Solar Going UP - Canyon Lake, California

Nick M.

We love partnering with Solar Going Up as our solar installation crew! John and Libby keep communication with me and my homeowners wide open, making the overall experience far better than any other installers I’ve worked with. Their knowledge, passion for the industry, and transparency are the cherry on top of the incredible workmanship and attention to detail they put into every install.

Thank you, John and Libby—you are an amazing team to work with!

Sawsan A.

I had an amazing experience working with Libby from Solar Going Up! She is highly professional, knowledgeable, and truly dedicated to delivering top-quality solar installations and maintenance. From start to finish, the process was smooth and efficient, with great attention to detail. Libby went above and beyond to ensure everything was done perfectly, answering all my questions and making sure I was completely satisfied. If you're looking for reliable and expert solar services, I highly recommend Libby and the team at Solar Going Up!

Kerry F.

I love working with John and Libby. John's knowledge, attention to detail, and quality of work you can see on the roof! On the administrative side Libby is all over it. She gets us the information as quickly, and takes the time to answer my calls. This company is as close to perfection as you can get. They are also extremely easy to work with. I would give 10 stars if I could.

Ahmed F.

I had a highly disappointing experience with this company. The project took significantly longer than expected, with multiple failed inspections. After installation, my roof leaked, and despite numerous follow-ups, the issue remained unresolved. John and Libby personally inspected the damage and assured me their team would return within two weeks, but that never happened. Eventually, my calls were no longer answered. I had to hire another contractor to address the problems. Based on my experience, I would recommend researching other options before making a decision.

Nilanga A.

It was such a pleasure working with Solar Going Up. The whole process from start to finish was so smooth. They provided communication every step of the way and I couldn’t be happier. The installation process was fantastic as well. I highly recommend Solar Going Up for all your solar and battery needs.

Seth P.

Solar Going Up delivered on every aspect of my project (14kw + 3 Tesla Powerwall batteries). The communication and constant support was top notch and never left me feeling in the dark. As promised, they delivered a beautiful finished project that passed all inspections without any issues or delays. I would be more than happy to recommend Solar Going Up to any of my friends or family who are considering solar and battery storage for their homes.

Meiloni J.

This company helped my mom and I. John and Libby are hard working and trust worthy. They care about their customers and the quality of their work. I am very pleased with their service and glad I chose their company versus any others.

Merry L. W.

DO NOT DO BUSINESS WITH Solar Going Up (Thumbtack). Short version: Signed and gave deposit on 12/14/22 (cashed on 12/14/22) which exceeded 10% or $1K of project cost; second payment was p/u on 1/12/22 (cashed on 1/13/23) for material as stated by Connor Stotz (HIS License #132836SP Employed by Complete Solar Inc NOT Solar Going Up– info verified on CLSB 5/14/23).

On 12/29/22 Connor sent a text stating “he wanted to install while we were out of state, we said “no.” Asked him “did he pull permits,” he responded “no, we can install and wait for permits to be approved, we do that a lot to keep the flow of installs going otherwise we would be waiting for some cities and counties for 4 or so months.” We responded “no wait until we get back.”

Solar Installation on 1/21/22 – individuals showed up – they told us they worked for another solar company during the week, “we asked” have you been paid? He responded “yes”. They did not tell us our roof was missing tiles. On 1/22/23 sent Connor an email with photos. He replied “working on getting replacements asap.”

On 1/24/23 Connor shows up to finish setting up the system – no mention of replacing the roof tiles. Connor asked for the final payment. Final payment was given on 1/24/23 (cashed on 1/25/23). We knew a rain storm was coming in a few days. Called roofer through thumbtack, came out on 1/25/23, replaced broken and missing roof tiles. Sent Conner text stating same. We wanted to make sure our home was safe from any water damage.

We were told final payment should not have been paid until the Permission to Operate (Rec’d 4/20/23) and the Net Metering Agreement (Rec’d 4/21/23) was fully executed by SCE. Net Metering is a program that credits your electric bill when your solar system sends surplus energy back to the grid.

Picked up our mail on 1/26/23 received Preliminary Notice from the solar material supplier. We thought we paid for the material with our second payment from what Connor Stotz sent us a text message. Sent email on 1/26 to Solar Going Up asking about the preliminary notice and SCE application. No response. Requested Solar Going Up to send us an unconditional waiver of lien upon final payment, no response. To date we have never received one from them. However, we did receive one from the supplier upon sending them proof of final payment and that the solar system was paid in full.

SCE application was submitted 2/2/23 – called SCE on 2/15 – application had deficiencies – sent Solar Going Up email on 2/15/23 stating same along with a third request to correct our email with SCE so that we can get updates on our application. Application was resubmitted on 2/15/23 and 3/13/23 per SCE.

Now we have a roof leak from the last storm. Notified Conner of roof leak on 3/1/23 with photos (Solar Going Up – they don’t respond). His last response was on 3/3/23 “will have someone out early next week – just got off the phone with the “repair guy” and he will get back to me on Sunday 3/5/23.” On 3/3/23, I asked Connor is this an insurance company for the warranty work? Will he be a subcontractor? Connor responded on 3/6/23, “our installer will be back to fix it.” I responded “we need his full name and his license number. Solar Going Up does not have a roofing license – they have a C46.

On 3/7/23; we hired a Remediation company to check out the inside of our home. It was and still is tarped. We have Dehumidifier fans (4) from 3/7/23 to 3/13/23. We had to move out of our master bedroom because of the location of the leak and noise.

After several emails and two telephone calls, we were tired, frustrated and felt apprehensive every time it rained not knowing if our home was safe. Solar Going Up is not licensed to do roofing. Therefore, that is why we requested a licensed roofer.

As of today, 5/14/23, we are still waiting for our roof to be repaired, for the solar system to be inspected and to pursue reimbursement for all the cost we have paid. BUYER BEWARE OF THEIR WARRANTY