Tiburcio Vasquez Health Center - Mission Health Center - Hayward, California

zara P.

This place is so bad I had to make a 2nd account to tell you again how worse it's been.
First off the doctors don't take you serious and make fun of the patients as soon as they leave your door. Violation of my rights withholding all my personal information.
If I could get my time back for visiting this clinic I would 1009 percent would in a heart beat

Not only did they waste my time and didn't do anything because their lab is not working
This place only steals your time that is charged to the insurance company for their profit gains
Unprofessional
Inexperienced
And just simply need all types of training.
Definitely will never return

mary M.

Been coming here since 2010. It's gotten a lot better. At the front desk there's a worker by the name of Delia. Although I was 20 minutes late She was very 😇 understanding. She goes beyond the regular person that just checks people in on a daily basis. She was very friendly & professional . She just overall made my day better. She was able to schedule me in a phone apt. All worked out well. Also I want to give a shout out to Jesus who schedules new apts. He also was friendly,polite & very professional. Thanks to Y'all's Awemostis new employees 👏👏.That makes a difference. The people feel more welcome at ease & not just overall pushed through like cattle. 📖➕🕊

darleen S.

I was a little scared to go because of the reviews. Honestly they were so nice and kind to me. I felt very welcomed from reception down to the doctor. Great experience way batter than San Leandro.

Eduardo M.

This place is the worst for preventing infections and disease amongst children !!

My almost 2 year old went here and was perfectly healthy, and comes back home with Hands mouth foot disease!

Their unsanitary children's "play area". Is the culprit for this!

My child shouldn't have to suffer from their lack of sanitation!

Please don't take your children here

Rosa A.

The worst clinic of them all. If you want to see a doctor here, it’ll take not only 2 months, 4 MONTHS!!! Most doctor are empty mostly because they’ll literally go on vacation the days you reserved and it’s even more messier to wait even longer. Those who are thinking to change clinics, NEVER CHOOSE THIS ONE!! You deal with horrible front customer service, doctors will try to make any appointments to get canceled and really bad attitude and don’t care about your concerns. Best, an ex-patient of this horrifying clinic

Hannah L.

Alright. I scheduled an appointment for 9:00 am. I’ll admit, I came late 10 min but I stormed in and asked if I can make it to my appointment. Mind you I called the office twice about how I am going to be late due to traffic and they responded “just come in as soon as possible, if not you’re going to have to slide in at 2:15.” I feel relieved and excited to get this physical form signed and go to school right after. I sacrificed a lot for this appointment. This physical form was quite important to me because I waited all year to do track. But no, they just cancel my appointment and do nothing about it. They could’ve honestly just slide me in because it really just takes ten minutes to get the physical signed but I guess the office lady didn’t think the same. I know that it takes ten minutes because right after, I went to a different clinic and made the appointment on the same day and I got it signed in ten or fifteen minutes. Wow. Just wow. I waited all week for the appointment for the Tiburcio Vasquez Health center and they cancel me because I am 10 minutes late? :,( well anyway this is my story I don’t know what will happen to you guys in the future but in my opinion it really sucked 🙁 sorry for my bad paragraph

a J.

This is not a clinic. This feels more like a zoo. Every time you want to get an appointment, the next available appointment is going to be 40-60 days from the day of the reservation. It doesn’t matter if you need to see the doctor for something urgent or not. My mom has a severe back and knee pain. We booked an appointment in January for an appointment in March. Did the tests that the doctor recommended and then we had to wait ALL THE WAY TILL END OF MAY. 5 months wait just so the doctor can prescribe a cream for her that she can get off of the counter. Doctor Hardeep kaur had no care for my mom at all. One word RIDICULOUS!!

Said M.

Really !!!
I called to see a doctor
First no customer service Quality.
Second offer me an appointment 40 days from the day i called, really ?
I will change my doctor YES absolutely.

Manager;
1- Hire professional Costumer Representatives to talk with people like human and value customers.

I don’t care about long time she offer me but its also a NO good satisfaction.