UMass Memorial Health – Harrington Hospital - Southbridge, Massachusetts

{
"content": "

UMass Memorial Health – Harrington Hospital: Overview and Information

\n\n

Overview: Located at 100 South St, Southbridge, MA 01550, UMass Memorial Health – Harrington Hospital stands as a pivotal non-profit organization offering comprehensive hospital services. With a focus on general healthcare, the hospital prides itself on its compassionate care provided by a dedicated team of professionals. The facility is equipped to handle various medical needs, ranging from emergency care to routine surgeries. Its commitment to accessibility is evident with a wheelchair accessible entrance and parking lot, ensuring all patients and visitors can navigate the premises comfortably.
\n\nContact Information:\nThe hospital can be reached at Phone: 5087659771. For those seeking more detailed information, the official website harringtonhospital.org provides extensive resources and services details.\n\nSpecialties:\nHarringtion Hospital specializes in a broad spectrum of medical services, catering to the diverse healthcare needs of the community. As a non-profit organization, it emphasizes providing quality care without compromising on accessibility or affordability.\n\nAccessibility Features:\nRecognizing the importance of inclusivity, the hospital features a wheelchair accessible entrance and a designated wheelchair accessible parking lot. These amenities ensure that patients with mobility issues can receive the care they need without barriers.\n\nOpinions and Reviews:\nThe hospital has garnered a significant number of reviews on Google My Business, totaling 265. While the average opinion stands at 2.3 out of 5 stars, reviews highlight both positive and areas for improvement. Patients often commend the kindness and compassion of the staff, particularly noting the collaborative approach among physicians, nurses, and paramedics, which creates a strong team effort. However, there are also mentions of needing more attention to certain aspects of patient care and facility operations.\n\nRecommendations:\nFor potential patients and visitors, it's advisable to prepare for a potentially busy ER, especially during peak hours, as this can impact the time spent in waiting areas. Given the hospital's size and community focus, it's beneficial to have a clear understanding of the services covered and any potential wait times. Additionally, while the hospital is well-equipped for emergencies, ongoing feedback suggests continuous improvement in patient experience and staff efficiency.\n\nConclusion:\nUMass Memorial Health – Harrington Hospital offers a solid foundation of healthcare services with a strong emphasis on patient care and accessibility. While it has its share of areas that require attention, the hospital maintains a commendable standard of care, supported by a compassionate team. Potential visitors and patients are encouraged to prepare themselves for the unique experiences that come with healthcare settings, appreciating both the strengths and the areas needing improvement.\n\n

👍 Reviews of UMass Memorial Health – Harrington Hospital

Marisa G.

1/5

Sat on a bed waiting for treatment for over 5 hours and no one said a single word to me. No water no blanket literally not a single word aside the xray guy. Better off at a ready med tbh, won’t be coming back here.

Linda H.

5/5

I went to ER for major leg injury. Got 16 stitches and IV. PA,doc and nurses were kind,caring and compassionate. They consulted withceach other, so it was a great team effort!! Thank you wonderful ER staff!!:)):))

Linda W.

5/5

I was greeted by the nicest admitting person, she directed me to where I needed to go for my appointments with easy directions. When getting to my destination, again, the admitting person was very patient and kind. Having a Lung scan and a mammogram, both people were very kind and helpful. My wait time was barely worth mentioning. I would definitely recommend Harrington Hospital

Barbara P.

1/5

If I could give zero stars I would. As not only a patient but someone who works in the nursing field myself, I went for an emergency and immediately recognized negligence, and major errors from the beginning. Went needing an immediate antidote for heavy medication poisoning and knowing they only had maybe the next 20 minutes to act, they instead left me as I fought for my life in a room, while my husband yelled for help and we had no response. I even had convulsions and yet still no one came. I suffered major heart palpitations, eyes rolling back as I went in and out of consciousness as the withdrawls kept hitting from the overdose. They never asked my medical history which was extremely important as I absorb poison quicker due to having my stomach cut. I was also discharged from medical care way to soon while i continued to feel major chest pains and experience dizziness. I was given my IV way too late, disconnected way too soon, and basically received a bill for being told sorry we were to late to help you, take care. I did try to sue with a lawyer but was told it was extremely hard to prove negligence but to complain to the state board instead. I did and nothing has improved here. And I encourage everyone else to steer clear because the negligence is so severe it could cost your life. Infact they had 2 code blues while I was there. TWO! Go elsewhere, for example Baystate in Springfield, they have Much Better Care!

Victoria S.

5/5

Triage went very quick and only waited a short amount of time to be seen. Had called beforehand to make sure they would be able to assist with a dental emergency and the receptionist was very kind to answer my questions. Natalie, the physician who cared for me, was the sweetest and most sincere person. Honestly the best visit I've ever had to an ER. Was in and out rather quickly

Jeff P.

4/5

Observations as a patient advocate:
ER staff was friendly but my personal experience was they could have reacted with more urgency and better communications. New ICU (4th floor) is well equipped, clean, large rooms, great staff, and secure. Patient Rooms (2nd) floor are a bit tight, equipment and furniture due for upgrades, but staff was friendly. Waiting areas are adequate. Caf is adequate. It's a smallish hospital, outside a major city so set your expectations properly and they should be able to meet them. That said, if I had a choice and wasn't there for an emergency, and since I live between Worcester and Boston, I would normally go elsewhere.

Carl C.

1/5

Not possible to rate zero stars unfortunately. Horrible experience horrible treatment horrible results. Had a ct scan and was told my test came back all clear just to go to my primary physician 2 weeks later and find out "all clear" meant they found a maxillary cyst that needed to be removed. Thank you so much for your awful technique and misinformation about my health.

Michelle K.

1/5

Came in an ambulance, then sat in the er for 2 hours without seeing a single nurse while my husband screamed in pain. 2.5 hours later asked by the dr if he wanted a Tylenol or something. Never will come here again, dirty, rude, and deffinetly don't care about their patients