Santa Cruz Eye Care inside Costco - Santa Cruz, California

Michael L.

Wrong prescription for both eyeglasses and contacts (re-done twice, overcorrected both times) at Emily Kook/Santa Cruz Eye Care, located inside Costco in Santa Cruz). Additionally the Kirkland Signature "Bonney Lake" metal frame progressive eyeglasses purchased at Costco only lasted two years before falling apart irreparably, and were the wrong width/wrong temple length, because the optician didn't measure correctly. (My eyeglasses are only worn occasionally, as I use my contact lenses daily until bedtime, and only use eyeglasses when I first wakeup in the a.m.). Based on all of the above, I don't recommend the optometrist or the optical department at Costco in Santa Cruz, and won't be going back.

Loved B. U.

These reviews were surprising, but I think they're old? I had a fantastic experience with my appointment here and my experience with Dr. Stewart. Great deal, nice people!

Jeff D.

Dr. Kook was awesome! Very thorough and patient, at a great price!

I had formerly been seeing the same optometrist for 20+ years, and was quite happy with him. He got more and more expensive, and I found Dr. Kook could see me for an exam and contact lens fitting for less than half the cost.

I was skeptical, thinking I may be getting lesser quality care. She ended up doing me better than my old one did. She changed my lenses to ones that are much more comfortable, and took extra time to fit me with a different prescription that helps me see better both near and far than what my old one set me up with. We found one lens performed equally well not being astigmatic, which also saves me money.

Very very pleased with her quality of service, patience, extra efforts to make sure I got the best Rx when the vision test left more to perfect than my previous doctor would suggest..

Ann M. S.

This review has been a long time coming I actually saw Dr Kook in December 2013 and she was very thorough in examining my eyes. I am far sighted and enjoy wearing contacts, but my contact would give me headaches, I went to see Dr. Kook for the first time and she noticed the previous doctor should've given me two different contacts the right eye is weaker and would strain which caused the head aches. I am very pleased with the service, clean waiting room and office. I am going to see her this month and know that my experience will be outstanding. I recommend Dr. Kook!

Jessica N.

Be careful if you go to Costco to get an eye exam - their optometrist wants to charge you a range of $95-140 dollars based on how poor your eyesight is. This means that the poorer your eyesight is (for example if you have astigmatism) you will have to pay more. Do not be taken advantage of for having poor eye sight - shop around for a cheaper optometrist. I still buy contacts and glasses from Costco but will not be going back to the optometrist.

Scott S.

Beware: You will be charged extra if you have even a mildly unusual condition like astigmatism. The sign on the office wall says contact lens exams are $99, but my wife was charged $129 because she has astigmatism in one eye, though no special tests were required as a result.

Keith G.

Won't work with your insurance, you have to take on a whole new job and gamble with getting reimbursed for your vision healthcare!

Samuel C.

I got something in my eye while I was shopping at Costco and Dr. Kook was so nice. She actually helped get it out in less than 5 mins.