UCSF Medical Center - San Francisco, California

Cassandra B.

I have been going to this hospital steadily for about 4 years now and I can count one on one had the bad experiences I’ve had…which is two to three. They have a wonderful, caring staff and always do their best to make me feel better and more comfortable. It has a beautiful view of the city and the bay that you can enjoy as well. I’m normally admitted when I come here and I live 45 minutes to an hour away. There is no other hospital that I go to. Thanks for always doing your best to accommodate me 😌

Something C.

This hospital was pivotal in saving my ability to walk and was amazing with the care and understanding I was allowed. Being a visitor on vacation that became paralyzed from the shoulders down on my vacation was very intimidating.
The nurses and doctors were very helpful in teaching me how to walk again and educating me about my condition.
I truly believe my paralysis would have been permanent if it had happened at home in Kansas.

yvette T.

The hospital and staff from MD’s To caregivers to non pro crew are excellent. The only reason I didn’t give five stars is the food Prep and packaging. It troubles me to have healthy food wrapped in skin tight plastic, covering full of micro plastics, and forever chemicals that cancel out any benefits from healthy food

jim W.

Very disappointed my frist review was not posted
So I dropped it a star, had med to poor care after hip replacement.
1 I was released to soon while still vomiting and diarrhea.
Was transferred to a rest home,while sedated and didn't remember tell I was there. Two days later sent to wonderful hospital in Berlingame.
I ALMOST DIED!!!
2.WHILE IM A VERY LIBERAL PERSON AND A, NOT MEAN.
I WAS VERY DISRESPECTED BY A FEMALE BLACK DR. WISH I COULD HAVE RECORDED IT.
3. MY SURGERY WENT BADLY AND AM SORRY I HAD IT.
4 MY SHOULDER WAS DAMAGED SOMETIME WHILE SEDATED,SO NOW I NEED A SHOULDER REPLACEMENT!!
SORRY I HAD THIS SURGERY, DON'T IF YOU CAN.

pizza P.

I have went here for a couple years now to only be strung along by one of their neurologists. UCSF are OBSESSED with Lumbar punctures and think it's the answer to EVERYTHING. They refuse to tell you what they're testing for and the tests get more painful/invasive/expensive everytime. I have not been given an answer other than, "FND functional neurological disorder" and that he refuses to treat it until I do more and more tests for a POTENTIAL neurological problem.

This center will do nothing but waste your time, energy, and money. Do not take your loved ones here. UCSF is NOT what it used to be. They do not take your medical issues into accountance and will continue to do the testing that suits them. We are humans, not guinea pigs. When someone states and has medical proof they can't be shocked. That's means THEY CANT BE SHOCKED. No dose not mean, "no" at UCSF it means, "wait till the patient is ready to say yes to whatever we want"

Thanks to UCSF neurology and Dr Pierre Martin I no longer trust ANY doctors and I'm not even 30. Please stay away from him and all UCSF doctors if you or your family ACTUALLY want help.

Lora M.

This is a combined rate:
5+stars for nurses (they amazing!!!!!)
and 3 stars to doctors. And again some doctors deserved 5 stars (attending doctors change every 3-4 days, then they will pass you to the next doctor). By the time the last doctor during my son’s admission took over, he completely misrepresented the diagnosis all previous specialists had given my son based on test results and history of the illness, as well as the main reason my son was admitted to the hospital. He also refused to provide a consultation with specialists my son’s PCP requested.

Beautiful view from a private room on 13th floor

RV

My mother was admitted for over a week and her bathroom was hardly cleaned. Light bulbs blew out and requested the nurse to speak to facilities - it never happened. My mom was at fall risk and although her room was right across the nurse’s desk it took over 10 mins for someone to assist her to the bathroom she almost pissed herself!

Once she was discharged I reviewed her AVS and we were unable to locate her oncologist information. Called the general hospital phone number and was greeted by a rude lady on the phone. How could we possibly remember all the doctor’s name?! After leaving a voicemail I did not receive a call back until 4 days later which my mom was already admitted back into Stanford Hospital.

Radiation wait time was over an hour of our scheduled appointment.

Jennifer C.

First time coming here for endoscopy. Waiting an hour an 20 minutes to be called in. Absolutely unacceptable. I usually go to PAMP in Palo Alto for this type of procedure. Never waited more than 10 minutes. I'd heard so much good things about UCSF and wanted to give it a try. Never again