Yolo County Health and Human Services - Davis, California

Pochaa P.

This place and the call center sucks. Please do better. I only gave it 1 star because I had too in order to leave this review.zero Starz from me

Maris S.

The sheer consistency of severe incompetence at this agency is mind blowing. They should honestly be studied, because not only have I discussed my case with workers and then followed their instructions, only to have my case cancelled days later, but I receive a notice of cancellation two days before said cancellation, right before the weekend, when I will then have to reapply for the case that took us four months to be approved for, and then never be able to contact anyone, nor have our case worker ever look at our case notes before making a decision. If the DMV ever collapses, go straight to these guys, they’ll handle you even better.

Ash.

This place is a disaster! The woman at the front desk WILL hardly help you and have you leaving without a pin to your card. She will also gaslight you by convincing you it is YOUR fault! AND she will hear what you need and expect you to somehow get her to make you an appointment by basically forcing her to but she will gaslight you into thinking that isn’t an option until you expose her that it is! Nuts.

David H.

Absolutely infuriating, what an accurate representation of the disconnect between the county and its constituents. Understaffed? Higher call volumes? Of course, there’s more calls! Hire more people with the tax money you take from us.

Kyle G.

extremely helpful, took care of my issue with food stamps within less than an hour

Jasmine M.

2/5/24: Came to check the status of my application, then left after being told by the woman at the front desk, among other personal slights and rudeness, that I was "all over the place." At least after a few minutes of back and forth, I was able to get a "it says pending" as an answer. It's an understatement to say this place is unprofessional, and in some cases toxic, for those in need. The anti-discrimination postings all over the office seem quite ironic.

Update 2/6/24: after the bad experience in the Davis office yesterday, my household was magically denied this morning with no information on why. I'm almost positive that the woman I spoke to yesterday is responsible given the timing of this. This is something called retaliation but like many people, I don't have time to pursue it which is what they are banking on.

Evelyn W.

The other negative reviews are deeply unfair and unkind. I love civil servants, and they have always, ALWAYS helped me to the best of their ability. Be kind to your civil servants, and they shall be kind to you in turn.

shawnee H.

Actually they were very very kind to my friend. Unfortunately they were not overly helpful they tried but because of our system their hands were kind of tied. Sarah was extremely nice she listened to our story and even tried to help by writing a letter. We did not have to wait we were meeting with respect.