VA Central California Health Care System - Fresno, California

FamBam

I have had good experiences with the staff and health care services at the Fresno VA. I only wish that the dental services provided were more comprehensive. In the three years I’ve been to the VA dental clinic, I’ve only received “teeth cleanings” although my X-rays depict that I need more in-depth dental work. My veteran brother has had fillings, bridges, dentures and more elaborate work performed at the VA Palo Alto within a very reasonable time frame (I understand they’re a much bigger facility). As a veteran I am extremely honored to receive health care benefits and am proud to have served my country. I also find the monthly Veteran Townhall meetings with the VA administration an asset to our healthcare needs.

Karen C.

My husband, in the past had gotten good care there. But lately they make appointments then cancel them. Without proper notice. I work full time and have to use pto time. To take him to his appointments. To have them cancel om me.

Cameron T.

Do you like to get bent over with no lube? Take a trip to your local VA! Where youll wait 7 hours for your medication to be filled and another 3-6 weeks for life saving care! Dont worry. Your appointment with only get cancelled or rescheduled two to three times before you actually see someone!

Linda

The Hospital is pretty good in general but for God's sake, do something about the Parking. It's absolutely ridiculous to have to drive around for Half an hour just to get a parking spot. I drove through those parking lots over and over again. Even in the parking lot that says patients only, the employees are parking in there, I saw them in their scrubs with all their stuff and wearing their employee badges coming into and out of the patient parking. It's a DAMN shame that disabled and sick people are being treated like this while the employees take up almost all of the parking stalls.

Breakthrough D.

Stopped here because we were camping in Yosemite. Was having severe symptoms. After 2 hour wait in the ER I left and went to find help elsewhere.
Not recommended for emergency room. Probably a better idea to go to another hospital and send the bill to the VA.
👎👎

KASNER B. 9.

Ever since i served my country and returned to the central valley i have recieved excellent care from the VA here. I can always count on them to help even in emergency situations.

I severely injured my hand this year and thanks to the ER team and physical therepy i made a full recovery.

Thank you again

Rosa V.

My husband has heart issues they expect us to call them with the results of tests they expect us to call the doctors and make the appointments what do we need them for The nurse gives you the results like she is a doctor hard to get a word into the doctor if you have Medicare go see someone else, that will treat you with respect and do things the correct way

Joie M.

Just gotta be honest here, most of the staff at this specific VA hospital are rude, looks like they hate their job, does not know what they're doing, lazy, no common sense nor critical thinking skills, incompetent, etc. How could they give a medication solution to a patient without syringes or anything to draw the meds and inject it with? That's just one example of how they think. Simply put, don't know how they were hired when there are a lot of applicants out there who are deserving of the job that these people have. Too bad, the VA hires bad and disrespectful employees. Some of the front desk workers at this specific VA are just there to work and socialize when they have no idea what is going on with the hospital. These same employees are very loud too talking about personal things which is very unprofessional. The way they respond to an upset patient is ridiculous when it is their fault. When the patient asks them something, they do not even direct the patient to the right person who can help. It is about time that the VA hires employees based on their attitude and not just their "impressive" resumes that most of the words listed in that resume are bunch of lies 😅 This same VA tells their patients to get their fasting labs done before the primary care doctor's appointment only to be told by the labs personnel that there's no lab ordered for them when the veterans get to the labs. No communication between patient care team at all. This VA needs to do staff cleaning which getting rid of employees who do not perform HCAPS, lack customer service skills, and no Healthcare skills. It's time to hire healthcare professionals through their work and professionalism. It's very sad that many veterans say the VA is bad. No peeps, the VA is NOT bad. It's their employees who have no skills and lack compassion because of their mentality that veterans are already getting healthcare for free when these same employees don't even know how hard most of the veterans worked in the service just to be treated nasty. If you file a complaint about an employee or anything here, brace yourself because nothing is really done about it which makes sense that their employees are confident that they'll always have a job here. They dont do anything to your complaints because there are only a few who file a complaint. They need to have more complaints for them to take action, so be sure to file your compIaint to their patient advocate to fix this problem. I can only hope that this ugly and nasty VA will close down.