Scripts Pharmacy at Orlando Health Heart & Vascular Institute - Orlando, Florida

Scripts Pharmacy at Orlando Health Heart & Vascular Institute: A Comprehensive Overview

Scripts Pharmacy at Orlando Health Heart & Vascular Institute is a dedicated pharmacy service committed to providing efficient and patient-centered medication management. Located at 1222 S Orange Ave, Orlando, FL 32806, United States, this convenient location is integral to the comprehensive healthcare offerings of Orlando Health. Accessible via a wheelchair-accessible car park and entrance, the pharmacy prioritizes inclusivity and ease of access for all patients. For immediate assistance, you can reach them at 3218411649. Further details, including hours of operation and medication refill options, can be found on their official website: orlandohealth.com.

Services Offered

Scripts Pharmacy focuses on streamlining the prescription fulfillment process. Their primary services include:

• Medication Dispensing: They accurately and efficiently dispense prescriptions from various healthcare providers within the Orlando Health system and beyond.
• Medication Therapy Management (MTM): The pharmacy team offers MTM services to help patients optimize their medication regimens, improve adherence, and minimize potential side effects. This involves a detailed review of a patient’s medications, including dosage, timing, and potential interactions.
• Immunizations: Scripts Pharmacy provides a range of immunizations to help patients stay protected against preventable diseases.
• Medication Refills: Convenient medication refill services are available through various channels, including phone, online, and mobile options.
• Compounding: Specialized compounding services cater to patients with unique medication needs, creating customized formulations not readily available in standard pharmacies.

Accessibility and Convenience

Recognizing the importance of accessibility, Scripts Pharmacy at Orlando Health Heart & Vascular Institute offers several features designed to enhance patient convenience. Credit cards, debit cards, and NFC mobile payments are all accepted, providing flexible payment options. The facility itself is fully wheelchair-accessible, ensuring that patients with mobility limitations can navigate the space with ease. The location’s proximity to the Heart & Vascular Institute further simplifies access for patients undergoing treatment at the facility.

Patient Feedback and Reputation

The pharmacy currently maintains 32 reviews on Google My Business, reflecting the experiences of numerous patients. The average opinion stands at 3.8/5, indicating a generally positive perception of the service. Feedback consistently highlights the pharmacy’s friendly and helpful staff, demonstrating a strong commitment to patient care. Patients frequently commend the staff for their willingness to go above and beyond to ensure medications are ready and to address any concerns. The welcoming atmosphere and personalized service appear to be key factors contributing to patient satisfaction. Many users appreciate the pharmacy’s efficiency and reliability in fulfilling prescriptions promptly. Notably, a recurring theme in the reviews is the emphasis on building a strong patient relationship and fostering a sense of trust.

Additional Points of Interest

Beyond the core pharmacy services, Scripts Pharmacy offers several additional points of interest that contribute to a positive patient experience. These include:

• Dedicated Staff: The pharmacy boasts a knowledgeable and compassionate team of pharmacists and technicians dedicated to providing exceptional patient care.
• Seamless Integration with Orlando Health: As part of the Orlando Health system, Scripts Pharmacy benefits from a robust technology infrastructure and streamlined workflows, facilitating efficient prescription processing.
• Focus on Patient Education: The pharmacy team actively engages with patients to provide education about their medications, potential side effects, and adherence strategies.

In summary, Scripts Pharmacy at Orlando Health Heart & Vascular Institute provides a comprehensive and patient-focused pharmacy service. Its convenient location, commitment to accessibility, and dedicated staff contribute to a positive patient experience. The pharmacy’s integration within Orlando Health further enhances its ability to deliver efficient and reliable medication management services. Patients seeking a trustworthy and accommodating pharmacy within the Orlando Health network will find Scripts Pharmacy to be a valuable resource.

👍 Reviews of Scripts Pharmacy at Orlando Health Heart & Vascular Institute

Ms J.

2/5

I lost more time off than was needed to because my script for antibiotics was not ready for over 28 hours!!!!!
Still not happy. It's not open on Saturdays. However, associates increased communication regarding requests. Adding one star

Kim P.

5/5

The staff is always friendly and so helpful. They always go above and beyond and make sure my meds are ready. I changed to this pharmacy because they always make me feel welcome

Gaga T.

5/5

Very professional and courteous, I use the pickup service and have never been disappointed with walk in. They text, call and email your choice when meds are ready.
Allow at least 48 hours on meds for 90 days. You have to sign up for this service in person the first time and be ready with your ID to pick up meds. They can even print out what meds you have picked up before.

Katie C.

1/5

Pharmacies seem to be universally difficult, but this pharmacy is one of the worst I have ever dealt with. They don't appear to know what they're doing, and their customer service is the worst I've ever seen. My doctor sent over a prescription multiple times and the pharmacy couldn't ever find it and refused to reach out to my physician about it. Everyone I've talked to has been rude and unhelpful and never returns my calls.

Deb

5/5

They are quick easy and right to the point always on time with their prescriptions

Abhishek G.

5/5

Always prompt and courteous. The staff is very helpful and most importantly, I am able to get a hold of someone over the phone when needed.

Patrick R.

5/5

Been going here for along time. The staff is awesome and they always have my meds each month. Best place in town.

Chris H.

5/5

Great pharmacy. Especially for Orlando Health employees. You can drop off a script and they can fill it for pick up or even mail it. Perfect for maintenence medications.