Travis County Health & Human Services - Austin, Texas

Overview of Travis County Health & Human Services

Located at 5325 Airport Blvd, Austin, TX 78751, Travis County Health & Human Services stands as a vital public health department dedicated to enhancing the well-being of Travis County residents. With a phone number 285-441-2020, this department is easily reachable for those seeking assistance or information regarding health and human services. Their official website, traviscountytx.gov, offers a wealth of resources and information for anyone looking to engage with their services.

Specialties and Services

The department specializes in providing comprehensive public health services, focusing on areas that directly impact the health and welfare of the community. This includes but is not limited to public health planning, emergency preparedness, and disease prevention.

Facilities and Accessibility

Residents and visitors appreciate the accessibility features of Travis County Health & Human Services. The facility is wheelchair accessible, ensuring that everyone can navigate the premises with ease. Additionally, they offer a wheelchair accessible entrance and parking lot, accommodating the needs of all individuals.

Other Points of Interest

Families can take comfort in knowing that the department recognizes home energy auditing as important for energy efficiency, contributing to both personal health and environmental sustainability. Furthermore, the location is conveniently equipped for parents, offering wheelchair accessible parking.

Opinions and Reviews

The department has garnered 17 reviews on Google My Business, with an average rating of 4/5. Testimonials highlight their assistance in handling various needs, from daycare bill payments to providing support for parents juggling work and caregiving responsibilities. One heartfelt review expresses gratitude for the department's unseen but crucial support during challenging times.

Recommendations for Potential Visitors

For anyone looking to connect with Travis County Health & Human Services, visiting their website is highly recommended. Here, you can find detailed information about their services, upcoming events, and how to get involved or seek assistance. It's also advisable to explore the reviews left by other patrons to gain insights into their experiences and the department's responsiveness.

👍 Reviews of Travis County Health & Human Services

Tadashi R.

5/5

Sending thanks for paying my child's daycare bill while in school for my associates degree in Applied Science. Never seen the bill or paycheck, but glad there were no problems besides running out of diapers and filling bottles with breast milk. Difficult being a parent, but I have my degree document although working long hours for a roof that I just can't sign for seems like I got played. God bless

Ke'Sha F.

1/5

They are so RUDE! The people on the answering lines should not be in customer service positions. They talk to you crazy, they have no actual notes to keep communication between themselves let alone the ability to give you any actual updates. You’ll be stuck in a chain of “I’ll have ‘them’ call you” with pisspoor effort in communicating with you despite giving them every possible avenue. Save your time and your sanity.

Allín R.

3/5

They helped me with Austin utilities but they dropped the ball with my mortgage assistance. Marilu almost cost me my house because she wouldn't communicate in a timely manner. She never followed up with me when they did things on there end until weeks later and the mortgage company rejected the payments that I was eligible for. She wouldn't call the mortgage company and explain the process and made things much more complicated than they needed to be with her complacency.
I don't want to sound ungrateful because they did pay half my utility bill, but my mortgage was a different story. It took every penny I had, but I caught it up before the foreclosed. Meanwhile, the three payments I was eligible for were lost somewhere, who knows where and have since expired.

Chris S.

5/5

Very helpful resource and the ladies at the front desk go out their way to make sure you get the services you need. Food pantry, clothing closet and rental assistance are just a few things they offer!

Nicholas F.

1/5

Genuine retard answering the phones. Rats in the window of "Hey, what you gonna eat." and i have the lady yelling through the phone at me. Ridiculous. So heated. Bye.

Lisa H.

5/5

I love Travis county they help me all the time I need help I just won't to tell you thank you at that time of need.

Diana S.

5/5

Both the people I encountered were great, very nice and helpful!

jaylon R.

5/5

As a veteran and my opinion good people. Will go there in the future for any assistance. thanks