I cried and practically begged for him to prescribe me something to help to no avail. I’m pretty sure it’s because I have a women’s health issue. I’m positive that if I were a man who came with bad back pain, I would’ve been treated much differently.

Khaled A.

Clean clinic ,well organized, the concierge in the 2nd floor is having attitude, doesn't treat people in dignity thats why I gave 2 stars,bcs she is the first one you meet with bad experience

Diana B.

If you are looking for an Ophthalmologist look no further. Dr. Mansury and his staff are dedicated professionals who care about their patients; their profession and the high level of success that they strive for in his office. Dr. Mansury's calming demeanor silenced my initial anxiety of a cataract procedure quickly at the first appointment. I knew I was in good and capable hands. He took the time to educate me on how to prepare for the procedure and he assured me that if I properly prepared, by following his instructions; the procedure would be all that more successful. He words rang true as the surgery went flawlessly.
His staff Vivian and Kelly were awesome! They were in constant communication with me before and after the surgery. They both kept me abreast of upcoming procedures, medications and post care instructions.
My procedure was a success!
Thank you Dr. Mansury. You and your staff are truly the best!

Antoniette N.

I started to come to this location because the main clinic is horrible. The front office girls on the first floor are so sweet and professional. The front office girls in the second floor are 50/50. Half of them are nice/professional the other half are rude/un professional. This location only has one ophthalmologist. I am supposed to get a visual fields test every 4 months during my pregnancy. I was supposed to get one December 2023, but they booked my appointment wrong and just did an exam. Then booked me another VF test in March 21, 2024. I was 38 weeks pregnant and waited over a hour for the VF test. As I waited I was having contractions and informed the Medical assistant. I was uncomfortable and in pain. She said sorry we are waiting for the tech to be available. Right when I was about to walk out the tech was available. I asked how would I receive the results. The MA stated the doctor will call me. One week had past and the doctor did not call me. So I sent a message and someone from his office called me stating I need an appointment to go over the result but the soonest they had was 2 months out on June 18. So I went to the appointment and checked in at 2:10, the MA Tania called me in very quickly. She was nice and sat me in room. She did tell me the doctor has a couple of patients in front of me. At 3:09 someone open the door to my room but didn’t come in. At 3:14 I walked out and left. I had my 2 month old son with me. He was getting fussy and I no longer could wait. The doctor seemed to more concerned with his MA who was flustered rather than the fact this issue was his fault and not hers. I asked to speak to a supervisor. Which I believe I spoke with someone in administration and she didn’t do much but inform me that Dr. Mansuri is the only ophthalmologist and he always has a wait time. She apologized and that was it. I advised her I work in healthcare and this type of service is unacceptable and the facility needs to inform the patients of the expected wait time prior to the appointment. Especially a mother to a newborn baby.
I do love my OBGYN and children’s doctor at this location. I have only had issues with the ophthalmology department.