Serenity Care Health Group, FQHC-LAL - Long Beach, California

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Serenity Care Health Group, FQHC-LAL: A Comprehensive Overview

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Serenity Care Health Group, FQHC-LAL stands as a dedicated healthcare provider committed to serving the Long Beach community and beyond. Located at 1930 E Anaheim St, Long Beach, CA 90813, this organization operates as a Medical clinic and a vital Community health centre. The facility is easily accessible, boasting a Wheelchair-accessible entrance and Wheelchair-accessible toilet facilities, demonstrating a strong commitment to inclusivity and patient comfort. Individuals seeking comprehensive healthcare services can reach Serenity Care Health Group directly at Phone: 5624784102. For more detailed information and to schedule an appointment, visitors can explore their website at Website: serenitycarehealthgroup.org.

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Key Features and Services

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Serenity Care Health Group offers a broad range of healthcare services designed to meet the diverse needs of its patient population. At its core, it functions as a fully-equipped Doctor’s clinic, providing primary care services including routine check-ups, preventative care, and management of chronic conditions. Beyond basic medical care, the organization emphasizes a holistic approach to wellness, acknowledging the interconnectedness of physical and mental health. The FQHC-LAL designation indicates that Serenity Care operates under a Federally Qualified Health Center model, ensuring access to affordable and high-quality care for underserved populations.

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Accessibility and Inclusivity

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Serenity Care Health Group distinguishes itself through its commitment to accessibility and inclusivity. The facility is explicitly identified as Black-owned, reflecting a dedication to serving a community often underserved by mainstream healthcare systems. Furthermore, the presence of a Wheelchair-accessible car park underscores their commitment to accommodating individuals with mobility challenges. The emphasis on accessibility extends to the facility itself, with designated Wheelchair-accessible entrance and restroom facilities ensuring a comfortable experience for all patients. Appointments are recommended to optimize patient care and minimize wait times. The organization also offers free of cost or low-cost care, guided by individual circumstances, demonstrating a strong social responsibility.

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Patient Feedback and Reputation

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Based on publicly available feedback, Serenity Care Health Group consistently receives positive reviews. Currently, the company has 17 reviews on Google My Business, reflecting a significant level of patient engagement. The Average opinion: 3.9/5 indicates a generally favorable perception of the clinic’s services and patient experience. Many patients highlight the helpfulness and compassionate nature of the staff. Notably, interactions with dedicated professionals such as P Williams, who went above and beyond to assist a patient with coordinating care with LA Care, exemplify the personalized service provided. This level of dedication suggests a strong emphasis on patient-centered care and a genuine desire to support patients through their healthcare journey. The facility's responsiveness and willingness to assist with complex logistical challenges, as demonstrated by Ms. Williams’ actions, contribute significantly to its positive reputation.

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Additional Points of Interest

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• Toilet Facilities: Standard toilet facilities are available.

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• Appointment Recommendations: Appointments are encouraged to ensure efficient and effective care.

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• Community Focus: Dedicated to serving the Long Beach community and promoting health equity.

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• Affordable Care: Offers care based on individual financial circumstances.

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In summary, Serenity Care Health Group, FQHC-LAL represents a valuable resource for individuals and families seeking accessible, affordable, and compassionate healthcare services in Long Beach. Its commitment to inclusivity, combined with a dedicated team of professionals, positions it as a trusted partner in promoting wellness and improving the health of the community.

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"summary": "Serenity Care Health Group is a Black-owned community health center in Long Beach, CA, offering affordable medical services and prioritizing patient accessibility with features like wheelchair access and a friendly staff.",
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👍 Reviews of Serenity Care Health Group, FQHC-LAL

Hannah

5/5

This is my favorite office. Everyone here is so helpful. They get things done quickly and they make me feel like they really care!
P Williams helped me today and went above and beyond. She even stayed on the line with me to call LA care and help me. I’m so grateful

Thomas D.

5/5

Doctor Murphy and Chris have been life changing for me. I have, in my forty years of life, NEVER had more caring and sincere humans looking after me. The entire staff, from the front desk, to the nurse that took my blood, to the security guard, are all beyond kind and they just make it not feel like a sterile, scary doctor's visit. Please, if they take your insurance, go here. I don't normally write reviews, but had to make an exception because I saw a couple bad ones and I know it was just some grumple stilkstens. People are sometimes more easily angered when they are sick and in pain, so I get it. Regardless, the people that work here are the kindest healthcare workers I have ever had the absolute HONOR to be treated by. I would give them a million stars if I could.

Billie H.

5/5

I love going to this medical center for both my physical and mental needs. Dr. Ogbechie is great he really listened to my concerns was able to assess me and implemented a treatment plan that has been most successful. I'm now able to begin to rebuild my life both in the work field and with my family. Thank you for treating your patients with kindness.

Pooka C.

1/5

My experience here was horrible I had appointment for a Covid test I have never been to this healthcare medical group at first time I was told to come in from 9 to 4 and they close at five I wasn’t aware that they close from 12 till 130 for lunch hours because I was not told that so I go in on the second which was Thursday I’ll call in Monday for my results they are totally unaware and says they don’t have no samples for me meaning you’re basically showing that I did not come in at all for a Covid test so then I asked to speak to the manager I was so that the manager was not in so I asked can they contact her at home so they contacted the manager I spoke with a manager asked the manager to contact our staffAnd/or employee that took a Covid test she said she couldn’t get a hold of her then I Asked if she can contact the lab so they in a manager finally calls me back and tell me that basically they don’t have any samples of Covid test so they were never sent over to the lab I’m very disappointed I would never come here for a Covid test because I needed this test for something importantToday which is 5 April 2022 inside ruined because their not doing their job properly when I walked in I thought everything was great there was no one inside no other patients waiting I was the only one and it happened so fast as soon as I win in the young lady came out and took my test but then I experiences guys please don’t go here

Laqueva G.

5/5

Great customer service I love my doctor care about her patients and you don't have to wait long they're always on time.

Judy R.

5/5

They employs are very nice

yoeurth P.

1/5

The customer service here suck..Especially the khmer worker who doesn't know how to deal with older people..

Cindy C.

5/5

Did my covid test very professional place and it was quick