ZMI Mobility - Cathedral City, California

Michelle A.

ZMI had been helpful in finding solutions to my mobility issues. We contacted them several times to try different configurations for my wheelchairs, carriers and vehicle. They were pretty patient-- up to a point. I guess I wore out my welcome as I cycled through options because ZMI didn't respond the last couple of times I reached out for assistance. I would text or call, and not get a response. But for a while, ZMI would respond to my husband's texts. I guessing they had had enough when I had to cancel my latest appointment because I fell 20 minutes before the appointment (I was zipping around so I could get there and fell out of my wheelchair), and had to cancel. Since then, ZMI has not responded to my husband, either.

No matter. I appreciate the effort they gave in the beginning and wish them all the best with their business.

jenna S.

Wonderful installation of my hand controls. I can't wait to go on my first road trip in my new car. ZMI's team went above and beyond installing my Push/Rock hand controls. They look factory!!! If you're looking for a place that not only does installs, but offers industry leading service, look no further; ZMI is the place for you!

Matthew L.

The guys over at ZMI Mobility are top notch. If you need hand controls they are the go to. I’ve been using hand controls for 22 years and they have by far done the best install of all my cars. I would recommend to anyone that needs handicapped accessible equipment installed.

AnthonyKitagawa

Zane and his team at ZMI did a wonderful job installing hand controls on my new Kia. I’m excited to drive! They were very professional and did perfect job installing.

Auto P. U.

I am so happy to have found a Mobility store within the Coachella Valley. ZMI did a wonderful job repairing my wheelchair lift and even took a look at a wiring problem I had. I’m very excited to know they are here!

Debbie I.

They saved me….. again!! My van door would not close so couldn't drive my WC converted van, not even to get to them and I live about 45 minutes away from the shop!!! They sent out one of their employees to drive my van (after he was able to manually close the door!) They kept the car overnight preparing me it could be the door motor which was $4000!!! But he wanted to fully check it out hoping it wouldn't be the motor!! They discovered a rock in the door track which was stopping the door from closing! Thank goodness!!
I have been to ZMI many times and they are always so kind , honest and go way above being helpful!! I got my car back within 24 hours and they even put gas in it on the return !!! Thank you ZMI - YOU'RE THE BEST!!!!

MARYLOU

I was recently on a road trip and freeway debris dislodged an electric cable that ZMI put under my car to install a scooter lift. Because the cable was dragging on the ground, I quickly took the car to a local service center to do a “patch job” to prevent further damage. Despite it being a weekend, I called ZMI hoping to get in touch with someone. Zane answered and told me to bring the car in asap for him to inspect the damage. Once there, he immediately set to work to finish up the repairs. Then, after a bit of friendly conversation, I asked how much we owed. No charge?!? I was blown away. To not only help me on a weekend without an appointment, but to do it for free? That’s fantastic customer service. I was already a loyal client, and this experience has once again reinforced ZMI's commitment to serving me when I needed it most. Thank you Zane!

Jesse F.

I recently purchased a pool lift before the summer from ZMI. It has made pool time for the family effortless and so much more enjoyable!

The team at ZMI were so friendly and helpful though the entire process, from selecting the right model for us and the installation process.

I highly recommended their services and products to anyone.

Thank you so much ZMI!