Vendetti Wellness - Hopkinton, Massachusetts

Kayla M.

When I found Elizabeth Carleton, my life truly changed for the better. She is hands down the best psychiatrist I've ever had. What sets her apart is her deep understanding of both the clinical and personal aspects of care. She doesn’t just listen—she takes the time to get to know you on a personal level, understanding how you respond to medications and the unique details of your life. Elizabeth carefully considers every factor, from what's happening in your world to how you react to different treatments, and tailors her approach accordingly. Her ability to pinpoint what works and what doesn’t is exceptional, making her not only a skilled psychiatrist but someone who truly cares about your well-being.

Kathryn F.

Some of the best therapists I've worked with! The billing and administrative team is respectful, professional, and helpful as well. Highly recommend

Mary A. I.

My therapist and office staff are wonderful! I have had nothing but good experiences since I started with them. I have recommended them to others with positive results.
Thank you VWG!!!

Lisa M.

The therapists are great!!!!! but the billing department is unhelpful , sarcastic, and completely disorganized. They take months to return calls or emails. I have been in the medical industry for 35 years and have dealt with insurance claims and payments and have never seen such a unprofessional, disorganized mess.

Bree W.

Would NOT recommend this place to ANYONE.

First off - what they don’t tell you is you need a credit card on file. And that’s not for what other doctors might utilize it for - i.e. if you miss an appointment- you’ll be charged on the card so they don’t have to chase after you, they literally bill every visit to your credit card and you won’t know that until AFTER your first visit. You can not pay by cash or check. Makes you wonder why?

Secondly - as with my own provider Cristin P. - she conveyed to me that she was told to charge a certain rate for me. For FIVE MONTHS I’ve been seeing her, that’s the rate being pulled out of my credit card weekly. Then today I get a bill that evidently was the difference from what my insurance decided to pay and what Cristin told me I was responsible for. The copy and paste job of that Email shows billing telling Cristin she shouldn’t have been charging me the rate she was - it was supposed to be higher, so that’s why I received a 5 month lump sum bill for the difference in what I was told to pay by Cristin - and what I should have been paying per billing.

Billing blames it on Cristin / Cristin states she was “told” by someone (she won’t say who) to charge me the amount she had been. They took no responsibility/accountability.

- I’ve never had any dr where you were charged a rate - they messed up on it, and then 5 months after the fact- hit you with a lump sum bill for the difference bc they couldn’t decide what was the right rate. So be prepared to be hit with a big bill after a while of going- they won’t eat their own mistake. Why? Bc they can’t take accountability and before they will even see you they want your card on file to bill you when they see fit, and 2. They make you sign that paper that every dr does - that if insurance doesn’t pay you’re responsible. So they got you. Remember that. They are very shady imo.

Lastly, they can’t even give you a consistent time frame. Cristin again lied in the beginning and said she would find a time to get me in normally. But she never did. You’re thrown into days and times she has available. So you’ll never get a set time bc they don’t have them. But they’ll lie and say they do / just like they lied about the rate.

Stay clear. Other professionals aren’t going to do this to you. If they ever do make mistakes like that I’m sure they realize it and eat the cost not make you pay for their mistake literally half a year later.

Colleen P.

I have received wonderful care here and every interaction with each staff member has been a pleasure. Highly recommend!

Ken B.

I highly recommend getting counseling here. They got back to me right away and I’ve enjoyed working with my counselor ever since. Thank you for helping me when I needed it the most.

M G.

I have had a wonderful experience with Vendetti Wellness!! If you are in need of a great therapist I would not hesitate to look there.