St. Elizabeth's Medical Center - Boston, Massachusetts

Jen L.

Had a lumbar fusion here during the transition to BMC. The nurses and other staff in the ICU were very nice. About a month after I went home, the hospital "parted ways" with the surgeon who performed my procedure. I was followed only by his PA who missed a serious complication, and I ended up requiring THREE more surgeries at another hospital to fix it. I am a very active person who works in the medical field and this has left me unable to work for months. After finding out I could no longer see the surgeon who did my fusion, I called the patient experience office to ask for some guidance, and the woman I spoke to was so unkind to me that I couldn't get off the phone fast enough. I personally would never go back to this hospital.

Susan

I had an unexpected triple bypass here. Everyone was so nice. Making me feel as comfortable as I could. They definitely know what they're doing. I was home in a week
My surgeon was Dr. Stanley Tam. He's not just an amazing miracle worker but a truly nice person.
If you have to have heart surgery get him!
🧑‍⚕️🚑🏥🥼♥️☯️

Leinny C.

I can sit here and do a long list of reasons why this hospital is not a good place to go for a real emergency. Experiences from myself and watching close family member go through hard times at this hospital will make a situation ten times worse. The level of disrespect people have towards each other never mind with the patients and their family members. Workers speaking bad about patients and coworkers inside of the lobby, elevator, and rooms. Nurses forgetting to check up on patience and doctors doing unnecessary testing and not finding out what’s really happening yo your body until it’s too late. I am not over exaggerating I promise I witnessed it as a patient and being there for family member.

Rose B.

While my visit to St Elizabeth’s ER was timely, professional and helpful my two follow up appointments since have been plagued with tardiness. I have been waiting for 2 and a half hours past my scheduled appointment time to be seen. After some chatting with other patients in the waiting room of the orthopedic office, this is clearly not a unique experience. This is absolutely unacceptable. I wouldn’t expect a doctor or anyone else to wait for me for more than maybe 10 minutes, but alas here I wait on my 157th minute for Dr Smith. When I inquired about rescheduling since it seems they’re overbooked, I would not be able to see another doctor for weeks. If you can, go somewhere else.

The staff is kind but this is just not how you run any office, let alone a medical one 🙁

DIANNE C.

My mother was transfer to st Elizabeth hospital from Boston Medical Center because of no bed at BMC.
My mother has chronic pain , my mother told us some of the Nurses raise their voice toward her ..telling her to Be Quiet!!!. This is unbelievable, uncaring individuals
(NURSES)who treat our mother this way. They possible need Not work with Sick patients.
My mother was discharged with IV needle right arm coming home..woe!! Unbelievable, Nurses who wasn't doing their job!!!!!
Her doctor..BMC...had No communication with the doctors/nurses..about my mother care at st. Elizabeth Hospital...doctors/nurses summary notes on her My Chart . The nurse Bmc told us tried several times no return call from st. Elizabeth hospital.
I have to the discharged papers..that faxed to her primary doctor BMC.
We feel my mother wasn't treated right at Elizabeth hospital..and never plan to come back again!!!!!
EveryOne had a right a best care in any hospitals

Tom S.

Thank you St. Elizabeth's hospital. Your skilled Drs. saved my wife's life. Top notch care from the ER staff to all the nurses and Dr's. who did there best!! My wife is doing great because all of you! 😇

Theodore J. S. I.

The hospital has been taken over by a supposedly good organization from a bunch of heinous crooks but if that's really the case they have tons of firing and hiring to do. At ER check-in person was coarse but not horrible, first doc has been living in LA-LA Land her whole Life, then I get woke by 3, 3rd world brained idiots playing doctor-dress up (guess they got bored with playing Fireman), standing over me and knew DAM well I was out of it, I DO remember them asking me totally off-the-wall, totally irrelevant/unrelated/ thoughtless "questions", acting like my head was on backward, and telling me that i didn't qualify for ER treatment (I have the right insurance and all that) even though it was an obvious Life or Death-real Life blood and guts gore stories situation. Made it elsewhere and they were >SHOCKED< THAT I SURVIVED LONG ENOUGH TO GET THERE. Y, try your luck here, see what happens.

Remy1700

Dirty dirty hospital… went to visit a friend and the elevators were dirty from the floor to the elevator walls, the hallway floors need to be burnished and waxed, walls cleaned, windows, room cleaned (linen piled up, trash overflowing) That place is a building of germs. Where’s housekeeping?!? And don’t give me the short staffed bs, even short staffed hospitals can stay clean. So disgusting!
As far as staff (nurses and cna’s) they were all nice and caring, giving 💯 percent, thank you!