UA Campus Health Service - Tucson, Arizona

Bob

They don’t accept TRICARE? What a disservice to the men and women who sacrifice daily to ensure their freedom.

Also, treatment for nausea, diarrhea, and dehydration they told my son to take antacid? Flat out refused to give him an IV or anything that would make him feel better. UNSAT.

U of A you can do better.
———————Update————————
I contacted TRICARE to validate your response. You may contract with them and select NOT to be included in the directory and mark that you are NOT accepting new patients. There is NO requirement to provide services to all beneficiaries and you may limit such to students only, as it should be. Email sent w/specifics. Thanks for your time and consideration.
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For everyone’s awareness, I attempted to contact the Executive Director, Mr. David Salafsky, but he declined to respond.

Mia

Visited the cat clinic and surprisingly found the FNP, Kelly Marechal, to be very dismissive. Said "I doubt the specialist will find any problem because you are completely fine" after palpation, which was the only test she performed.

London M.

Seems like they chose the bottom of the barrel for front desk and scheduling staff. Always errors and problems that result in either rescheduling, extra costs, pointless visits and so on. Often the physicians and PTs agree.
More than once I've arrived on time and the main entrance is locked. My PT has had to come through the side or back entrance to grab me and everytime this results in a problem in billing.
If you call to schedule an appointment expect to be forwarded to a random phone number. This has happened enough times where it's pointless to call.
Just go somewhere else or schedule in person.
Do not expect good service.

Jil H. A.

I have been utilizing campus health for the past 2 years (since signing up for student health insurance) and I wish I would have started using them sooner! It is so fast and easy to book appointments. Everything is so close and contained, it makes it easy to see a practitioner, get labs, and pick up from the pharmacy all in one shot.

Healthcare here is high quality and affordable. This is an incredible asset as a student.

Martha S.

I have been sick since last Wednesday 11/02, decided on Friday to give campus health a chance thinking it might be more convenient and efficient than trying my PCP, I was completely wrong. I called Friday morning and they said that a Nurse will give me a call for a phone consult, is Monday 11/07 and I'm still waiting!

Joseph D. L.

Probably the best integrated health system I've used as a student or an employee out in the 'real world' (and I used to see doctors at Johns Hopkins!). Appointments are easy to get, sometimes even same-day, while other places make you wait weeks. Sending messages to doctors gets replies from the doctors themselves, rather than their medical assistants or other people you weren't trying to reach. When I started as a graduate student, I remember watching a presentation on how great the campus health service was and thinking it was a load of hot air, but experience has proved them right over the last five years. If there's a criticism I have, it's that once you go outside of Campus Health for a specialist referral, they vary wildly in quality... and while the referrals office is a great help with the mechanics of scheduling an outside appointment, it's impossible to know what quality of service you're going to get outside.

(As usual, people with complaints are way more likely to write a review for healthcare, so take that into account reading the rest of them. The fact anyone bothered to voluntarily write a *good* review for a healthcare provider should tell you a lot!)

Robin J. P.

As I wait for an appointment with my new PCP, I decided to indulge in a little bit of preventive care through my campus services. Yes, boys and girls, we 50+ (nearing 60) need to get our Shingrix series on board. And that's just what I did. All tucked in and ready to scoff at Zoster should I encounter it. Grateful for the wonderful souls that serve our students and faculty here - these kind, compassionate, and really genuinely good folks are appreciated!

Kendra M. H.

Customer services was not at its best when I called for questions regarding appointment. No courtesy parking is available for patients going to appointment. Parking at the garage was about $5. Service provider was great, experienced and welcoming. Just wished all campus health staff were that welcoming and polite.