Saad Medical Equipment - Mobile, Alabama

Saad Medical Equipment, located at Address: 1515 S University Blvd, Mobile, AL 36609, is a well-known medical supply store that offers a wide range of services. The store specializes in medical supplies, motor scooter dealership, scooter rental service, wheelchair rental service, and wheelchair sales. Saad Medical Equipment provides a variety of options for individuals with mobility challenges, making it a convenient destination for those in need of medical equipment.

The store offers several options for customers, including curbside pickup, delivery, in-store shopping, same-day delivery, and wheelchair-accessible facilities. With a wheelchair-accessible entrance, parking lot, restroom, and seating, Saad Medical Equipment ensures that all customers have a comfortable and convenient shopping experience. The store accepts various payment methods, including checks, credit cards, and debit cards, making it easy for customers to make purchases.

According to Google My Business, Saad Medical Equipment has received 25 reviews, with an average rating of 3.4/5. Customers have praised the store for its wide selection of medical supplies, knowledgeable staff, and excellent customer service. Many have also appreciated the store's delivery and pickup options, making it easy for them to get the medical equipment they need.

Saad Medical Equipment's website, saadhealthcare.com, is an excellent resource for those looking for more information about the store. The website provides detailed information about the store's products and services, as well as contact information and location. The website is user-friendly and easy to navigate, making it simple for customers to find what they need.

Reviews of Saad Medical Equipment

Sara Vinh

5/5

After terrible customer service at two other locations, I was in and out from Saad Medical Equipment in 5 minutes with everything I needed for my child’s nebulizer. I chose to pay cash rather than waiting on insurance to cover inexpensive items. The other two places wouldn’t help me because they didn’t take my insurance. I appreciate that Saad will allow you just to pay for what you need if insurance will be a huge wait or not cover the items. I will definitely be back next time.

Charlotte Supe

1/5

When I got to the store, I hobbled up to the customer service/cashier desk.
I asked the first salesgirl if they had walking boots and she said yes then pointed to where they were located. She wouldn't assist me. There were only two people in the store, one being me. I hobbled over to the boots. I needed a short boot size small. All that was on the shelf were two short boots, one large and one extra large. I hobbled back over to the "customer service" desk and asked the second salesgirl if they had my size. She went to check the storage area to see if the small boot was in stock. She came out with a $100 tall boot and said the tall boots were all they had. She never apologized for not having what I needed nor did she offer to order one. Both salesgirls gave me the impression that they really didn't want to be there. I won't be back and I certainly don't recommend.

Stephen Wyble

5/5

I went to Saad Medical Equipment to get a variety of medical supplies. I was assisted by the store manager, Mr. Morgan. He and his staff did a great job in assisting me in finding all medical supplies. The store is clean and well stocked . The staff are very friendly and accommodating . What ever they don't have in stock they can order. I strongly recommend Saad Medical Equipment for medical equipment and supplies.

Loren Robinson

1/5

I’d give them 0 stars if I could. My dad is having surgery in the morning ,has called multiple times to inquire about medical equipment during the week. They waited until almost 5 pm the night before surgery to say they can’t provide the equipment. This is unexceptable! Terrible customer service! I’d recommend using a different business that cares.

Geoffrey Ming

5/5

Have always had a great experience and knowledgeably staff and friendly every time I have purchased there

Vivian Reed

5/5

Saad Medical Equipment Company have a Real Rock Star 'RS' and such a valuable asset on Board Lainee. She represents a very modest breed in this New Millennium because she comes with all the Bells and whistles, Southern Hospitality!@ it's finest. She reminds me of that good 'ole Southern Charm. Lainee is Kind, polite, thoughtful and very knowledgeable. I have interacted with her on numerous occasions, she is goal oriented and determine to see the task completed from start to finish, successfully. Lainee is engaging and very interested in meeting the customer and/or client goals or request. It's refreshing when I'm in town to walk in the door@ the store to see her or if I am out of state she return calls and diligently follows up to complete the task. Again, she represents a modest breed, that is becoming distinct 'Awesome Customer Service and Personable Care', that is almost impossible to find, I will say without any reservation and label her as a (ANOMALY). I truly look forward to doing business with her and I will have to be honest, if she is recruited by another company I will definitely sought her out. So, Customers/Clients if you would like to do Business with an outstanding, personable and knowledgeable company representative drop by or call and ask for 'Lainee', You WILL NOT be disappointed!. Also Saad Medical Equipment Personnel invest in her because she is a valuable asset that represents your company with Integrity and Confidence.
You Rock Lainee!
Respectfully,...

R R

1/5

Went into the store looking for crutches for my wife that injured her foot.. granted this was a Saturday, so I’m sure they weren’t expecting much business. As I walked in, there were 2 young girls behind the counter eating lunch. they looked up to see me walk in, and that was the extent of it.. didn’t even acknowledge that I was there with a simple “hello” or “can we help you?”. I walked up to the counter and stood there waiting to be acknowledged so I could ask for assistance, and they just continued to eat and decided I was not worth turning around for.. so after a few moments I decided that this was their customer service at their best and I was just going to have to find it myself.. I finally found the crutches behind me near the entrance (couldn’t see them as I entered the store) as I searched for the right size for my wife, I noticed the size I needed was not marked, but a pair that was in the “adult” slot with no indication of the size.. I finally got there attention by asking “can you tell me what size these are”.. I guess they REALLY weren’t concerned about me when she responded “oh those are $25”. I said “ok.. but what size are these?” She walked over and said “what size do you need?” I told her 5’5 (adult) she looked through them, I guess thinking I was too dumb and hadn’t thought to do the same.. and said “we have some in the warehouse, but it’s closed, but you can come back on Monday and get them”. I asked what about these that aren’t marked (clearly looking like the size I needed) oh those are the display, again confirming that she could have the crutches for me on Monday. She was never in her reply’s but I felt like I wasn’t worth their time. I’m a RN at a nearby hospital and you can be sure I’ll be more than happy to pass along my experience with this DME store! Wouldn’t recommend!

William Elliott

1/5

Absolutely horrible service. I am stuck at a rehab center awaiting delivery of a special walker to go home. I had this ordered 3 days ago. I was promised that it would be here early this morning. Again disappointed. Inquiring again, I was told that it would be delivered when they got around to it. Totally unacceptable. Saad’s has deplorable health services along with a horrible supply company.