SSTAR Family Healthcare Center - Fall River, Massachusetts

SSTAR Family Healthcare Center: A Comprehensive Overview

For individuals and families in Fall River, Massachusetts, seeking comprehensive healthcare services, SSTAR Family Healthcare Center stands as a vital resource. Located at 400 Stanley St, Fall River, MA 02720, this center offers a multifaceted approach to wellness, combining a hospital, an addiction treatment center, and a dedicated medical clinic. SSTAR’s commitment extends beyond simply treating illness; it prioritizes holistic care and support for patients and their loved ones.

Contact Information: The center can be reached at Phone: 5086751054. Their official website, Website: sstar.org, provides detailed information about their services, programs, and staff. Visitors can also access valuable resources and updates directly from the website.

Specialties and Services: SSTAR’s diverse range of services caters to a wide spectrum of healthcare needs. The hospital component offers acute care services, surgical procedures, and emergency medical attention. The addiction treatment center provides evidence-based therapies, including individual and group counseling, medication-assisted treatment, and residential programs designed to support individuals in their journey to recovery. The medical clinic offers general medical care, preventative services, and specialized consultations. Specifically, they address conditions ranging from chronic illnesses to mental health concerns, incorporating a patient-centered approach to treatment.

Accessibility and Amenities: SSTAR Family Healthcare Center is dedicated to ensuring accessibility for all individuals. The facility features a wheelchair accessible entrance, allowing seamless access for patients and visitors utilizing mobility aids. Furthermore, a wheelchair accessible parking lot is available, promoting ease of access and convenience. These features reflect SSTAR’s commitment to inclusivity and equal access to healthcare.

Patient Feedback and Reputation: Currently, SSTAR boasts 58 reviews on Google My Business, offering a valuable insight into the patient experience. The average opinion is 2.9/5. While the average score indicates areas for improvement, many reviews highlight positive aspects of the care received, including the compassionate staff and the effectiveness of treatment programs. It’s recommended that prospective patients carefully review these reviews to gain a balanced perspective.

Key Features and Benefits:

• Comprehensive Care: Combines hospital, addiction treatment, and medical clinic services under one roof.
• Experienced Professionals: Staffed by dedicated and experienced healthcare professionals committed to providing high-quality care.
• Evidence-Based Therapies: Offers treatment programs based on proven therapeutic approaches.
• Patient-Centered Approach: Focuses on individualized treatment plans tailored to each patient’s unique needs.
• Accessible Facility: Provides a wheelchair-accessible environment for all visitors.

Additional Information of Interest: Beyond the core services, SSTAR also offers support groups and educational programs designed to promote health and wellness within the community. They actively engage in outreach initiatives to raise awareness about substance use disorders and mental health issues. The center’s commitment to community engagement underscores its role as a valuable resource for Fall River and surrounding areas. Detailed information regarding specific programs, insurance acceptance, and appointment scheduling can be found on the sstar.org website. Prospective patients are encouraged to contact the center directly to discuss their healthcare needs and explore available options. The staff is readily available to answer questions and provide guidance. The center’s commitment to transparency and open communication fosters trust and collaboration with patients and their families.

Conclusion: SSTAR Family Healthcare Center represents a significant asset to the Fall River community, providing a broad range of healthcare services in a welcoming and accessible environment. While the current average rating warrants attention to certain areas, the center’s dedication to comprehensive care, experienced professionals, and patient-centered approach positions it as a valuable resource for individuals seeking holistic healthcare solutions. For those residing in the region, SSTAR offers a dependable and supportive pathway to improved health and well-being. The center’s continued commitment to accessibility and community engagement further solidifies its role as a pillar of healthcare in the area.

👍 Reviews of SSTAR Family Healthcare Center

Tabby D.

1/5

this place has fallen apart and is ah very big disappointment first of all they don't even call patients to let them no their doctors don't even work ther no more waited an hour in the waiting room jst for the lady that took my blood pressure and information to have her back turned to me the whole time talking to me and was jst ignorant can't believe how they let this place get so shity after today this place don't even deserve the star

mom D.

2/5

Sonia's interpreter should be removed from this office because she does not translate what one tells her, what the nurse says and always wants to say what suits her. She looks at people with a bad attitude, answers with a bad attitude and is very nosy, she gets into very personal things when she should translate exactly what one tells her and she doesn't do it, she gets too involved in personal things and that can't be like that. The receptionist is ready to retire and stay at home if she doesn't like serving the public in a good and respectful manner.

Bianca M.

5/5

Not sure if they got a new team or employees but my most recent visit with Dr. Rice was very pleasant. They listened to me, had me tested for anemia all the same day. I'm extremely happy with how much of a difference it's been, even their waiting area was clean!!! It was almost 3 in the afternoon. Love to see it! Thank you

Avo C.

1/5

Absolutely horrifying. Doctors have way too many patients on their loads - Be sure to check how theyre billing your insurance - theyll overbill, overcharge, charge for things that never happened - they like to charge you $225 for telehealth appts knowing your insurance wont cover it. Its been over a year and they still send bills, when they have stated numerous times it would be "written off" due to their mistake (pretty sure this is insurance fraud). They tell you to call back in the am if you need a same day appt, you follow their instructions to do so and the person in the AM says sorry, we cant give you any appt. They have lost funding, so services are even worse. But they will cater to illegals because thats top rate$. Go anywhere else, even urgent care. If you need a referral, dont worry they wont send it. If you need med refill, also dont worry theyll never answer the phone or voicemails on the med request line. Also dont use their sstar specific portal - your messages and requests will never be seen by a human. This is your typical run of the mill money swindling health care setting

Jennie L.

3/5

I have Dr rice for my PCP and I have loved him since day one. Has has helped me through Ssooooo many different situations over the past 3-4yrs and I have to thank him for how I am feeling today. I know a lot of people complain about him saying that he hugs his patients but he doesn't mean any harm by it. A lot of times people will say that they don't like him for different reasons but I really don't think it's him personally that people complain about, I think it is the company itself that he works out of .. They have Alot of things they need to work on including the staff, the appointments, and the wait times. I wish Dr. Rice had his own practice out of his own building.. I think the reviews would be much much better!! But I Love You Dr. Rice 💖 Jennifer L.

Christianne F.

5/5

I wish Dr. Maxted were my doctor sooner. In one appointment, he took care of me and his honesty is much appreciated. Thank you so much, now I feel blessed.

Joanna J.

1/5

Very rude and unprofessional receptionist. Older woman picks up and when I request to speak with a nurse or my mothers doctor. She yells at me and states that she already told my mother that there is no walk-ins until Tuesday. When I explain that my mothers condition is getting worse and I need to speak to a professional so that I know what steps I need to take next or if we need to go to the ER. She says nothing and all of a sudden I am transferred and the phone rings and then I get a message saying that you cannot leave a voicemail. I have no idea who she transferred me to. Even with all that I’m in shock that this is how a clinic is run…..

Beth P.

2/5

I love my pcp when I'm able to make an appointment. I am constantly being transferred to a voice-mail that doesn't allow messages. I just got out of the hospital and can't even get the appointment to see my own doctor. I need referrals to see specialist and can't get through to anyone.