Spaulding Rehabilitation Hospital - East Sandwich, Massachusetts

tamsin T.

I just spent 10 days at this hospital.
I'm 74 and I have spent time in other hospitals, so I feel knowledgable/justified in placing Spaulding Hospital at the very top in ALL disciplines:
Nursing; CNAs, Physical Therapists; Occupational Therapists and all areas of food management and delivery. The meals were better than a lot of restaurant meals that I've had on Cape Cod.
If I needed a Nurse or CNA, the response was within 5 minutes (at the most).
I really can't say enough about Spaulding Hospital, so I'll stop.
Except ...............
I need to speak to the atmosphere in general.
Everyone was NICE and attentive and available. There were no feelings or sense of hostility or unhappiness or dissatisfaction with
the facility/positions. Many had worked there for over 10 years, which speaks highly for the Administration.
Really a wonderful Hospital!

Sarah G.

I feel very fortunate to have found Dr. Sheehan at Spaulding in Sandwich! The treatments I've received from him have been nothing short of a blessing! His procedures are executed with skilled precision! I always find him to be caring, compassionate, wise & wonderful. Lucky Spaulding to have his services, along with his polite, professional support staff! The hospital itself is immaculate, well cared for inside and outside. The grounds are peaceful and serene with carefully manicured landscaping. To me, rating Dr. Sheehan and his staff can be nothing less than an absolute A+ in all aspects!

Jody Y.

My wife had major back surgery and she was released to Spaulding for intense rehab. Almost from they day she arrived, they decided she was going to be released on a specific date to a skilled nursing facility (SNF) before they even started to work with her. After the first two days, they said they had to release her under Medicare guidelines because she could not do 3 hours a day of therapy due to her pain. By day 3, she was able to do the therapy and they said she was making good progress, but they were still going to release her on the scheduled date. In my conversation with her doctor, he agreed she would benefit from the 3 hours of rehab they provide as opposed to the 1 hour of rehab she will get in a SNF. He eventually admitted that Medicare was dictating her length of stay. After leaning on the doctor, he admitted he could ask Medicare to extend her release date, but in the end, he refused. Apparently, even though the patient care is excellent, Spaulding is more concerned about not making waves with Medicare even if it means shortchanging the patient on the care they agree she would benefit from. My next step will be to contact whoever is the head of the Spaulding system.

Peter F.

My wife had a stroke and was being released from an intensive care unit and I had to make the perplexing decision as to where to send her next. I choose the Spaulding Acute Rehabilitation Hospital in Sandwich, MA. It was the best decision of my life.
This was realized the moment I stepped through the front door. The Pandemic has created may complexities, especially for health care facilities. The security staff where there to explain the regulations, and were most helpful and understanding.
When in her room, she was given the best of care by the nurses and their assistants. If she needed attention, staff responded immediately even in situations where they were not assigned to my wife.
The physical therapy teams were extremely knowledgeable and personable. She made great gains while under their care.
Most notable and comforting were the opportunities for me to come in and watch the staff in action, and receive direct feedback.
The doctor supervising her care made frequent updates and was receptive to meeting with my wife and I.
Wish I could cite specific individuals but I have a fear that I may miss some. I would like to think you know who you are.
Special thanks,
Peter Fletcher

Tim H.

This is probably one of THE BEST rehabilitation centers in Massachusetts and is absolutely the best I've ever been to!
ALL of the staff from Security guards to the doctors seem to be The most genuinely nice and caring people that I have ever met...!

EVERYONE on staff has no problem with talking to you and getting to know you and your issues/problems and do their very best to help you,from pain management to Logistics this place tries thieir hardest to accommodate you!

If I was FORCED to find something wrong with thos place then I'd say the food could be better,I'd rate it a " C" however they do their best for you foodwose as well.....if you find something you enjoy they will give you extra if asked AND IF your Diet restrictions allow certain foods, that's the most important thing!
Although I never want to be In a facility like this again for this type of injury if I ever am this is the place I would recommend and want to go to all of my friends and family!

꧁Gɾȝɠ G.

Outstanding care in every way! I spent 3 weeks inpatient & several months outpatient here in March 2019 after a bad ski accident (compound fracture, broke my tibia & fibula as well as my wrist). The care I received both inpatient & outpatient was beyond excellent! The staff I worked with here were angels who worked night & day to help me get well again, physically, mentally, emotionally & spiritually. I can honestly say they're miracle workers!

William G.

Was referred by my primary to Spaulding for OT for a hand wrist injury. Based on my initial consultation I didn't think my OT was a good fit for me, or that Spaulding was a good fit because of the lack of flexibility with their scheduling. I called after one appointment and cancelled future appointments - not impressed and would not recommend this rehab hospital... this facility is much to busy to offer the care that I'm looking for as a person and a patient.

C

PT ‘team’ member Joan is a 1 star. She never introduced herself, clearly had never looked at the file or history prior to the session and was trying to catch up with a barrage of medical questions (without having to read all the info) while I was doing exercises. I stopped to speak to her and she brusquely told me to continue. She asked if the prior session (my first one where I was actually getting physical therapy) was helpful. I said not really for the pain. From there on, she was agitated. She demanded (very sneery in her speaking to me) to know who referred me here. I responded my GP. She demanded to know who my orthopedic and rhumatologists were (I don’t have them) because they should be referring patients- not a GP. This is completely false. I called her bluff and provided the name of the top orthopedic surgeon on the Cape. She didn’t know the name at all. When I asked her who she’d recommend she said — I don’t know the people on the Cape, I’m from off-Cape. Where’s your MRI? I said that Pat had entered all the information about the CT scan in the history last time and she says she liked to get all the info herself (wasting yet another session). Again more hustling (bristling) of questions without ever looking at me or at the form of my exercises. She was not helping anyone. Her whole demeanor of hostile pseudo-haughty importance just turned me off. She was not at all interested in helping or understanding - just hurrying for her schedule. I did not want to sit there and listen to her aggressive and sneery tone. Kind of hard to take a PT seriously when they don’t read the patient history, are obese themselves, want a lengthy recap and are angry - all the while telling you to hurry because of another patient. I got up and left when she was visibly rolling her eyes and looking at the other PT person to somehow weigh in on the situation. This exemplified that my patient privacy HIPPA was just a formality - and that she was going to say something about me in front of another patient and - she did! Good riddance Joan!! Apparently Spaulding is so desperate to hire PTs that miserable, obese individuals with aggressive personalities are welcome. I returned to the front desk and ask to be rescheduled with ANYONE but Joan. They were very understanding and very helpful. The staff seemed like it has happened before regarding a reschedule with Joan and said, some people just don’t like her, let’s see if we can get you someone else.