South Bay Home Health Care - Retail Store - Torrance, California

Maria V. M.

Brandie

I am a caregiver and when it comes to wheelchair and scooter problems we call Brandie.

We are very grateful for her for being helpful and honest when it comes to repairs, time framed for our concern. She is very dependable and always giving us an heads-up of the situation on our request. Very satisfied and more than 5*, even 10times*

Jose (Technician)
This guy deals with repairing and making our scooter and wheelchair new. He is a trouble shooter. We are thankful that South Bay Home Health got these people like Jose. He is very helpful and knowledgeable and has always a smile on his face. Never ending gratitude to you. Truthfully, triple 5* for a job well done.

See T.

Jose & Carlos was excellent. They treated me with so much love. I appreciate how they were so concern about my issue and helped me fix my client scooter. I recommend south bay home health care to everyone. Everyone here is so nice and respectful.

Scrilla

Jose and Vince customer service was great! They both explained in detail why this maybe happening, also how to avoid situation of unnecessary damage to my daughters wheelchair.
I was very impressed with the overall repairs to the wheelchair and the going beyond they both did to make my daughter and myself satisfied. Thank you

Annette R.

For anyone who is a new wheelchair for themselves or a loved one I would highly recommend South Bay Home Health Care. They are very knowledgeable and prompt, and will go the extra mile to help find the perfect chair for you. In particular, ask for Rebecca if you need assistance with selecting a chair and/or you have specialized needs with a chair. She is very helpful and creative in solving specialized needs. Also Jose and Carlos are great with repairs and very knowledgeable.

Mayra V.

I recently had the pleasure of working with South Bay and couldn’t be more satisfied with the experience. From start to finish, their customer service was exceptional. The representatives, Alfredo and Liz, were incredibly knowledgeable and patient, helping my dad and I select the right products that met my dad’s needs. They are bilingual and always available to assist. My dad had questions and Alfredo went above and beyond to answer and explain the benefits.

The delivery process was equally as impressive. The items arrived promptly and in perfect condition. They set up the bed and ensure everything was functioning properly.

We will definitely use South Bay for any other DME’s and we highly recommend them. The combination of high-quality products and outstanding customer service makes South Bay a top choice for anyone in need of medical equipment.

Faustino M.

South Bay Home Health Care has been my choice of vendor for almost 5 years now. I cannot express my gratitude towards how helpful they have been. Everyone is very informational and attentive. However, I must mention that of everyone, Maria D. has been the most assisting person at South Bay Home Health Care. She always finds a solution whenever I have any issues. For that I am thankful & will always be grateful for all the work Maria D. does.

Deserie C.

I’ve been with Southbay since my injury which was 21 years ago and the one reason I will not change companies for my wheelchair needs is because of Brandy. She always accommodates and understands the need of having my chair so that I can be fully independent and able to be a mom to two children. I believe her clients are a priority and I’m grateful I have her to call when I need help. She never fails me!

Solraca67 ?. P. H.

The most friendly and helpful service I've ever received. I met Brandy and she answered all my questions in a very genuine way, when Chris took over he was knowledgeable and answer all my questions did all the repairs the wheelchair required. I'm very satisfied with the overall service, thank you.