Southward Medical Supplies - Vernon, British Columbia

Southward Medical Supplies is a medical supply store that provides a wide range of medical products and services to meet the needs of its customers. The store is located at Address: 2901 32nd Ave, Vernon, BC V1T 2L6 and can be easily reached by phone at Phone: 2505423334. You can also visit their website at Website: southwardmedicalsupplies.ca for more information.

One of the key features of Southward Medical Supplies is the wide range of medical supplies they offer. From mobility aids, to home health care products, to medical equipment, the store has everything you need to maintain your health and well-being. Whether you're a healthcare professional or an individual looking for medical supplies, Southward Medical Supplies has you covered.

Another great feature of Southward Medical Supplies is the convenience they offer. The store provides Delivery, In-store pickup, and In-store shopping options, making it easy for customers to get the medical supplies they need in a way that works best for them. They also offer Onsite services and Same-day delivery, ensuring that customers have quick and easy access to the medical supplies they need.

Southward Medical Supplies is committed to accessibility, with a Wheelchair-accessible entrance and Wheelchair-accessible parking lot making it easy for customers with mobility challenges to visit the store. They also accept a variety of payment options, including Credit cards, making it easy for customers to pay for the medical supplies they need.

According to Google My Business, Southward Medical Supplies has received 23 reviews with an average rating of 4.4/5, indicating that customers are highly satisfied with the products and services they provide.

Reviews of Southward Medical Supplies

Jason Sanderson

5/5

Hats off to the staff!! Kind, courteous, knowledgeable and just all 'round nice folks to deal with. Rented a knee scooter for 2 months recovering from surgery from Southward, really made all the difference in getting to and from medical appts and errands on my own. They met my needs perfectly and I wouldnt hesitate to highly recommend this outfit 100%

Debbie Bouzane

5/5

Was in the store today picking up hubby's scooter after some repairs. These guys are amazing fast, so friendly and understanding, they know their products and are most obliging. I was so surprised at the repair cost, way below what we had expected. My Mum also bought her walker there and she just loves it. and that was also a good price. If you have the need for scooter repair or purchase go and see these guys. Very pleasant to deal with. Thank you, Mark and gang

Megan Frankiw

5/5

Thank you Barb !
I went in with my brother in law today who has Cerebral palsy, he was very reluctant to get a cane or any sort of walking help and I wanted him to get a walker after he fell and hurt himself.
We were able to try different canes and better yet able to try a walker and they built the right size for us as one had just sold right while we waited.
When he was a bit fussy about the height they took the time and changed the height and size for him I was so nervous we might be leaving with nothing and still struggling to walk as he is particular as he didn’t want it to begin with.
She made sure to tell us if something needs to be changed about it to bring it in and they will do it right there.
Great local business thank you for your time, much appreciated!

Jim Bee

5/5

Compassionate, helpful and caring. Did whatever they could to help.

Sam Desimone

5/5

We would like to express our thanks to Southwards Medical! We are so fortunate in Vernon to have such a great business with such caring staff! We fortunately haven’t needed to shop there ourselves! We have, however, shopped there for family! In this day and age it is so wonderful to receive such support! Southwards always seem to go above and beyond! Their products are wonderful and their patients treated happily, efficiently and promptly, with such care and dignity! Thanks Phil, Mark, Britni and all the staff at Southwards! Sam and Jill Desimone

Chris O

1/5

My aunt purchased a specialized chair (XXL chair similar to a lazy boy that lifts a person up and forward to assist them out of the chair). She had it for a week before she died. I called and talked to Mark to ask if it could be returned. He said there's nothing they can do as it's now considered used. I then phoned back the following week and asked to speak to the manager Brittney. She said it was a specialized chair so if they sent it back there was a 30 or 35% restocking fee (which would have been fine with me as chair cost over $3000), I asked if they could sell it and she said because it was a custom chair she doubted it would sell quickly and they would also charge 35% commission. She then told me to leave it with her to think about and that she would get back to me. Haven't heard from her since.
My suggestion to whoever is considering buying from here to make sure you ask about their return policy and get it in writing!!!

Fran Wright

5/5

What a friendly, great bunch! Super helpful too. Went in to see if they could replace a wheel on a walker for my husband. They were super quick and only charged for the wheel. Will definitely go back for anything we need. Thank Mark for all your help. ?

Lee O

5/5

I must say that the staff at Southward Medical Supplies are 110 % better than the other medical supply store here in Vernon. The staff are friendly, kind and caring and very knowledgeable. Its nice to know we can go to this store and be treated like family. So very nice that the staff really take care of our health and well being. Thank you so very much!