RRH Behavioral Health Center - Massena, New York

Introduction to Rochester Regional Health's Behavioral Health Center in Massena, NY

Nestled at 17 Hospital Drive in Massena, NY, the Rochester Regional Health's Behavioral Health Center is a beacon of mental health support and care in the North Country region of New York. This state-of-the-art facility is dedicated to providing comprehensive, compassionate, and individualized mental health services to the local community and beyond. This article delves into the details of this exceptional center, its services, location, unique features, and practical information to help you make informed decisions about your mental health care.

Main Services

The Rochester Regional Health's Behavioral Health Center in Massena offers a wide array of mental health services tailored to meet the unique needs of each individual. Their expert team of psychiatrists, psychologists, therapists, and nurses work collaboratively to provide personalized treatment plans. Here's a list of their key services:

• Inpatient Behavioral Health Unit: This 16-bed unit provides short-term, intensive, and around-the-clock treatment for individuals experiencing acute mental health crises or needing stabilization.
• Outpatient Behavioral Health Services: These services cater to individuals seeking ongoing mental health support and include individual and group therapy, medication management, and case management.
• Substance Use Disorder Treatment: This program offers outpatient counseling services for individuals struggling with substance use disorders, including medication-assisted treatment options.
• Child and Adolescent Services: The center provides mental health services tailored to children and adolescents, including evaluations, individual therapy, group therapy, and family therapy.
• Geriatric Psychiatry Services: These services focus on the unique mental health needs of older adults, including evaluations, medication management, and individual and group therapy.
• 24/7 Crisis Hotline: The center offers a crisis hotline for individuals in need of immediate mental health support, providing access to trained crisis counselors around the clock.

Location and Access

The Rochester Regional Health's Behavioral Health Center is conveniently located at 17 Hospital Drive, Massena, NY 13662, United States. Situated off exit 44 of Interstate 87, the center is easily accessible from both local and out-of-town residents. The facility is also close to the Massena Memorial Hospital, making it a central hub for mental health services in the area.

For those relying on public transportation, the center is approximately a 15-minute walk from the Massena Public Transit Center. The facility also offers free on-site parking, ensuring ample space for patients and visitors.

Featured Characteristics

The Rochester Regional Health's Behavioral Health Center stands out due to several unique features that enhance the care and comfort of its patients:

• Multidisciplinary Team: The center's expert team comprises psychiatrists, psychologists, therapists, nurses, and social workers who work together to provide holistic and comprehensive care.
• Evidence-Based Treatments: The center employs evidence-based therapies, such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Motivational Interviewing, to ensure the best possible outcomes for patients.
• Wheelchair-Accessible Facilities: The center is fully wheelchair-accessible, ensuring that all patients can access the care they need with ease.
• LGBTQ+ Friendly: The center is committed to providing a safe and inclusive environment for all patients, regardless of their sexual orientation or gender identity.
• After-Hours Care: The center offers after-hours care through its 24/7 crisis hotline, ensuring that patients always have access to mental health support when they need it most.

Practical Information

Here's a summary of practical information to help you navigate the Rochester Regional Health's Behavioral Health Center:

• Phone: You can reach the center at 315-261-5680.
• Website: Visit rochesterregional.org for more information about the center and its services.
• Appointment: Appointments are required for most services. You can schedule one by contacting the center directly.
• Insurance: The center accepts most major insurance plans. It's recommended to contact your insurance provider to confirm coverage before your appointment.
• Other Points of Interest: The center also offers a toilet with wheelchair access and free on-site parking for patients and visitors.

Patient Reviews and Average Opinion

As of now, the Rochester Regional Health's Behavioral Health Center in Massena has 0 reviews on Google My Business. While there are no specific patient reviews to highlight, it's essential to mention that the absence of reviews does not necessarily indicate the quality of care. The center's commitment to providing compassionate, expert, and personalized mental health care is evident in its services and the dedication of its staff.

As the center continues to serve the mental health needs of the community, we encourage patients to share their experiences and feedback, as it helps improve the quality of care and provides valuable insights for prospective patients.

In conclusion, the Rochester Regional Health's Behavioral Health Center in Massena is a comprehensive and dedicated mental health facility, offering a wide array of services to support the unique needs of each individual. With its expert team, evidence-based treatments, and commitment to patient comfort and accessibility, the center stands as a beacon of mental health care in the North Country region of New York.