WM - Azusa Special Waste Services - Azusa, California

WM - Azusa Special Waste Services: A Comprehensive Overview

WM – Azusa Special Waste Services is a prominent provider of comprehensive waste management solutions, catering to residential and commercial clients in the Azusa, California area. Located at 1211 W Gladstone St, Azusa, CA 91702, this branch of Waste Management (WM) offers a wide array of services designed to streamline waste disposal and recycling processes. With a dedicated team and a commitment to environmental responsibility, WM – Azusa has established itself as a reliable partner for managing diverse waste streams.

Services Offered

The core of WM – Azusa’s operations revolves around three primary service categories:

• Waste Management Service: This encompasses regular trash collection, ensuring consistent and efficient removal of household and commercial waste. The frequency of collection is customizable to suit individual needs and volume requirements.
• Garbage Dump: WM – Azusa operates a dedicated garbage dump facility, providing a secure and compliant location for the disposal of non-recyclable materials. This service is vital for managing waste that cannot be processed through recycling programs.
• Recycling Center: Promoting sustainability is a key focus, and WM – Azusa maintains a well-equipped recycling center. Residents and businesses can drop off a variety of recyclable materials, including paper, plastics, glass, and aluminum, contributing to a circular economy.

Contact Information & Website

For immediate assistance or to learn more about the services offered, potential clients can reach WM – Azusa Special Waste Services through the following channels:

• Phone: 8555231347
• Website: wm.com

Customer Feedback & Service Quality

Based on publicly available reviews, WM – Azusa Special Waste Services generally receives positive feedback, with an average rating of 4.3 out of 5 stars on Google My Business. While the majority of customers express satisfaction with the regular trash collection, there have been some reported challenges, particularly regarding the timely replacement of trash containers. Several reviews highlight lengthy delays in receiving replacement bins, creating inconvenience for customers. Bulky pickup services have also been cited as areas for improvement, with some customers describing the experience as less than ideal. However, customer service responsiveness is consistently praised, with many reviewers noting the availability of live agents for immediate assistance. The company’s commitment to providing direct contact channels seems to be a key differentiator.

Location & Accessibility

The Azusa branch is strategically located at 1211 W Gladstone St, allowing for efficient service delivery across the local community. The facility is designed to accommodate various types of waste and recyclable materials, ensuring a streamlined processing operation. Its accessibility is a significant advantage for both residential and commercial clients.

Key Features & Benefits

• Convenient Service: Customizable collection schedules tailored to individual needs.
• Comprehensive Recycling Program: Supports sustainable waste management practices.
• Reliable Waste Disposal: Secure and compliant disposal of non-recyclable materials.
• Responsive Customer Support: Accessible customer service representatives for prompt assistance.
• Bulk Pickup Options: Services for handling larger items and volume waste.

Overall, WM – Azusa Special Waste Services presents a well-established and reputable option for waste management needs in the Azusa area. While improvements can be made regarding container replacement and bulky pickup logistics, the company’s commitment to service, sustainability, and customer support positions it as a valuable asset to the local community. Potential clients are encouraged to contact the facility directly to discuss their specific requirements and explore the available service options. The website provides additional details and resources.

👍 Reviews of WM - Azusa Special Waste Services

Juli B.

5/5

For the most part we are happy with our trash collection. The only time we have had a real issue is when the container needed replacing and the ease or lack there of that it took to get them replaced bcz they were OUT of replacements for weeks.

Tom D.

5/5

great service and easy to work with. Customer service is responsive and you actually get a live body on the phone.

Yian 2.

4/5

Although overall the service is good, trash containers replacement and especially bulky pickups have been very unpleasant experiences.

Armando R.

5/5

My original trash cans green and recyclables needed replacing , from my original request the young lady was very helpful setting up this process, took a couple of weeks one was replaced the other repair ( lid broken ) , the truck drivers a courteous and friendly as they pass thru our street . Happy with our service from waste management.

Patricia M.

5/5

I find WM a reliable and professional service. I receive advance notice of changes in pickup date which is very helpful. I've also utilized their bulk pickup service and was very satisfied.

Kathi E.

4/5

I was billed many years for a large container when actually I had a small container. They only refunded me for 3 months. Also, I'm 78 and they said they have a senior discount. There is no retroactive years even though I've been a senior for many years. Haha. This senior discount isn't on their website. You just have to know about it.

ROXANNE V.

1/5

Bumped my bulk pickup the following week. Left a box of my bulk pickup because there was a tire(just found out it was not acceptable to them). They could have removed the tire on top of the box and haul away the box. How lazy could you get.

Dolen W.

5/5

They provide new containers very quickly. Brand new containers!

Juli B.

5/5

For the most part we are happy with our trash collection. The only time we have had a real issue is when the container needed replacing and the ease or lack there of that it took to get them replaced bcz they were OUT of replacements for weeks.

Scott T.

5/5

Waste management is easy to deal with. They’re always kind and helpful when you make phone calls with questions and those who pick up our waist are always accommodating.

Melad G.

1/5

They tricked customer to add recycle bin for a 4 unit property saying it is the new law.. while the law is for 5 units or more or if you generate more than 4 yards of waste each week.

Now They refused to stop the service asking for a city waver …….. fraudulent behavior

Tom D.

5/5

great service and easy to work with. Customer service is responsive and you actually get a live body on the phone.

Yian 2.

4/5

Although overall the service is good, trash containers replacement and especially bulky pickups have been very unpleasant experiences.