Salinas Valley Health Medical Center - Salinas, California

Ilsa P.

I broke my foot yesterday afternoon and had to go to the emergency room. They got me a wheelchair right away and the triage people were so nice! Everyone I encountered working there was exceedingly kind. From the x ray tech who offered me a blanket to the people who made my cast to the wonderful lady who taught me how to use my new crutches. I struggle with anxiety, but I felt at ease because of the people working there.

Michael B.

Service, service, service. From the moment we walked in to the bedside treatment, to the staff communication, and the genuine concern for comfort and patient best interest. Our experience has to be the best we’ve ever experienced. My wife and I are so impressed with the care and treatment that we can’t express enough our appreciation. My wife received the best care and they were so courteous to me. This is how to make an unpleasant proposition in to a wonderful experience. And this is how to deal with a husbands anxiety. Thank you to all the staff.

Maria B.

Whoever working at the emergency room today. Sunday Dec.8th at 12:00 pm. You are contributing to the problem in the health care system. You and your rules over not being able to be with your loved ones in the room with them, it is the stupidest rule ever. And to top if off the manners and the condescending attitude from the front desk/tent/ whatever you want to call it. No empathy whatsoever. This hospital has been one of my least favorite but after today, you are at the bottom of them all.

Alexandra

Nurses, doctor very helpful physicians. All greeted my family and I with a smile directions are clear there is lounging areas and a cafeteria open from 8am - a little before 5pm

Esmeralda A.

Horrible experience in the ER!!! Took my son in for a concussion I ended up leaving the ER because the wait time was ridiculous. Other people that were waiting were getting called in except my son. I asked twice and all I got was sorry we are very busy! I grabbed my son and walked away. Never again going to their ER. Horrible waiting time.

K. K.

Salinas Valley Memorial hospital misdiagnosed my mother's glioblastoma and sent her home stating her MRI had improved. By the time she had worsening symptoms, she was taken back to the ER, where the tumor had grown rapidly. She died 23 days later.

I blame Salinas Valley Memorial and their neurology team for not giving her the one thing she wanted—time. The team instead spun wheels and wasted a great amount of time insisiting she had an infection of the brain—this was all time that could have been spent pursuing cancer treatment. This wasn't days. This was over a month.

Yes, glioblastoma is a fatal disease—she knew that and so did we. But earlier intervention would have given her the opportunity for chemo and radiation and time.

Some other horrors experienced there? A nurse admitting to me she forgot to give my mom pain medications for 12+ hours following brain surgery. A patient begging for help in their Telemetry wing (so bad that I—while visiting my mom—when in to check on the woman).

I called to file a grievance about this four months ago. Zero calls back. Had to call again to get their attention. It's apparent they have no interest in any corrective actions.

Sandra M.

I was in the labor and delivery for 28 days and all the nurses that took care of me during my stay were amazing day and night they did everything and explained everything kept me company they went above and beyond and to them i am grateful they still went to visit after i had my baby ❤️ they all really love what they do also Hilda the lady cleaning the rooms she was really sweet and john and dixie the therapy dog they were amazing too

MARIO G.

Emergency services are outside in a tent. ⛺️ I don’t understand why the emergency check in is outside in the rain. What is going on here? This is embarrassing!